OnStar Community

Onstar Navigation Sound

I downloaded directions from my chevrolet app to car as i usually do but this time there was no sound in the car when the directions were playing.The sound on the radio was fine and it even lowered at the points when the directions should have been g...

Keeps asking me for password of wifi around me. How do I turn this off.

Gps

I have been trying to add my vehicle and it doesn’t let me

Set up

Set up my on star

Onstar Service provider

Is at&t the only service provider for onstar? How can I switch from at&t?Thanks

ONSTAR service

I would like to cancel my ONSTAR service 

Subscription

Please cancel my subscription 

Cellular service options or just AT&T?

Is it possible to use my Sprint cellular service for OnStar instead of their ATT?

On Star stopped working

We dinghy tow a small suv behind a RV and have a battery disconnect button. After arriving at our destination and engage battery, On Star did not work anymore. Was referred to dealer to reset or replace On Star module. Dealer wants battery disconnect...

No Smart Phone

The recent upgrade planned for the OnStar service looks like it will leave me out in the cold. My car is a 2007 GMC Canyon pickup truck. The upgrade of the OnStar network requires the use of a Smart Phone to access the OnStar services for my vehicle....

My family is about to go on a road trip. How can I add a Wi-Fi package?

Whether you want to use your laptop for work or stream movies on your kids’ tablets, your vehicle’s available built-in Wi-Fi® Hotspot can help! To use the hotspot in your vehicle, you’ll need a paid data plan. But, if you’ve recently purchased a new ...

Does my vehicle need to be running for the available Wi-Fi Hotspot to work?

The vehicle ignition needs to be in the “Run” or “Accessory” position for the Wi-Fi Hotspot to be active. Find more info about how to use your in-vehicle Wi-Fi Hotspot here: https://www.onstar.com/us/en/support/4glte/

How do I manage my OnStar account?

There are a couple of ways to manage your OnStar account. The easiest is to visit the Owner Center online, where you can set up an account, tie your existing OnStar plan to an account and so much more. If you need help finding your OnStar account num...