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New Topics from OnStar Subscribers

Pricing, multiple vehicles, and discounts

I have searched for the answers, but everything I’ve has been very vague. I have been a loyal GM customer for over 34 years. I have owned GM vehicles primarily, with very few exceptions. I currently own multiple GM vehicles. Of the six vehicles I own...

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Trips Didn't Get Recorded

App: myChevrolet - Version 6.8.0 (4175)There are 2 trips missing for our 2023 Trailblazer. (More > Chevrolet Smart Driver) When: 21-May-2023 Between 3 and 5 PM CDT This has happened previously. Is this a known issue?

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Wi-Fi Hotspot Data

2023-05-22 9:00 AM CDT, I currently cannot access the Wi-Fi Hotspot data (SSID and Password) from either the on-line app (my.chevrolet.com) or the myChevrolet Android app. Either error trying to retrieve data, or no data shown at all.

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Infotainment Profile and Preferences

I just started to set up the Infotainment Profile and Preferences on our 2019 Equinox. I have added my main OnStar/my.chevrolet.com account to our 2019 Equinox, but have lost control of the Audio/radio station/favorites after I shut off the vehicle a...

  • 19 Views
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No Wi-Fi Hotspot

I am currently using the "myChevrolet" mobile app (Android) version 6.8.0 (4175). Due to other issues I am having with the app, I uninstall/reinstall every day or two. I have an ongoing problem where that app is failing to retrieve the "Wi-Fi Hotspot...

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Shady tactics

We have been able to use the myChevrolet app to remotely lock/unlock and start our vehicle for over a year now, until today. I'm not sure if this is related to an app update, but when I opened the app this morning, I was logged out. So, I logged back...

  • 107 Views
  • 1 replies
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My Chevrolet app - unable to retrieve....

Just bought a 2023 Bolt and trying to use the my Chevrolet app. Can't get past the login page and get the "unable to retrieve account details" error. I have uninstalled and reinstalled the app, restarted the phone and it just doesn't work. What are t...

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wi-fi does not share

I have a 2023 Yukon and the wi-fi is consistently not working. The "Share Hotspot Data is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) and then the setting reverts to "Off". At the instru...

  • 96 Views
  • 1 replies
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Super Cruise Bay Area I-80, 680 etc

Where can I test Super Cruise? The road says compatible, but I can not get it to work. I have not had it work since I bought the vehicle in Feb, it is a 2023 Denali with Super Cruise/Lane Change etc.Never get the White icon, and when I click when in ...

  • 93 Views
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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here