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326posts

New Topics from OnStar Subscribers

Onstar My Chevy App

After a whole month with my trial offer on my new car...The Chevy App is still not fixed...showing a multitude of errors on my car (but none on the dash) Many hours on the phone, in the car, installing uninstalling starting the car, closing the door ...

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Remote access plan

Using my remote access planI activated a remote access plan only to find out my phone was no longer compatible with mybuick app. Is there another way to use the plan or do I need to cancel? I am not in a position to upgrade my phone at this time.

  • 116 Views
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Maps plus and unlimited data

Why are all of the apps available with the unlimited data plan except maps plus? If I have to use maps on Android auto, then there is no good reason to pay for the plan. I can just use the Android auto apps and use the data connection from my phone. ...

  • 82 Views
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MyChevrolet app: services not available

Hi,It's been a few weeks now that I can't see my charging status. I log in to Chevrolet app. Then I click "Vehicle status" button. The next screen says:Service is not currently available. Service will resume shortly.I have an active onstar "connected...

  • 101 Views
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Resolved! Alexa

Is an OnStar subscription required to operate the Alexa app on my 2021 Buick Envision?I have an Amazon Prime membership and the Alex app on my phone, which is paired with the vehicle.

  • 91 Views
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On Star APP permissions

I am trying to complete the On Star App on my Samsung Phone and can't. I have a red X on the Location and Battery Optimization portion.

  • 75 Views
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26 Sunset yet no updates!!!

I can't believe in this day and age GM with their vast resources can't figure out how to make our 2G equipped vehicle run on a 4 or 5G network!Since I could care less about the basic features that still will work (I mostly use the remote start functi...

  • 183 Views
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Sunset

It's time to offer a real solution other than the App's limited capabilities. This is really bothering me. I have a 2015 and they can't turn it on remotely and load software updates. I mean really. It's embarrassing.

  • 107 Views
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Spam Calling from "OnStar"

I constantly get spammers calling me indicating that they are from "OnStar" and they will gladly give me a free month if I only confirm my PIN. I consistently say no, I'm not giving my PIN on the phone to someone who cold called me. If they can give ...

  • 118 Views
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NEW GMC APP NOT WORKING

The New GMC app is terrible. I have had to reset it several times. I have been told to delete it and reload the app many times. Nothing works. The app reports all systems on my brand new Acadia have failed. The same report on my new Sierra Denali. If...

  • 109 Views
  • 1 replies
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2G ending

Why hasn't onstar figured out a way to update 2G with the 5G for onstar-equipped vehicles?No one should have to rely on an app. in an emergency. You got people used to the onstar in vehicles and now if one forgets their cell phone they are not safe i...

  • 462 Views
  • 8 replies
  • 4 kudos

GM 8-inch Infotainment Center

If the General Motors Infotainment center in my 2020 GMC canyon weren’t such a piece of crap I might consider an Onstar Premium Plan, however the reliability of the GM infotainment center is so sketchy I prefer not to use it since it will probably so...

  • 84 Views
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Confused Widow

Hi everyone. I am so confused with this On Star, because they have so many packages that I don’t understand. I will be 71 in a few months and have four autoimmune diseases, so I can get confused more than ever before. I have a 2020 Acadia Denali that...

  • 116 Views
  • 1 replies
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Need option to add Google Built-In

We have a 2022 Traverse Premier and I wish it had come with Google Built-In like the Suburban, Tahoe, and Silverado now have. It has the same Infotainment 3 system, so I would think it would be something that could be retrofit with software. While th...

  • 155 Views
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Connecting to app on Iphone

I've had the Chevy app for many years and used to be able to access by entering my pin # when trying to start my vehicle. However, there was a change months ago that now wants me to sign in with my email address every time. The first time it just clo...

  • 219 Views
  • 1 replies
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