Vehicle Mobile App Support
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Forum Posts

2024 Colorado Trailboss remote start

Hi, I just recently had gm install remote start on my 2024 Chevrolet Colorado trailboss but I have no start button in my app. I have called onstar customer service multiple times and just get the generic, “delete and reinstalled Chevrolet app” and th...

Jlbam7 by New Contributor
  • 123 Views
  • 2 replies
  • 1 kudos

2025 Sierra App Update Issues

I’m experiencing the same issues as many other individuals with app not updating vehicle status but working for remote start. I’ve contacted OnStar several times and they haven’t been able to get my issue resolved. I’ve uninstalled app several times,...

My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

Heritage by New Contributor
  • 3231 Views
  • 8 replies
  • 1 kudos

MyChevrolet App broken after dealer service

HiI brought my 2024 Chevy Trailblazer LT to a dealer for service On Dec. 2nd 2024 for service and to fix a few minor problems.Sadly not only did the dealer not fix anything, they also broke the MyChevrolet App. I bought car on May 3rd 2024 and had a ...

Jgluck by New Contributor
  • 186 Views
  • 1 replies
  • 1 kudos

Vehicle status not updating

I have a 2023 Equinox, and my vehicle status won't update in the app. It said it hasn't connected to my vehicle in 2 weeks, which is crazy, because I've driven it practically every day. I have tried uninstalling and reinstalling the app, logging out ...

meh340 by New Contributor
  • 417 Views
  • 3 replies
  • 1 kudos