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244posts

New Topics from OnStar Subscribers

Confused Widow

Hi everyone. I am so confused with this On Star, because they have so many packages that I don’t understand. I will be 71 in a few months and have four autoimmune diseases, so I can get confused more than ever before. I have a 2020 Acadia Denali that...

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Need option to add Google Built-In

We have a 2022 Traverse Premier and I wish it had come with Google Built-In like the Suburban, Tahoe, and Silverado now have. It has the same Infotainment 3 system, so I would think it would be something that could be retrofit with software. While th...

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Connecting to app on Iphone

I've had the Chevy app for many years and used to be able to access by entering my pin # when trying to start my vehicle. However, there was a change months ago that now wants me to sign in with my email address every time. The first time it just clo...

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How do I get the OnStar Guardian app?

The OnStar Guardian app is included in the OnStar Safety & Security Plan. Members can download the Guardian app from the App Store®* or on Google Play.™** After the 2G sunset, all Safety & Security Plans will be migrated to the Guardian app (which is...

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How to Change my OneStar Plan

Hi I recently purchased a new Buick 2022 last month and now that my trial period is up in 2 days for OnStar I would like to change my plan from premium to a slightly lesser plan before I am charged for the first month.I can't seem to find any informa...

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No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to ...

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2G

This is horrible!!! So. $15 discount? Dont hurt yourself....Guess I should just go to Bluetooth and ditch onstar

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MyGMC App

I'm having problems with the MyGMC App for Android. I used it once and now it keeps asking me to login and add a vehicle. I type in Vin, year, make and model it then tells me the Vin is not linked and to link it. Once I hit button to link it gives me...

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Failure to operate when required.

I have been an OnStar subscriber since 2009. Three new Chevrolets were covered. A few weeks ago I encountered an emergency situation and OnStar was unresponsive. A customer service rep was no help. So, the first time in 13 years that I needed OnStar ...

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Printed Member Card

Does OnStar still issue the printed member cards? This is the blue wallet card with all the OnStar information for the vehicle, including the vehicle's telephone number. I previously had one for another vehicle I owned, but I have not received a card...

  • 104 Views
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Alerts

Just want to say how awful your alerts are. My trial membership was set to expire and my car made the horrendous noise before blaring out an “alert” that my subscription was going to expire. The noise was so loud, unexpected, and unnecessary. I know ...

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Usage of Gps

Hello I am new to OnStar and not familiar on how to add turn by turn direccion.

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Pricing

The pricing for on star is a rip off. When you cancel your on star plan they will tell you you can get it for 19.95. I was charged 40.00 a month for 16 months and never even had the app for on star. The woman then tells me she can lower the price to ...

  • 384 Views
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Services do not work - Horrible Experience

I bought this beautiful new 2022 GMC Yukon Denali, jam packed with technology to make life easier and safer. The app connected, the initial advisor call was great and now the entire system and support has left me stranded as a customer with a vehicle...

  • 449 Views
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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here

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