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MyCadillac - Charge Status
MyCadillac Lyriqs charge status will not show in the app. I have full access to all of the other functions such as remote start, temperature control and can view tire pressure. However, the main thing i need for an electric car, is to see my Charge Status. I’ve gone through several tiers of MyAp support, however, Tier 3 has never contacted me and I’ve taken it to the dealer with no luck. Does anyone have any suggestions? I’ve already uninstalled, reinstalled, used my iPad, wife’s phone and etcetera. Thank you.92KViews5likes29Commentsmy GMC app not working after OnStar activated and GMC.com says OnStar no active in my account??
just purchased a 11k mile 2023 GMC2500. Activated OnStar via truck cabin button and shows active in the vehicle information center. My GMC account shows no OnStar active and MyGMC mobile app keeps asking me to activate OnStar. Is there a lag time between when you activate and when it shows in the app? Prior owner had OnStar and i just wanted to transfer to me. i deleted and re installed the mobile app without success, just keeps asking me to activate. Who can help resolve this please?46KViews2likes11CommentsMyChevrolet App - Unable to retrieve account details.
I have reinstalled the app. Reset my phone. Made sure app was up to date. Made sure my phone software was up to date. I have not once ever been able to get MyChevrolet app to work. It always does the same thing. Sad too because it's 2023 and most other places have these kinds of things working smoothly since the late 2000s. I hope I get a chance to use this app. The woman keeps talking about Toyota and I'm starting to lose reasons on why I stay so damn loyal to Chevrolet.43KViews7likes19CommentsMy Chevrolet app - unable to retrieve....
Just bought a 2023 Bolt and trying to use the my Chevrolet app. Can't get past the login page and get the "unable to retrieve account details" error. I have uninstalled and reinstalled the app, restarted the phone and it just doesn't work. What are the next steps?43KViews1like14CommentsApp not connected to ONSTAR services
Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to figure out what used the data from the truck but I needed to call tech support. A few days later I call tech support to be told they don’t have tools to diagnose where the data was used and it was all my phone. 3GB gone and not a single app used on the truck. Then, I try to set up myGMC to my app to use the remote start. It tells me that my truck is not connected to ONSTAR services and to press the blue button, so I did. Just to be told the truck is activated and there shouldn’t be an issue. Over an hour on the phone and logged into the website numerous times, through every single page and nothing. The GMC website literally says my truck is NOT connected to ONSTAR services and there’s no place to link my account. When I try to activate ONSTAR on the website it says there’s an error and to call. How am I supposed to use the remote services when the my.gmc.ca says my truck doesn’t have ONSTAR activated, but ONSTAR is saying it is activated!?? Tell my why I’m paying for services that I can’t even use?40KViews6likes14CommentsMy Chevrolet app not remote starting my vehicle
I open the app and hold down the start button and all is says is sending. I closed the app several time and even logged off, but when i reopen it, its still "sending." What do i need to do. I paid too much for this feature for it not to work Also with this app stuck on "sending" i don't know if the lock or unlock buttons work. 😡Solved30KViews0likes5CommentsApp not working
I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried uninstalling and reinstalling the app but it still keeps saying that.26KViews4likes17CommentsGM app login issues
The app is trash. I use for both my Cadillac and Camaro. I consistently logs me out and I have to login every time I use it. And the watch app is garbage too. It hardly ever works. Constantly telling me to login and never gives feedback to when the vehicle starts. Total garbage.23KViews3likes7CommentsUnable to Reconnect MyGMC app
Recently the MyGMC App on my android will not connect to my account istead providing the error "Service Unavailable" and "please contact an advisor for assistance". My account is current and service is active. I have been unssuccessful in locating any info at gmc.com/myaccount. The app worked fine last week. ThanksSolved21KViews1like11Comments
Helpful Links
- Vehicle Mobile App | OnStar FAQ
Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...
- OnStar Vehicle Mobile App | OnStar Services
Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...
- How to Use myChevrolet Mobile App | Vehicle Support
The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to Use myCadillac Mobile App | Vehicle Support
The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to Use myGMC Mobile App | Vehicle Support
The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles.
- How to Use myBuick Mobile App | Vehicle Support
The myBuick mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to send remote commands to your vehicle
The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,
- MyCadillac Mobile App: How to Set it Up | Video
The redesigned myCadillac app makes owning your vehicle even more convenient, with remote commands and vehicle status all located on the home screen.
- Troubleshooting the myGMC Mobile App
If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.
- EV Features in the myGMC Mobile App
The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.