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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here

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Share Your Story

If you have a story to tell about helping others or a time OnStar helped you, we want to hear it.

Getting Started Topics from OnStar Subscribers

Does a New 2022 Vehicle include free trial Hotspot?

Just purchased a new vehicle 2022. Onstar helped me setup my SSID and password. Now When I try to connect to the hotspot it doesn't work. I can see the SSID and password on the screen, but it only connects without Internet (it says NO internet). I wa...

  • 285 Views
  • 2 replies
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The 5G problem

I paid for a full year of OnStar; if my service on my 2014 Buick no longer works, and GM can't update the software, how can I get a refund; I still have several months left on the subscription. From what I've read, the "dongle" is no solution. I don'...

  • 656 Views
  • 0 replies
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auto door lock

hi Everyone, just wondering if anyone else has had a strange incident like mine, auto remote won"t unlock or lock doors when i park under my carport, but anywhere else around town the remote will work all doors,pretty strange huh?

  • 1266 Views
  • 1 replies
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2g sunset

for all gm onstar user 2015-2006 ,try bluetooth ,skip everything else to see the features you like. no onstar plan needed.use the free apps on your phone for most of the same features. it's worth a try,wont costyou anything.

  • 915 Views
  • 0 replies
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No Smart Phone

The recent upgrade planned for the OnStar service looks like it will leave me out in the cold. My car is a 2007 GMC Canyon pickup truck. The upgrade of the OnStar network requires the use of a Smart Phone to access the OnStar services for my vehicle....

  • 1567 Views
  • 1 replies
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On Star stopped working

We dinghy tow a small suv behind a RV and have a battery disconnect button. After arriving at our destination and engage battery, On Star did not work anymore. Was referred to dealer to reset or replace On Star module. Dealer wants battery disconnect...

  • 1637 Views
  • 2 replies
  • 0 kudos