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Forum Posts

Update for OnStar not working

I took my car in over a month ago to fix some of the electrical issues with my dash and screen cutting off while driving (car doesn’t turn off just dash gauges and screen) to see what the dealer could tell me. They insisted it was an update that isn’...

2023 Trail Boss myChevrolet app remote start

2023 Colorado Trail BossDealer installed Chevy remote start (GM Part 86810372) on new Trail Boss before I took delivery on 07/27/2023. Key fobs work fine but can’t use myChevrolet app to start/stop. Start/Stop button not an option on app. Have Remote...

JSWKX007 by New Contributor
  • 3036 Views
  • 3 replies
  • 0 kudos

Display of Incoming Text

Text message notifications are no longer displayed on the infotainment center. I have deleted the app, unpaired, re-paired and still not back to where I was a month ago. The best I have done is a text message is automatically read to me when it comes...

Norseman by New Contributor
  • 56 Views
  • 1 replies
  • 0 kudos

Infotainment center and On Star not working

Issues started shortly before Christmas with the radio shutting off randomly or becoming unresponsive. By the time I went to the dealer on 12-26-2023 the infotainment center was completely inoperable. No radio, no OnStar, no GPS, no Wifi, and so fort...

John_B by New Contributor
  • 2030 Views
  • 3 replies
  • 0 kudos

Onstar Module Needs Replaced

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half ol...

WiFi Hotspot, No Connection to Internet

I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet.I have had several other Chevy/GMC trucks where the WiFi/Onstar ...

hotspot.jpg
dilburrito by New Contributor
  • 137918 Views
  • 30 replies
  • 7 kudos

On Star module broken

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...

2013 Enclave

I’m having trouble connecting my Onstar to my Enclave. I push the Onstar button, it says push it again to connect, so I do, then it tried for a min and just says “sorry, try again”.

OnStar Module

I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to be replaced and that the part is currently on back...

ballout by New Contributor
  • 3953 Views
  • 7 replies
  • 5 kudos

Invalid password in the car

My chevy car prompts me for the password every day to resume connected services. I entered same password as in my app and get Invalid password. Which passoword does it ask for? What website can I use to reset it?

No wifi in 2024 Chevy Malibu

I purchased the mobile hotspot for my car because my 5 year old takes their iPad everywhere. Every time they get in the car with their iPad, I lose all radio services, CarPlay, android auto, even regular bluetooth. The mobile hotspot even disappears ...

MYCHEV App: Trying to activate Tesla Charging

Using the MYCHEV app to activate the use of Tesla Superchargers, I receive the following message:`Unable to load activation page.To activate your public charging service, please call EV Concierge at 1-833-647-6937` and they have not been helpful.Any ...

SDL by New Contributor
  • 267 Views
  • 2 replies
  • 0 kudos