Plan Q&A
Get your OnStar plan questions answered
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Trying to purchase from OnStar Collection web

Hello! I’m trying to purchase from OnStar Collection web but unfortunately there’s no shipment available to out US. Is there any way I can try to buy the merch? Thank you so much.

Maryam by New Contributor II
  • 1116 Views
  • 5 replies
  • 0 kudos

Resolved! Crash detection

I pay for OnStar to use the my Chevy app. Since I pay for this will this mean that if I am in a collision it will notify OnStar, or does this automatically happen regardless of a subscription.

Resolved! Onstar - rewards - canceling

If I cancel onstar on my account. Does that mean I would lose my reward points that I've collected? Onstar would be the only way to start my vehicle automatically correct?

Moore2279 by New Contributor
  • 1157 Views
  • 1 replies
  • 0 kudos

Data

What's the difference between the Connected Vehicle Plan and Unlimited Data. The more i read, the more i get confused.

jmgood38 by New Contributor
  • 1221 Views
  • 3 replies
  • 0 kudos

Data Plan and AT&T billing

Since AT&T provides the data for OnStar Connected Vehicle Plan, will I also be billed by AT&T?

jmgood38 by New Contributor
  • 1196 Views
  • 1 replies
  • 0 kudos

85k Canadian Truck Data Plan doesnt Transfer to US

Bought a 2023 Yukon Denali with every single option possible. The truck was originally built as a Canada market truck. Now that it's converted by a US Dealer and I bought it OnStar claims the 36 month unlimited data plan doesn't transfer to the US. S...

RdMDguy by New Contributor
  • 1589 Views
  • 3 replies
  • 0 kudos

3 yr

If you buy a 7 month old vehicle with 3 yr onstar & connected service, unlimited data, guardian app. Do I still get to use the remaining time?

Refund of payments and nothing but run around and no refund

I have since september of this year had Onstar take 315.24 out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that is happening. It shows in my transactions on the s...

pmarti6767 by New Contributor II
  • 6854 Views
  • 8 replies
  • 3 kudos

no data plan

i bought an $85k truck, 2024 high country 3500. I get app access free for 3 years. onstar and data free for one month. Now that one month up i am pretty sure 85k is enough but no i have to pay a minimum of $25 a month for eternity to use NAV, and any...

ehinds by New Contributor
  • 3659 Views
  • 3 replies
  • 2 kudos

How do I cancel my onstar trial from android Onstar Guardian app?

After starting a trial for Onstar, I entered my VIN # for my truck to activate it, but was denied... Our truck is NOT older than 2005, it's a 2013 Chevy Silverado Truck. Why does it say that it's older than 2005?Also, I tried to cancel it, but I don'...

CHK MY CAR-ONSTAR TRIAL-VAL VIN-2.png CHK MY CAR-ONSTAR TRIAL-VAL VIN-3.png 2024 MAR 15_CANCEL ONSTAR TRIAL (1).png 2024 MAR 15_CANCEL ONSTAR TRIAL (2).png
DottyTX73 by New Contributor
  • 1449 Views
  • 1 replies
  • 0 kudos

Billing Issue

I have a valid Dr License my partner doesn't. I purchased a 2020 Chevy Equinox LT 10 months ago. Why is he getting a bill for my vehicle services ie On Star and Sirius when he doesn't even own a vehicle? And we were not together plans he had nothing ...

DG by New Contributor
  • 1189 Views
  • 1 replies
  • 0 kudos