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479posts

New Topics from OnStar Subscribers

diagnostic rip-off

In February my 2016 Silverado's battery shorted out started a waterfall effect with tech services. The dealership fixed my truck, I got it back after numerous repairs I received my monthly diagnostics by e-mail from OnStar and it stated my truck had ...

  • 131 Views
  • 1 replies
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Hi everyone

Hi, I'm not wacky, but would love the communities help. Please. I put my post in first. This situation has controlled my life for a little while. I'm just asking for a little compassion. Please rib me, call me a dumb ass I'm cool, just please help me...

  • 35 Views
  • 1 replies
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Onstar abuse by household member. Hacked

hi I'm embarrassed and just beside myself. I didn't know the capabilities of the onstar when I purchased a hummer several years ago. Apparently my girlfriend at the time did. Again I'm sorry for doing this post but. I need help and closure please. It...

  • 57 Views
  • 1 replies
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Red Light on OnStar Button

I have a week old 2022 Sierra SLT Texas Edition Premium Plus. The OnStar button has a red light lit. Doesnt work. Called OnStar and they don’t know. Anyone else experience this and know how to resolve. Thanks K

  • 139 Views
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4G/5G Modem = Size of USB Stick

So just to show folks a visual example or what responsible companies are doing to retain customers during the 2G shutdown, I got a free replacement wireless modem board from our home alarm company to upgrade the alarm's control module to 4G from 2G. ...

  • 92 Views
  • 0 replies
  • 1 kudos

No onstar anymore?

So there is no automatic crash detection anymore? Nothing on the vehicle as far as turn by turn directions, calling, or the onstar button will work anymore? I know there has to be something better than a phone App - that is a very poor substitute.

  • 99 Views
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2G going away?

Are you saying the device in my car won't work anymore? I haven't been happy with Onstar services lately. Your turn-by-turn directions have gotten us lost several times by disconnecting, and by telling us to turn down nonexistent roads, and you don't...

  • 123 Views
  • 0 replies
  • 1 kudos

2G Network Response by GM is UNACCEPTABLE

GM, so in 2015 you installed 2G radio's in vehicles when 4G LTE (at the very lease 4G) service was the standard used by cellular carriers. They had already started or were well through the shutdown of the 3G networks. Now in 2021, you have had 6 year...

  • 381 Views
  • 5 replies
  • 6 kudos

Petition GM to Upgrade 2G-Equipped Vehicles

I have a 2011 Chevrolet Colorado truck. I have been a loyal GM guy for years, and have paid monthly to OnStar for many years. It's an absolute disgrace that OnStar and GM will not offer a free hardware upgrade to all of our vehicles. They could surel...

  • 474 Views
  • 3 replies
  • 3 kudos

WIFI in my GMC Sierra

I have a 2021 GMC Sierra Denali, and I have the wifi/hotspot active on my truck. My cell service is through Verizon, and the wifi/hotspot is through AT&T... Now when I am in my truck the phone automatically connects to the hotspot AND via Bluetooth a...

  • 198 Views
  • 2 replies
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New Apple Products Now Include Crash Detection

Now this is interesting... in their media announcement yesterday, Apple mentioned that the iPhone 14 AND Apple Watch 8-series products now include crash detection. The devices use a combination of sensors to determine if you've been in an accident, a...

  • 413 Views
  • 3 replies
  • 1 kudos

2G Sunset - My OnStar Services?

I find this kind of ironic. This is the information from "My OnStar Services" > "My Plans" (ie. my.gm.com) for my 2015 Chevrolet Colorado:"Your vehicle uses the 2G network, which is shutting down at the end of 2022."Then, further down the screen it s...

  • 278 Views
  • 1 replies
  • 0 kudos

2G Network Sunset - Bluetooth and Other Functions

Attn: Admin_SkylarPlease provide information as to what services will still work after the 2G shutdown. ie. Bluetooth connection between our phones and vehicles. Will the "hands free" still work? Will spoken vehicle commands still work? Please post h...

  • 458 Views
  • 5 replies
  • 3 kudos

remote auto start lost

So Onstar is terminating and so is my remote starter. Onstar services are pretty worthless and I never use however I was shocked to find out they had coopted my remote start. The price of plans is simply not worth it. I purchased my Chevy specifying ...

  • 210 Views
  • 1 replies
  • 3 kudos

2G

Since GM/Chevrolet is dropping 2G as it is outdated and is no longer supported, I wish to drop OnStar.

  • 154 Views
  • 1 replies
  • 4 kudos

2G Network Sunset - Lose Insurance Discount

According to my insurance agent (Representing Auto Owners):"The only discount that they give is based on the fact that OnStar provides GPS locating in the event the vehicle is stolen."Thanks GM/OnStar. I will now lose my discount at the end of 2022.

  • 201 Views
  • 1 replies
  • 3 kudos

OnStar Customers want a better solution for 2G Network Sunset

So, I've spent part of the morning looking at post after post lamenting the loss of key services (OnStar Remote FOB, Remote Start, Remote Lock/Unlock, Stolen Vehicle Assistance, Automatic Crash Detection) due to the 2G Cellular Network shutdown. OnSt...

  • 960 Views
  • 6 replies
  • 13 kudos

2g in order vehicles, family saftey means nothing to them

I can't believe that a company that big can't figure out how to get around this. For us that have an older vehicle and take care of them get kicked to the curb. Me being a 20year customer means absolutely nothing to them with 2 vehicles. OnStar is a ...

  • 291 Views
  • 2 replies
  • 4 kudos

G2

I have a 2014 Cadillac SRX that is a great car. My OnStar just got shut off and I was told that they could not turn it back on because it is 2G. Also the 2G was not going to be off until sometime in December. ‘It is strange that other vehicles that a...

  • 389 Views
  • 3 replies
  • 6 kudos

GM doesn’t know or care how to update 2G to 5G

You’ve GOT to be kidding me!!! GM’s answer to updating is to provide an app for your phone??? Are they that backwards or are they waiting for the gov’t to provide them funding to perform this? It’s not like it happened overnight, they’ve had plenty o...

  • 2342 Views
  • 28 replies
  • 13 kudos
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