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Forum Posts

Onstar Module Replacement ETA?

2023 GMC Sierra 1500 Denali Carbon ProBought with 10,000 miles. Have had it in service multiple times. Now the onstar module is out and has been for over 3 months. Dealership said it is on backorder. I bought this truck because it had the functions I...

osugigi26 by New Contributor II
  • 2654 Views
  • 12 replies
  • 2 kudos

WiFi Hotspot & Apple Carplay greyed out

I purchased a new 2024 Buick Encore GX in August. Apple Carplay initially worked wirelessly but stopped working about a month after purchase. The carplay icon is grey. I can connect with a usb cable but the icon becomes grey again when unplugged. Whi...

rbp by New Contributor
  • 5492 Views
  • 8 replies
  • 1 kudos

No option to use the family share code

My son replaced his iphone 15. The guardian app worked fine on the old iPhone 15. I went into my app and removed him from the family share then went to add family member which generated a code that I text ro him. We deleted the guardian app from his ...

Beefrob by New Contributor
  • 223 Views
  • 1 replies
  • 0 kudos

4G LTE Cellular Connection is horrible

I have a 2019 Chevy Colorado and for years the cellular LTE connection is super slow and unusable. Often when needed to open my banking app or something on my phone as soon as I disconnect from my Truck's wifi... INSTANTLY the app or site loads no pr...

AndyVegas by New Contributor
  • 234 Views
  • 1 replies
  • 0 kudos

Lyriq screen blank, frozen, locked.

Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...

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LarryUx by New Contributor
  • 376 Views
  • 3 replies
  • 0 kudos

Wifi Sharing and OnStar do not work

My car does not recognize the onstar services I pay for. For as long as I've owned the car I have been unable to share wifi with connected devices and even pressing the onstar button tells me I don't have a subscription, even though I have paid hundr...

KentC by New Contributor
  • 1734 Views
  • 5 replies
  • 1 kudos

Onstar Not showing

Hello, I recently purchased a 2022 Buick Encore GX. I have call Onstar 4 times about my account saying “Onstar and Connected Services are not active” yet when I call, they say I do have an active plan. It also isn’t showing up on the “My Buick” app. ...

Buick22 by New Contributor
  • 12908 Views
  • 7 replies
  • 0 kudos