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Was the remote charge initiation feature in the myChevrolet app removed?
What happened to the feature in the myChevrolet app which allowed you to remotely initiate charging on a vehicle with a status of "plugged in/not charging"? The feature also allowed control over other charging settings, such as departure times.11Views0likes0CommentsEV features removed from app
I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.241Views2likes21CommentsMyGMC Trailer Light Test
My GMC trailer light test functionality appears to have been removed or lost in the most recent update of the app - March 2025. I use this feature frequently. I called OnStar support today 3/9/2025 and they seemed confused regarding this trailer light testing feature. How do I get this trailer light test functionality restored in the app?577Views2likes22CommentsMyChevrolet App Vehicle Status/Info Not Updating
My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recommended to try. None of these have worked. Please help!7.3KViews1like18CommentsServer connect issues
My 2024 Chevy trax will not connect to on star, the on star lights are not on in the vehicle and when u push them nothing happens. The mileage and tire pressure show from 2 weeks ago. My account is active and I have uninstalled the app and reinstalled with no change.462Views1like6Comments2025 Optiq not updating state of charge or anything when vehicle is off.
I have a 2025 Optiq. Vehicle is turned on, it will refresh the status of charge and other information. When the vehicle is off, however, it will not update 99% of the time. I have tried power cycling the vehicle like others have been told to do, uninstalling and reinstalling the app, trying the myChevy app instead of the myCadillac app. Nothing has been working. It doesnt seem like the remote start works either. If i try to refresh state of charge it tries for about 3 straight minutes then times out.47Views1like1CommentRemote Start Option missing from my Chevrolet app - Samsung
The Remote Start Option missing from my Chevrolet app - Samsung S25 Ultra No longer shows as the option starting yesterday. It was an option if I long pressed the my Chevrolet app and as a Samsung routine. I have cleared data, cache, uninstalled and reinstalled the app. Still no fix.45Views0likes1Comment
Helpful Links
- Vehicle Mobile App | OnStar FAQ
Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...
- OnStar Vehicle Mobile App | OnStar Services
Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...
- How to Use myChevrolet Mobile App | Vehicle Support
The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to Use myCadillac Mobile App | Vehicle Support
The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to Use myGMC Mobile App | Vehicle Support
The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles.
- How to Use myBuick Mobile App | Vehicle Support
The myBuick mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to send remote commands to your vehicle
The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,
- MyCadillac Mobile App: How to Set it Up | Video
The redesigned myCadillac app makes owning your vehicle even more convenient, with remote commands and vehicle status all located on the home screen.
- Troubleshooting the myGMC Mobile App
If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.
- EV Features in the myGMC Mobile App
The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.