Vehicle Mobile App Support
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Forum Posts

MYGMC Sierra Crewcab

My GMC Sierra has a button on each exterior front door handle that is supposed to Lock & Unlock the doors. It still does Lock the doors and while pressing it to unlock, it blinks the lights, but, does not unlock the doors. However the button on my FO...

My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

Heritage by New Contributor
  • 1929 Views
  • 5 replies
  • 1 kudos

Battery status is not updating

App version: 7.0.0 build 260, background refresh enablePhone IOS 17.6.1Troubleshoot:Remove the old version and reinstall with latest oneClose and reopen appSign out/in I always need to sign out/in to see the battery status but not all the time works,...

abang by New Contributor
  • 90 Views
  • 1 replies
  • 0 kudos

My Chevrolet App not updating stats

I just leased a 2024 Silverado a week ago and the vehicle status has not updated since the day I got it. Had a difficult time getting you to remove my previous vehicle from the account. Called you directly and was told that it was logged to your tech...

ejmolina by New Contributor
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! App download

I can't download the app for mycheverlot /OnStar app.The message I get is "Your device is not compatible "Is there another way I can use the app?

BVBogan by New Contributor
  • 327 Views
  • 1 replies
  • 0 kudos

My Chevrolet app

Recently purchased 2025 Chevy trax and Chevy app won’t notify me of viechle location, when I had my 21 equinox I had no problem with getting notified about my car leaving or arriving at specific location but I can notget trax to work. Iv tried callin...