cancel
Showing results for 
Search instead for 
Did you mean: 

GM removes Alexa remote commands from my Chevrolet

Bosschicago
New Contributor

I’m saddened to see removing of this remote command,  especially when we are payin  a subscription fee to use this feature as it is. Now we’re paying and not getting it.   Wow well thanks for the heads Chevy.  
I was informed when I asked Alexa today and she said I’m sorry my Chevrolet  skill is no longer available.  Just like that something many used it just deleted no longer a car feature? .   Hmmm.  Disappointing 

1 REPLY 1

Advisor_Jack
Moderator
Moderator

Thank you for reaching out to us with your feedback about the discontinuation of the Alexa Skill feature. Our goal is to provide our members access to OnStar, wherever they are. We found that our members prefer to use remote commands in their vehicle mobile apps. In response, we’ve decided to end the myBrand skill for Amazon Alexa. In order to clarify some additional information for you, communications regarding the ending of support for this feature were sent out on 10/15 to all active monthly users. Additionally, remote commands are still available via your mobile app with the applicable service plan. It is only the commands from your home Alexa to your vehicle that are discontinuing. If any additional questions or concerns arise in light of this change, please feel free to respond to us here.