Forum Discussion
Climate control from app
I have the same issue with my 2024 Sierra 1500 Denali. I was able to remote start the car from the app and adjust the temperature about a week ago. Now the remote start is still working, but I no longer have the option to set the temperature in the app. Please help.
We're saddened to hear that you've encountered some difficulties with locating the remote climate settings in your app, @Mbibus. Our team recognizes how frustrating it can be when you're suddenly unable to access the features which you are accustomed to and rely on. OnStar wants a better experience for our Members. As a first step, we kindly ask that you attempt to uninstall/reinstall the app to ensure that you're running the most current software. If troubles should persist, please don't hesitate to reach out to us privately for additional support. You may select the envelope icon at the top right of your screen to get started. When creating your message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be keeping an eye out for your response and hopes to hear from you in the near future.