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85k Canadian Truck Data Plan doesnt Transfer to US

Bought a 2023 Yukon Denali with every single option possible. The truck was originally built as a Canada market truck. Now that it's converted by a US Dealer and I bought it OnStar claims the 36 month unlimited data plan doesn't transfer to the US. S...

RdMDguy by New Contributor
  • 403 Views
  • 3 replies
  • 0 kudos

3 yr

If you buy a 7 month old vehicle with 3 yr onstar & connected service, unlimited data, guardian app. Do I still get to use the remaining time?

remote auto start lost

So Onstar is terminating and so is my remote starter. Onstar services are pretty worthless and I never use however I was shocked to find out they had coopted my remote start. The price of plans is simply not worth it. I purchased my Chevy specifying ...

j2 by New Contributor
  • 8112 Views
  • 7 replies
  • 7 kudos

Refund of payments and nothing but run around and no refund

I have since september of this year had Onstar take 315.24 out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that is happening. It shows in my transactions on the s...

pmarti6767 by New Contributor II
  • 4287 Views
  • 8 replies
  • 3 kudos

no data plan

i bought an $85k truck, 2024 high country 3500. I get app access free for 3 years. onstar and data free for one month. Now that one month up i am pretty sure 85k is enough but no i have to pay a minimum of $25 a month for eternity to use NAV, and any...

ehinds by New Contributor
  • 1818 Views
  • 3 replies
  • 2 kudos

How do I cancel my onstar trial from android Onstar Guardian app?

After starting a trial for Onstar, I entered my VIN # for my truck to activate it, but was denied... Our truck is NOT older than 2005, it's a 2013 Chevy Silverado Truck. Why does it say that it's older than 2005?Also, I tried to cancel it, but I don'...

CHK MY CAR-ONSTAR TRIAL-VAL VIN-2.png CHK MY CAR-ONSTAR TRIAL-VAL VIN-3.png 2024 MAR 15_CANCEL ONSTAR TRIAL (1).png 2024 MAR 15_CANCEL ONSTAR TRIAL (2).png
DottyTX73 by New Contributor
  • 632 Views
  • 1 replies
  • 0 kudos

Billing Issue

I have a valid Dr License my partner doesn't. I purchased a 2020 Chevy Equinox LT 10 months ago. Why is he getting a bill for my vehicle services ie On Star and Sirius when he doesn't even own a vehicle? And we were not together plans he had nothing ...

DG by New Contributor
  • 488 Views
  • 1 replies
  • 0 kudos

What works without a paid plan?

I just bought a 2024 Trax. after my one month unlimited onstar runs out, I will only have Remote Access and Connected Access. I know what the remote access does but what can I do with connected access? Will I be able to use maps and other apps?

Bluelady by New Contributor
  • 1840 Views
  • 2 replies
  • 0 kudos

Have attempted "Chat" for 2 days, no advisor....

Hello, I currently pay for the $39.99 a month plan, but am considering upgrading to the $49.99 a month plan. ALL I want to know is, with that plan I am looking at, will the "Weather" icon on my dashboard work?Thanks.

jrnyval by New Contributor
  • 467 Views
  • 1 replies
  • 0 kudos

OnStar Connected Vehicle Plan

My trial ended and I want to sign up for the OnStar Connected Vehicle Plan for 24.99 but the sign up page says its unavailable. Why is it offered as a plan then Im told not available?

Unexpected Guardian charge on new vehicle

In speaking with Onstar while going through orientation at the Chevy Dealership for my new 2024 Chevy Silverado I was not told that the Guardian Services would immediately come with a $15.00 monthly fee. This seems like a racket to me as an immediate...