OnStar Community

Remote Access Plan and Send to Navigation

I have the Remote Access Plan, the plan states that I have "Send to Navigation" from my phone app to my vehicle. I can enter a destination on the mobile app's map, I'm given several options: Spend to Maps, Waze, Google Maps, or Send to Turn-by-turn o...

Remote start run time extend on app

My 2015 Silverado 3500 diesel use to be able to extend the remote start run time once truck was running a extra 10mins so it would run for 20min in total without shutting down now the app does not allow me to extend the run time the first 10 min need...

no tiene blueooth el auto onix turbo premier 2023

Linking MyGMC skill in Alexa app broken for months!

The myGMC skill in the Alexa app has been broken since June 2024! There are countless reviews in the Alexa app under the MyGMC skill, does anyone even monitor these reviews?? Has the app been scrapped but you are not telling anyone? What's going on h...

MyChevy App remote start

I bought my car a month ago, 2025 Chevy Equinox. All of the sudden the app won’t start my car. I’ve uninstalled the app, reinstalled, disconnected my Bluetooth and reconnected. It will work one time and then stop working again. I can’t seem to get an...

MyChevrolet App Vehicle Status/Info Not Updating

My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recommended to try. None of these have worked. Please hel...

No use asking a question on the forum

I have tired serval times and I always get the same response to contact them via email. They give you the same reply for everyone. The app is still not fixed and you can not get updates with your battery management or vehicle status. The real issue i...

MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.

I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped updating after the refresh. I have already done the ...

My Cadillac App failing to Remote Start

for the past three weeks. My Cadillac app has not allowed me to remote start, lock or unlock my car. I have been on the phone with Onstar around 20 times and spent more than 30 hours dealing with this issue. I uninstalled and reinstalled the app. I’v...

MyChevrolet app not refreshing

Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC.Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The only way to refresh the SOC is to log off the app completel...

Can't log into Mycadillac

Mycadllac app will not let me log in. It was working 24hrs ago. I have tried uninstalling, reinstalling. No help. I have called OnStar. No help. It tells me to sign in and then nothing. I have seen others with this same problem. I did not see the sol...

My Chevrolet App not refreshing vehicle status

Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...

myChevy app climate and driver preferences

 I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...