Vehicle Mobile App Support
Find FAQ's and support for MyBrand app
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

“Apps” app will not open in 2019 Tahoe

 I recently purchased a 2019 tahoe from a dealership. I am trying to get pandora, but the “apps” app will not open in order for me to download it. Every time that I try it goes to a loading screen then gives this message “APPLICATION ERROR. This appl...


App's not working and WIFI barely usable

I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The apps in the infotainment don't work. I can't downlo...

pjudge15 by New Contributor
  • 2 replies
  • 1 kudos

Downloading app from chevy links

I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anyth...

Dough by New Contributor
  • 3 replies
  • 2 kudos

My Chevrolet App - Software Consent

I work at a GM dealership in Edmonton, AB. I am familiar with the GM Products and Services offered.I have the My Chevrolet App installed on my Apple iPhone. Every time I open the app, I have to Accept Terms and Conditions 3 or 4 times regarding the S...

2024 silverado not updating vehicle status

Using the app, the vehicle status has not updated since the first day.I have the phone set as trustedI have cleared cache and data.I have rebooted phoneUninstalled and reinstalled app.All status is the same aa the first day.I can start/lock and lock,...

Scottr by New Contributor
  • 2 replies
  • 1 kudos

Vehicle Status

I have been emailing back and forth with the social media team for over a week . I have taken my brand new 100k truck into the service department of my very friendly dealer . I have uninstalled the app multiple times , spent hours on the phone with O...

ChBrBrown by New Contributor
  • 0 replies
  • 0 kudos

Issue With Vehicle Status - myChevrolet App

I am having an issue with the "Vehicle Status" the past two days with the myChevrolet app. This is affecting both of our vehicles. Both vehicles gives me "Unable to Connect, There was an issue connecting. Try again later." message. Previously today o...