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I had an after market remote start (Viper) installed on my 2020 Colorado, now On Star cannot run diagnostics. I can run the diagnostics from my phone app. But the monthly On Star diagnostics says an after market device is installed. Do I need to have...
Hi,Recently purchased an Envista. The app worked perfectly few weeks but then stopped working. I tried everything but nothing seemed to fix the issue.I'm able to login to the app. It does email me the login PIN. I type in the PIN, click OK, and the a...
"We are experiencing technical difficulties completing your request, please try again (500)"This is what I receive when I try to add my family members
Dealer says my antenna on my 2013 Verano has a short and is unable to use GPS; my screen on the dash does not show the current location and never changes. Am I to assume my OnStar is inopertive as well? I tried to connect to OnStar via a chat but it'...
2023 GMC Sierra 1500 Denali Carbon ProBought with 10,000 miles. Have had it in service multiple times. Now the onstar module is out and has been for over 3 months. Dealership said it is on backorder. I bought this truck because it had the functions I...
I had my vehicle repaired last week after a joint broke on monday i used my onstar to. All for help and a tow. App worked fine that day but has not updated any vehicle status since. I've reviewed many posts on here and done all the common steps..sign...
I want to add another family member to my guardian account. I clicked the little three lines and it gives me the family members I have. Then up in the corner it's a little plus to add another family member. When I click on it it says we're having tec...
Brand new GMC Yukon XL 3 days old!! WiFi connects but no internet. Seems to be an issue. Has anybody found a resolution for this?
whenever I try to add a family member to the guardian app it gives me an error that says please check your network connection and try again later. I have logged in and out. I have also uninstalled and re-installed app. I've powered my phone on and of...
I pay for OnStar to use the my Chevy app. Since I pay for this will this mean that if I am in a collision it will notify OnStar, or does this automatically happen regardless of a subscription.
I pay for OnStar to use the my Chevy app. Since I pay for this will this mean that if I am in a collision it will notify OnStar, or does this automatically happen regardless of a subscription.
Hello! I’m trying to purchase from OnStar Collection web but unfortunately there’s no shipment available to out US. Is there any way I can try to buy the merch? Thank you so much.
I just bought a 2024 Chevrolet Colorado Trail Boss with Preferred Plus Wifi and Remote Access offered by Chevy. MyChevrolet app does not have the remote start feature. It has all the others listed expect for that. How do I got about getting that adde...
I see there is a new item for our 2024 Equinox in "Controls > Media > My Apps" in the myChevrolet app. It's called "Tools" . The 2 apps listed under it are named "GMBugReport" and "Smart Connect". They were both turned on when I first noticed them. T...
My maps on the GMC app is locating my 2024 Terrain down the road and across the street from my driveway. It will not locate or show that it is physically in my driveway. How do I reset so it actually recognizes my home address.
