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Forum Posts

Onstar Module Needs Replaced

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half ol...

On Star module broken

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...

No option to use the family share code

My son replaced his iphone 15. The guardian app worked fine on the old iPhone 15. I went into my app and removed him from the family share then went to add family member which generated a code that I text ro him. We deleted the guardian app from his ...

Beefrob by New Contributor
  • 41 Views
  • 1 replies
  • 0 kudos

4G LTE Cellular Connection is horrible

I have a 2019 Chevy Colorado and for years the cellular LTE connection is super slow and unusable. Often when needed to open my banking app or something on my phone as soon as I disconnect from my Truck's wifi... INSTANTLY the app or site loads no pr...

AndyVegas by New Contributor
  • 72 Views
  • 1 replies
  • 0 kudos

Lyriq screen blank, frozen, locked.

Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...

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LarryUx by New Contributor
  • 164 Views
  • 3 replies
  • 0 kudos

OnStar Module

I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to be replaced and that the part is currently on back...

ballout by New Contributor
  • 3292 Views
  • 5 replies
  • 3 kudos

On Star module

I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the deal with this part that is is so difficult to order...

JamRock by New Contributor
  • 7828 Views
  • 11 replies
  • 0 kudos

Wifi Sharing and OnStar do not work

My car does not recognize the onstar services I pay for. For as long as I've owned the car I have been unable to share wifi with connected devices and even pressing the onstar button tells me I don't have a subscription, even though I have paid hundr...

KentC by New Contributor
  • 1514 Views
  • 5 replies
  • 1 kudos

Onstar Not showing

Hello, I recently purchased a 2022 Buick Encore GX. I have call Onstar 4 times about my account saying “Onstar and Connected Services are not active” yet when I call, they say I do have an active plan. It also isn’t showing up on the “My Buick” app. ...

Buick22 by New Contributor
  • 12251 Views
  • 7 replies
  • 0 kudos