Vehicle Mobile App Support
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Forum Posts

Resolved! Unable to Reconnect MyGMC app

Recently the MyGMC App on my android will not connect to my account istead providing the error "Service Unavailable" and "please contact an advisor for assistance".My account is current and service is active. I have been unssuccessful in locating any...

wsshardy by New Contributor
  • 19891 Views
  • 10 replies
  • 1 kudos

Miles to empty not updating in App

I have been using the app for several years with no issues. Just recently the miles to empty is not updating in the App. All other functions are updating and working. I called support they were unable to resolve. I attempted logging out of app, re-in...

Vehicle Status

My app won't update my vehicle status, says that it was last connected a week ago. I have signed out of the app and back in and that didn't work.

ld1987 by New Contributor
  • 66 Views
  • 1 replies
  • 0 kudos

Family Sharing

I’m trying to use family sharing in the MyChevy app. I added the required information and it sent an email as it should. When my family member clicks the link and logs in with the same email, they are unable to get past an “add vehicle” page to join ...

Cadillac XT4 2019 Radio Issues

Hello,Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.-CUE system resets when temps...

JippyJay by New Contributor
  • 258 Views
  • 1 replies
  • 0 kudos

App not connected to ONSTAR services

Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to fig...

Camarogirl by New Contributor
  • 38619 Views
  • 12 replies
  • 6 kudos

MyChevrolet App No Longer Works

I had a fully functional MyChevrolet app on my android phone, but now it no longer works. I have tried all of the following, trying to troubleshoot the issue: 1) I have cleared the cache, 2) I have cleared storage, 3) I have uninstalled and reinstall...

DanZ by New Contributor II
  • 1662 Views
  • 5 replies
  • 0 kudos

App stopped updating for 2024 blazer

l had an issue with my app after an oil change it stopped updating the vehicle data I made some calls to dealer and onstar technical support and they were able to resolve the issue somtimes a little patience and kindness on the phone can make a big d...

Jamer26 by New Contributor
  • 118 Views
  • 0 replies
  • 0 kudos