Vehicle Mobile App

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  • Vehicle Mobile App | OnStar FAQ

    Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...

  • OnStar Vehicle Mobile App | OnStar Services

    Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...

  • How to Use myChevrolet Mobile App | Vehicle Support

    The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.

  • How to Use myCadillac Mobile App | Vehicle Support

    The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.

  • How to Use myGMC Mobile App | Vehicle Support

    The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles. 

  • How to Use myBuick Mobile App | Vehicle Support

    The myBuick mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.

  • How to send remote commands to your vehicle

    The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,

  • MyCadillac Mobile App: How to Set it Up | Video

    The redesigned myCadillac app makes owning your vehicle even more convenient, with remote commands and vehicle status all located on the home screen.

  • Troubleshooting the myGMC Mobile App

    If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.

  • EV Features in the myGMC Mobile App

    The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.

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Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work without issue. Here are the troubleshooting steps I have taken so far: Updated my iPhone to the latest iOS version to ensure compatibility with the MyChevy app. Deleted and reinstalled the MyChevy app, but the issue persisted. Uninstalled the MyChevy app and installed the myGMC app (since I also have a GMC Acadia with the same OnStar plan) to test if the issue was app-specific, but the problem remained. Regularly drive the Colorado daily, so the vehicle should transmit data as expected. Confirmed the OnStar light is green on my mirror. Despite these efforts, the diagnostics, fuel, and trip data remain outdated. What other troubleshooting steps should I take? 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"43","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8166":{"__typename":"Conversation","id":"conversation:8166","topic":{"__typename":"ForumTopicMessage","uid":8166},"lastPostingActivityTime":"2025-05-24T22:53:55.210-07:00","solved":false},"User:user:37531":{"__typename":"User","uid":37531,"login":"zane310","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:37531"},"ForumTopicMessage:message:8166":{"__typename":"ForumTopicMessage","subject":"Climate control from app","conversation":{"__ref":"Conversation:conversation:8166"},"id":"message:8166","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8166","revisionNum":1,"uid":8166,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:37531"},"metrics":{"__typename":"MessageMetrics","views":90},"postTime":"2025-04-09T07:32:29.475-07:00","lastPublishTime":"2025-04-09T07:32:29.475-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions? Thanks Jeff ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"470","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8705":{"__typename":"Conversation","id":"conversation:8705","topic":{"__typename":"ForumTopicMessage","uid":8705},"lastPostingActivityTime":"2025-05-24T15:26:35.802-07:00","solved":false},"User:user:42684":{"__typename":"User","uid":42684,"login":"alawrence33","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:42684"},"ForumTopicMessage:message:8705":{"__typename":"ForumTopicMessage","subject":"mychevrolet app not updating/remote start not working","conversation":{"__ref":"Conversation:conversation:8705"},"id":"message:8705","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8705","revisionNum":1,"uid":8705,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:42684"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-05-22T17:33:47.154-07:00","lastPublishTime":"2025-05-22T17:33:47.154-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This app is terrible. Just started not updating vehicle information and cannot remote start my 2023 Tahoe any more. I receive the error message \"Unable to remote start. Device disconnected. Turn on vehicle to reconnect\". Had been working fine until recently. I can remote start with the key fob.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"303","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8571":{"__typename":"Conversation","id":"conversation:8571","topic":{"__typename":"ForumTopicMessage","uid":8571},"lastPostingActivityTime":"2025-05-24T09:09:25.491-07:00","solved":false},"User:user:41563":{"__typename":"User","uid":41563,"login":"Bobp2018","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:41563"},"ForumTopicMessage:message:8571":{"__typename":"ForumTopicMessage","subject":"Mobile app","conversation":{"__ref":"Conversation:conversation:8571"},"id":"message:8571","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8571","revisionNum":1,"uid":8571,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:41563"},"metrics":{"__typename":"MessageMetrics","views":66},"postTime":"2025-05-13T19:44:06.963-07:00","lastPublishTime":"2025-05-13T19:44:06.963-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The new mychevrolet mobile app leaves alot to be desired. I no longer get important updates of EV power status. The oil level graph is of no use since oil changes are only once a year, but no graph for EV power which i check daily.      But my main concern is that the app always shows what the status was 7 days ago regardless of the actual fuel and electrical charge. So it's not updating in real-time when requested. I uninstalled and reinstalled the app several times without any success. I had a similar problem with the previous app where my location wasn't updating. Is this an onstar issue?   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"623","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2267":{"__typename":"Conversation","id":"conversation:2267","topic":{"__typename":"ForumTopicMessage","uid":2267},"lastPostingActivityTime":"2025-05-24T04:35:50.082-07:00","solved":false},"User:user:21995":{"__typename":"User","uid":21995,"login":"BigErn8794","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:21995"},"ForumTopicMessage:message:2267":{"__typename":"ForumTopicMessage","subject":"MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.","conversation":{"__ref":"Conversation:conversation:2267"},"id":"message:2267","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:2267","revisionNum":1,"uid":2267,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:21995"},"metrics":{"__typename":"MessageMetrics","views":10127},"postTime":"2024-06-11T07:57:44.167-07:00","lastPublishTime":"2024-06-11T07:57:44.167-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago.  I don't know if there are any similarities but the vehicle stopped updating after the refresh.  I have already done the power cycle of the truck (run for 2 minutes...off for at least 2 min...sign out of the MyGMC app and back in...have also uninstalled and reinstalled several times).  I also have another vehicle in the app and it is updating just fine.  The link seems to be the truck but not sure.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"566","kudosSumWeight":3,"repliesCount":26,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8188":{"__typename":"Conversation","id":"conversation:8188","topic":{"__typename":"ForumTopicMessage","uid":8188},"lastPostingActivityTime":"2025-05-23T15:02:07.394-07:00","solved":false},"User:user:37628":{"__typename":"User","uid":37628,"login":"jlc127","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor II","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:37628"},"ForumTopicMessage:message:8188":{"__typename":"ForumTopicMessage","subject":"EV features removed from app","conversation":{"__ref":"Conversation:conversation:8188"},"id":"message:8188","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8188","revisionNum":1,"uid":8188,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:37628"},"metrics":{"__typename":"MessageMetrics","views":584},"postTime":"2025-04-09T16:01:02.673-07:00","lastPublishTime":"2025-04-09T16:01:02.673-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"352","kudosSumWeight":3,"repliesCount":34,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7629":{"__typename":"Conversation","id":"conversation:7629","topic":{"__typename":"ForumTopicMessage","uid":7629},"lastPostingActivityTime":"2025-05-23T10:52:34.580-07:00","solved":false},"User:user:33759":{"__typename":"User","uid":33759,"login":"Chukkar","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor II","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:33759"},"ForumTopicMessage:message:7629":{"__typename":"ForumTopicMessage","subject":"MyGMC Trailer Light Test","conversation":{"__ref":"Conversation:conversation:7629"},"id":"message:7629","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:7629","revisionNum":1,"uid":7629,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:33759"},"metrics":{"__typename":"MessageMetrics","views":891},"postTime":"2025-03-09T15:38:51.530-07:00","lastPublishTime":"2025-03-09T15:38:51.530-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My GMC trailer light test functionality appears to have been removed or lost in the most recent update of the app - March 2025. I use this feature frequently. I called OnStar support today 3/9/2025 and they seemed confused regarding this trailer light testing feature. How do I get this trailer light test functionality restored in the app? 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