Technical Issues
I suddenly cannot make any calls on my vehicle. Google assistant keeps telling me she can't do that at this time. WHY?????
I suddenly cannot make any calls on my vehicle. Google assistant keeps telling me she can't do that at this time. WHY?????
You’ve GOT to be kidding me!!! GM’s answer to updating is to provide an app for your phone??? Are they that backwards or are they waiting for the gov’t to provide them funding to perform this? It’s not like it happened overnight, they’ve had plenty o...
Believe it or not, I’ve found a FIX that quite frankly GM and the OnStar staff should have been able to find and share with all of us. Here goes. Delete the app. Turn your phone off then back on. Reinstall the app. Turn your phone off and back on onc...
When is the issue with the incorrect "Recommended" "Tire Pressue" going to be fixed for the Android myChevrolet app?ie. "Vehicle Status > Tire Pressure - Recommended" shows 24 psi for both the Front and Rear tires for both my 2024 Equinox and 2023 Tr...
Hello - I am writing to determine if anyone is experiencing an issue where a family sharing invite was sent and accepted by a family member; however, post invite acceptance, I as the family sharing account owner am unable to assigned a shared asset (...
I am writing to express my extreme dissatisfaction and intent to pursue legal action against General Motors and OnStar. I have recently discovered that my personal data and driving reports, collected through OnStar, have been shared with insurance co...
So I have an Alexa account and see that I can use her with my 2024 Terrain. The app is installed in the can and she wakes up when I press the icon. But, if I try to stream a radio station out of my area all she does is tune the radio. I even tried on...
Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan thinking that may have been an issue.....still not worki...
Saying 'Hey Alexa' get's no response. Short press on the steering wheel button or touching Alexa assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is ok because voice calls, etc. work fine. I'm connected...
I could log on for one day, but after that, I still got 'couldn't retrieve account details' errors over and over. I called Onstar and could log on for one day, but the next day, I started to have the same problem all over again. Any plan to fix the a...
Added a second vehicle to the app. Since then I can only see the second vehicle on the app. I can access the onstar data stats but nothing else. Calling onstar is an absolute waste of time. I need someone who can help me because I am sick of paying f...
my monthly premium is paid but does not show any minutes and when I go to try and connect my wifi to my info system the categories of the wifi and wifi hot spot is not lite up I have taken to my GM dealer several times and they cannot figure out./
I’ve received a couple of emails that my Corvettes software would soon be updated over-the -air and I’d be told when the update was ready to be applied by the touch screen. The emails specifically listed my Corvettes VIN. When I look at the system so...
I recently paid for an Onstar preferred plan when my maps failed me on a trip where I needed the guidance. I was assured by the tech that I would have access to in-vehicle apps including Alexa Built-In and The Weather Channel. I have neither of those...
I received a Diagnostic Alert stating my Rt Front Tire Pressure was low. I checked the pressure, was a couple of pounds different, not anything drastically, so I added a couple of pounds. The following day, I receive another Diagnostic Alert stating ...