I need help with: Technical and Service Support Ask questions and get support for your OnStar servicesOnStar Plans Q&A Get your OnStar plan questions answeredOnStar Guardian App Get your Guardian questions answered and help fellow Guardian usersVehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
Vehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
New Topics from OnStar SubscribersNewest TopicsMost LikesMost ViewedMost RepliesSolutionsLocked Out Locked out of my car Locked out Locked out of car No WiFi after update Have had a couple software updates and now no WiFi in my 2025 Escalade. What should I do. Please help! Charged $15/month for an OnStar data plan I never authorized—and you can’t even cancel online Has anyone else dealt with unauthorized recurring charges from OnStar? I just noticed I’ve been getting billed $15 every month for a standalone vehicle data plan that I never signed up for, consente...My charging history stop showing latest session charging from home the My Cadillac app is not showing the latest home charging status OnStar needed for key fob to work? I was going to cancel my OnStar over a year ago and was told if I cancel it completely my key fob will not work. I got the cheapest plan at $8 a month. Is this true? Do I need them for the fob to ...SolvedLost key at the park? Can I get a plan that will start remotely To get my car home? SolvedChevy app won't unlock Recently the Chevy app for my truck is showing the lock button as red. I can do everything but unlock the truck. Which is extremely frustrating as that's the primary reason I use it other than co...SolvedTrip Info How can I get info on a past trip direction 2011 I have a 2011 DTS. Can I still get OnStar?
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Featured Support ArticleOnStar Services Help: Vehicle Diagnostics What are Vehicle Diagnostics? Vehicle Diagnostics deliver vehicle health updates and reassurance while you’re out on the road. Including an easy-to-read monthly diagnostics report, Dealer Maintenan...
Featured Member StoryA noticeable difference OnStar Member Andrew K. knows technology. He spent his Air Force career working with computers. “Desktops, mainframes, hardware, software,” he says. You name it, he’s worked with it. Retired now, ...
