Vehicle Mobile App Support
Find FAQ's and support for MyBrand app
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyLink will not load Apps or MyChevrolet

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in the Chevrolet Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the MyChev...

2019 Chevy Tahoe Application Error

Hello, I have been unable to open the applications in my 2019 Chevy Tahoe the past 3 weeks. I have had the SUV since 2019 with no issues. I keep getting an error message “APPLICATION ERROR.” The application is having trouble loading, please try again...

MyCadillac - Charge Status

MyCadillac Lyriqs charge status will not show in the app. I have full access to all of the other functions such as remote start, temperature control and can view tire pressure. However, the main thing i need for an electric car, is to see my Charge S...

5607 by New Contributor
  • 27 replies
  • 4 kudos

MyChevrolet App demanding update

I tried accessing the MyChevrolet app and it demanded I get the updated version. I deleted the app and downloaded the most current version from the Apple App Store and it still is demanding an update and won’t let me log in. iPhone15 Pro with iOS 17....

Smerlihan by New Contributor
  • 1 replies
  • 0 kudos

My Chevy Bolt EUV Charge Status NOT Updating

On February 28, 2024, I reported that charge status for level 3 chargers will not update & hangs up in "Updating". I can NOT issue a Stop Charge command. I was given case number 240512201 for my 2023 Chevrolet Bolt EUV. I have to get in car, start ca...

WSS by New Contributor
  • 1 replies
  • 0 kudos

myBuick Vehicle Status Unavailable

2015 Buick Enclave - myBuick Version 6.22.2 (4316)Vehicle Status has been unavailable for about 3 weeks. Keeps saying "Unable to Connect" and 'There was an issue connecting". I can remote start and lock/unlock my vehicle.The app will locate the vehic...

Mousky by New Contributor II
  • 15 replies
  • 2 kudos

App's not working and WIFI barely usable

I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The apps in the infotainment don't work. I can't downlo...

pjudge15 by New Contributor
  • 4 replies
  • 2 kudos

“Apps” app will not open in 2019 Tahoe

 I recently purchased a 2019 tahoe from a dealership. I am trying to get pandora, but the “apps” app will not open in order for me to download it. Every time that I try it goes to a loading screen then gives this message “APPLICATION ERROR. This appl...


mybuick app problems

Going to make a separate topic, maybe this will help someone else along with me....2020 Buick Encore, app will not load/show vehicle status. (tire pressure, oil life, fuel left, etc.) It works fine for remote start, lock and unlock. Has been going on...

dkarp1138 by New Contributor II
  • 0 replies
  • 0 kudos

Resolved! My Chevrolet app not remote starting my vehicle

I open the app and hold down the start button and all is says is sending. I closed the app several time and even logged off, but when i reopen it, its still "sending." What do i need to do. I paid too much for this feature for it not to work Also wit...

Elee by New Contributor
  • 5 replies
  • 0 kudos