22 Chevy Blazer APP not working

[Dianamou]

I have been having my Blazer for about 6 months and just recently the APP is not locating my vehicle. I have been having the App and paying for it since the trial expired. I have uninstalled and reinstalled the APP, opened the app while in the SUV with it running, just recently upgraded the plan thinking that would solve the problem, but it hasn't it is still showing location is unavailable. 

[Advisor_Helen]

We do appreciate you providing us with these details regarding your recent Vehicle Locate troubles. Our team here would like to take a look into your account details on our end and assist further with any available troubleshooting. So we may, provide additional insight at socialmedia@gm.com with ATTN: OnStar Community/Dianamou in the subject headline. This will allow us to further investigate your account and locate your Community post for any further detail.