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Forum Posts

Does a New 2022 Vehicle include free trial Hotspot?

Just purchased a new vehicle 2022. Onstar helped me setup my SSID and password. Now When I try to connect to the hotspot it doesn't work. I can see the SSID and password on the screen, but it only connects without Internet (it says NO internet). I wa...

The 5G problem

I paid for a full year of OnStar; if my service on my 2014 Buick no longer works, and GM can't update the software, how can I get a refund; I still have several months left on the subscription. From what I've read, the "dongle" is no solution. I don'...