I purchased a new 2024 Buick Encore GX in August. Apple Carplay initially worked wirelessly but stopped working about a month after purchase. The carplay icon is grey. I can connect with a usb cable but the icon becomes grey again when unplugged. Whi...
Saying 'Hey Alexa' get's no response. Short press on the steering wheel button or touching Alexa assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is ok because voice calls, etc. work fine. I'm connected...
Have preferred plan. Have had to do a complete reset to factory resets for issues with connectivity and use of hands free phone calls.Now, my speed limit sign does not show. When I try to turn it on again, it says "Plan Needed" on the dashboard setti...
I see there is a new item for our 2024 Equinox in "Controls > Media > My Apps" in the myChevrolet app. It's called "Tools" . The 2 apps listed under it are named "GMBugReport" and "Smart Connect". They were both turned on when I first noticed them. T...
Just purchased a 2024 Trailblazer. Our phones connect to the Wi-Fi fine, but our kids tablets will not connect for some reason. I’ve verified the password and reset the Wi-Fi and tablets, but still nothing. I had a 2021 Blazer before and they always ...
The my chevrolet app will work on my wife's IPhone but will not work with my Android. I went through everything I was told to do, still won't work ! Everything worked fine until the 'my chevrolet app' was updated ! Seems to me it's no longer compatib...
Just got a brand new 2024 Chevy traverse a week and 1 day ago. Just hit almost 400 miles and a notification popped up on the dash that said “emergency services calling” and the Onstar light turned red. We pressed the button and the diagnostic report ...
I had an after market remote start (Viper) installed on my 2020 Colorado, now On Star cannot run diagnostics. I can run the diagnostics from my phone app. But the monthly On Star diagnostics says an after market device is installed. Do I need to have...
Hi,Recently purchased an Envista. The app worked perfectly few weeks but then stopped working. I tried everything but nothing seemed to fix the issue.I'm able to login to the app. It does email me the login PIN. I type in the PIN, click OK, and the a...
When is the Wi-Fi Hotspot Settings issue for the myChevrolet Android mobile app going to be fixed?ie. The "More > Wi-Fi Hotspot" shows "--" for the SSID and ".." for the Password for both my 2024 Equinox and 2023 Trailblazer. The SSID, Password and O...
Dealer says my antenna on my 2013 Verano has a short and is unable to use GPS; my screen on the dash does not show the current location and never changes. Am I to assume my OnStar is inopertive as well? I tried to connect to OnStar via a chat but it'...
"We are experiencing technical difficulties completing your request, please try again (500)"This is what I receive when I try to add my family members
I want to add another family member to my guardian account. I clicked the little three lines and it gives me the family members I have. Then up in the corner it's a little plus to add another family member. When I click on it it says we're having tec...
I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet.I have had several other Chevy/GMC trucks where the WiFi/Onstar ...
With numerous cases I have opened with OnStar/GM/Chevrolet, it is still an issue with failure to reliably manage and display Wi-Fi Hotspot settings in both my online (https://my.chevrolet.com) account and in the myChevrolet app. This has been ongoing...
