OnStar Community

Out of data on my unlimited data plan.

I just signed up for onstar on Saturday 1/11/2025. Downloaded alexa and then when I tried to download spotify they system says I am out of data. How is it possible to be out of data on an unlimited data plan?

Service Transmission. Unable to shift soon.

I have a 2021 Tahoe. I recently started getting the message "Service Transmission. Unable to shift soon." I have contacted my dealership, but they can't get me in for over 6 weeks. I have been in touch with another dealership and they are trying to g...

Wifi connected with no internet

Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan thinking that may have been an issue.....still not worki...

Wifi on but ‘not connected to internet’

My credit card on file expired at the end of January. As soon as the card declined my hotspot in my vehicle stopped working. I called and updated the card and still no internet. I’ve spent hours on a call with OnStar. They’ve sent signals, rebooted, ...

Start Your Activation Online

Anyone else have issues with the "Start Your Activation online"? Then again the thing hasn't worked in over 6 months.

On Star module broken

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...

On Star module

I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the deal with this part that is is so difficult to order...

wi-fi does not share

I have a 2023 Yukon and the wi-fi is consistently not working. The "Share Hotspot Data is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) and then the setting reverts to "Off". At the instru...

mygmc app and guardian app disconnected from email

I recently bought my vehicle and pushed the OnStar button to activate my free trial. For a few days everything worked great. I was able to use the MyGMC app and the Guardian app. Then, suddenly I was logged out and when I tried to log back in, the ap...

Alexa skill for My Chevrolet no longer available

I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alex...

My Chevrolet app remote start does not work when the key fob is in the car

Wi-Fi Hotspot Fails to Show Properly With Multiple Vehicles for Online 'chevrolet.com' App

I have reported this numerious times with numerious cases created and it still is not fixed.When are you going to fix the "Vehicle Settings" > "Wi-Fi Hotspot" not show correct information when you have multiple vehicles? It shows the correct informat...

Nothing is working

I posted before thinking I was going to get help but nope. Sara emailed me back and said to contact customer care. Was on the phone with them for over an hour to be transferred everywhere only to be told to take it to the dealer which I already had. ...