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zane310's avatar
zane310
New Contributor
8 days ago

Climate control from app

I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions?

Thanks Jeff

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  • vahdatmanesh's avatar
    vahdatmanesh
    New Contributor II
    8 days ago

    Hey Jeff,

    Just letting you know that you can only use the climate controls after you start the car remotely using the app.  In newly updated  app Its looks like the picture. Hope this works.

     

  • Advisor_Jack's avatar
    Advisor_Jack
    Moderator
    7 days ago

    Our team appreciates you reaching out to us directly for assistance with accessing the climate controls for your 2025 GMC 1500 Sierra Denial Ultimate within the My GMC app, @zane310 . Our friend @vahdatmanesh, brings up a good point in making sure that you navigate to the appropriate screen to access these features once your Sierra has been remotely started. Have you attempted to take these steps? When you have a chance, kindly let us know whether you're able to access the climate control features via this path in the app. If not, we're more than happy to continue troubleshooting this concern together. Our team will be on the lookout for your response. 

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I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions?

Thanks Jeff

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I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions?

Thanks Jeff

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Hey Jeff,

Just letting you know that you can only use the climate controls after you start the car remotely using the app.  In newly updated  app Its looks like the picture. Hope this works.

 

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Our team appreciates you reaching out to us directly for assistance with accessing the climate controls for your 2025 GMC 1500 Sierra Denial Ultimate within the My GMC app, @zane310 . Our friend @vahdatmanesh, brings up a good point in making sure that you navigate to the appropriate screen to access these features once your Sierra has been remotely started. Have you attempted to take these steps? When you have a chance, kindly let us know whether you're able to access the climate control features via this path in the app. If not, we're more than happy to continue troubleshooting this concern together. Our team will be on the lookout for your response. 

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