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113posts

New Topics from OnStar Subscribers

"Diagnostic Alert" while truck is off?

Is it possible for my 2021 Silverado to send me a diagnostic alert text message if it is powered off?Last night I received a text message diagnostic alert indicating low air pressure in one of my truck tires. My truck is in for service right now and ...

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Onstar 3g phaseout

I have been trying to get info as to whats going to happen to my onstar service in my 2008 Lucerne but no onstar agent either knows what I am talking about or isnt sure. The Phillipine tech people are of no help and the U.S. people act like I am spea...

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wifi

wifi hotspot not working after remote startup. 2020 chevy silverado.. the wifi has been "reset" x2 from on-star. is this a chevyissue or onstar issue ? thx

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Diagnostic report

I received an email last week indicating there was an issue with our engine or transmission in our 2015 Malibu. I took the car to a local service center on January 7th. They did a diagnostics check and found the issue was with a battery cable. As soo...

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OnStar Link Dongle Not Happening?

So there was a post or an email from GM I read a few weeks ago saying the OnStar Link dongle project was being shelved because of the global chip shortage and a solution would be announced soon. What is going on with this and have there been any upda...

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Onstar Navigation Sound

I downloaded directions from my chevrolet app to car as i usually do but this time there was no sound in the car when the directions were playing.The sound on the radio was fine and it even lowered at the points when the directions should have been g...

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Resolved! Data plans; monthly vs onetime use?

At the prices as of today an unlimited monthly data plan is $300/year (@$25/month) while a Onetime Use unlimited plan is $200/year. What is/are the “fine print” differences between the two plans (other than the obvious pay-by-the-month versus an upfr...

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OnStar Link is Garbage and Not a Solution

Had a very unpleasant conversation with OnStar about the 2022 OnStar shutdown for pre 2015 vehicles that can only get CDMA 2g service. The "solution" is a data port dongle but is barely a solution to anything. It disables the in vehicle OnStar button...

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Resolved! Employee discount status

Are GM employees and retirees eligible for discount pricing on OnStar services? I know we used to be eligible, but I can no longer find the information to obtain an authorization number.

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Guardian App "Always allow location access"

My wifes iPhone 8 Plus running the latest iOS software, keeps turning off "Always allow location access" and changes it to "While using the app". This happens everytime I change it to "Always allow access". Of course, the app is useless to her unless...

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Onstar Not showing

Hello, I recently purchased a 2022 Buick Encore GX. I have call Onstar 4 times about my account saying “Onstar and Connected Services are not active” yet when I call, they say I do have an active plan. It also isn’t showing up on the “My Buick” app. ...

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auto door lock

hi Everyone, just wondering if anyone else has had a strange incident like mine, auto remote won"t unlock or lock doors when i park under my carport, but anywhere else around town the remote will work all doors,pretty strange huh?

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Audio control problems

Sometimes lately I cannot turn the volume up on the radio, regardless of whether I'm using, FM or Sirus. When I turn it up either by knob or by the steering wheel, it says voice control volume. I have to restart my phone to get back to audio control....

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2g sunset

for all gm onstar user 2015-2006 ,try bluetooth ,skip everything else to see the features you like. no onstar plan needed.use the free apps on your phone for most of the same features. it's worth a try,wont costyou anything.

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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here

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