OnStar Community

My Chevrolet app not working seems like a common problem

I purchased a pre owned 2021 Silverado in late February, and the My Chevrolet app has never worked during the whole OnStar trial period. I've reset the password, deleted and re-installed the app, and talked with an advisor twice in the car, once thro...

My Chevrolet app will not remote start

App has worked fine on my 2020 ZR2 for the past 4 years however lately it will not remote anything. Attempting to start I get a "server unresponsive" message. Unlocking fails, flashing lights fails. It is connecting to the vehicle as the reported mil...

2024 Colorado- Vehicle Status NOT Updating

Vehicle status on my 2024 Colorado is not updating in the my Chevy app. I’ve gone to dealership. I called OnStar. I’ve deleted the app. I’ve reinstalled the app. I’ve paired the phone. I’ve driven around. I’ve done all the steps that they have told m...

My Chevy app not updating atatus

My Chevy app does not update the vehicle status, I have uninstalled the app, logged out, signed back in, drove around for hours, then checked the the app…..still no updates. I get the diagnosis report email from OnStar, I just can’t see any info on t...

My 2024 GMC 1500 will not update status in App

My new truck will not update its status in my app… The app will start and unlock, but it won’t update its fuel or anything else

Login error in myChevy app

Anyone fix this error on a Samsung Galaxy S20 5G?"We ran into a problem with loading your account details. Please try signing in again." OnStar was no help at all.

My Cadillac app is not showing charging or vehicle data-2024 Lyriq

Getting "unable to load vehicle info. This all started after having my telecommunications module replaced last week.

MyGMC App will not connect Android phone unable to complete authorization

I cannot log in to the MyGMC app on my Android phone. I have tried to uninstall and reinstall and that has not fixed the issue. I can enter email and password. I get the email notification with the second security access code, and I enter the code. A...

MyChevy not updating vehicle status

I have redownloaded the app and made it it was up to date. It will has not updated any information for my vehicle for the past 6 days.

MyLink will not load Apps or MyChevrolet

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in the Chevrolet Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the MyChev...

My Chevrolet app not seeing vehicle details.

Bought 2021 Silverado and setup OnStar trial. App seem to have all the vehicle details in it (tire pressure, odometer, etc). Trial ended and details are gone. In the app, under echo me status, it asked for the odometer reading for service recommendat...

OnStar app not updating vehicle status 2016 Enclave ie Fuel level. other vehicle does update

MyGMC APP - Maps

Maps don't load at all in the MyGMC app for Hummer EV. I have the current version of IOS. I am not able to see anything and thus don't have access to charging locations, locations of the vehicle and all the features. It looks like the app is trying t...

2 months app still doesn't work