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New Topics from OnStar Subscribers

error message

whenever I try to add a family member to the guardian app it gives me an error that says please check your network connection and try again later. I have logged in and out. I have also uninstalled and re-installed app. I've powered my phone on and of...

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Crash detection

I pay for OnStar to use the my Chevy app. Since I pay for this will this mean that if I am in a collision it will notify OnStar, or does this automatically happen regardless of a subscription.

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Crash detection

I pay for OnStar to use the my Chevy app. Since I pay for this will this mean that if I am in a collision it will notify OnStar, or does this automatically happen regardless of a subscription.

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Trying to purchase from OnStar Collection web

Hello! I’m trying to purchase from OnStar Collection web but unfortunately there’s no shipment available to out US. Is there any way I can try to buy the merch? Thank you so much.

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No Remote Start Option in MyChevrolet App

I just bought a 2024 Chevrolet Colorado Trail Boss with Preferred Plus Wifi and Remote Access offered by Chevy. MyChevrolet app does not have the remote start feature. It has all the others listed expect for that. How do I got about getting that adde...

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The myChevrolet App Addition

I see there is a new item for our 2024 Equinox in "Controls > Media > My Apps" in the myChevrolet app. It's called "Tools" . The 2 apps listed under it are named "GMBugReport" and "Smart Connect". They were both turned on when I first noticed them. T...

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2024 GMC Terrain

My maps on the GMC app is locating my 2024 Terrain down the road and across the street from my driveway. It will not locate or show that it is physically in my driveway. How do I reset so it actually recognizes my home address.

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Can't log into Mycadillac

Mycadllac app will not let me log in. It was working 24hrs ago. I have tried uninstalling, reinstalling. No help. I have called OnStar. No help. It tells me to sign in and then nothing. I have seen others with this same problem. I did not see the sol...

  • 161 Views
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