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New Topics from OnStar Subscribers

Driver assist feature not working AGAIN!

I’ve had my 2024 GMC Denali for 18 months and the driver assist failure has been a continuous issue. Plus it takes a month to get an appointment so that the appropriate technician can look at. It doesn’t even make it to oil service interval before it...

  • 57 Views
  • 1 replies
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Miles to empty not updating in App

I have been using the app for several years with no issues. Just recently the miles to empty is not updating in the App. All other functions are updating and working. I called support they were unable to resolve. I attempted logging out of app, re-in...

  • 56 Views
  • 1 replies
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Vehicle Status

My app won't update my vehicle status, says that it was last connected a week ago. I have signed out of the app and back in and that didn't work.

  • 61 Views
  • 1 replies
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Cannot sign into Guardian app (iOS)

I have already tried deleting the app and rebooting, so please don't suggest that... I can log into the app with my OnStar email and password, but then I get to the phone screen. It shows the country code as +52 (incorrect, and not changeable). When...

  • 44 Views
  • 1 replies
  • 0 kudos

Family Sharing

I’m trying to use family sharing in the MyChevy app. I added the required information and it sent an email as it should. When my family member clicks the link and logs in with the same email, they are unable to get past an “add vehicle” page to join ...

  • 98 Views
  • 1 replies
  • 0 kudos

Why do we have to pay for basic services?

I am trying to figure out why I have to pay for basic start/stop and lock/unlock features. My ford vehicles provides this service at no charge. It includes all the services that you charge $15 a month for. Maybe you need to look at how the Ford pass ...

  • 112 Views
  • 1 replies
  • 1 kudos

2023 Tahoe Z71 Telematic Module out

I have a 2023 Tahoe Z71 and the Chevrolet GM service dept just told me the telematic module for the OnStar is out. They are checking to see when they can get the part but have no date. I see a ridiculous amount of complaints on here about the same th...

  • 230 Views
  • 3 replies
  • 2 kudos

Telmatic Module

To Whom it may concern,I have a 2023 (7/1/23) GMC Sierra. The telematics unit was out for approx. 5 weeks before I had a dealer appt for another issue. They said i would have to work with Onstar to figure it out, so I was at the dealer and I did just...

  • 195 Views
  • 4 replies
  • 1 kudos

Cadillac XT4 2019 Radio Issues

Hello,Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.-CUE system resets when temps...

  • 225 Views
  • 1 replies
  • 0 kudos