I need help with: Technical and Service Support Ask questions and get support for your OnStar servicesOnStar Plans Q&A Get your OnStar plan questions answeredOnStar Guardian App Get your Guardian questions answered and help fellow Guardian usersVehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
Vehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
New Topics from OnStar SubscribersNewest TopicsMost LikesMost ViewedMost RepliesSolutionsAnother Bad Telematics Module I own a 2025 Chevrolet Equinox. My OnStar was spotty but working in March and April, but now went completely out. I called OnStar and they could not connect. They said it was probably the telemati...Telematics Module 2023 Yukon Xl with 50k miles needs a new telematics module for $1100. Is this normal?? OnStar Button/Super Cruise My OnStar Button in my 2025 Chevy traverse is not working. I have tried to push it and talk with someone, however, nothing happens. No static, no beep, nothing. Also, my Super Cruise is no longer ...2011 Chevy equinox not able to connect Bluetooth I can’t seem to connect my phone to the Bluetooth in my 2011 Chevy equinox. I’ve tried everything and it still doesn’t allow me to connect my phone due to it saying (not available) when I go into pho...2024 trax We have had this car over a month and the WiFi and hotspot has always been grayed out. Spoke with OnStar at least 10 times and raised to level 3 techs multiple times. I have brought it back to the de...Telematic Control Module Failure - No "Get Well Plan" from GM Corp and the CEO of GM, Mary Barra. To the GM Executive Customer Care and Corporate Leadership and to my fellow GM product owners: I am formally escalating a serious and unresolved issue regarding a Telematics Control Module (TCM) fai...LINE OPCODE TECH TYPE HOURS A CUSTOMER STATES MESSAGE IN DIC TO SERVICE EMERGENCY CALLING ADN LIGHT BY ONSTAR BUTTON IS RED. PO **THE PART IS NOT STOCKED LOCAL, YOU WILL BE NOTIFIED OF ITS ARRIVAL. **ORDERED PARTS WILL BE HOL...Why is the plan renewal offer in the app not available when you go to renew? I have a message in my app that states my plan expires in 1 day, and when I called to renew with that 30% discount, $349.30/year for OnStar One, but I was told it was unavailable to me. Why advertise...Can’t get the 3yr Onstar plan that was included with vehicle I purchased a used 2024 Hummer EV SUV used from a GMC dealer. When I tried to activate the Onstar 3 year premium plan included with the car that is on the window sticker, they are saying since it is...Cancel on star I canceled this several months back and I am still being charged
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