3 weeks ago
my Chevrolet app has worked fine up until this morning, 11/19/2024. I’ve tried multiple times to hit update to find out the battery level and miles left on my car from the Chevrolet app and it says updated 16 hours ago and it will not update I logged off I logged back in etc. why is this feature suddenly not working, I know they already took away Alexa to be able to start the car from inside the house now. Is there something been done to the Chevrolet app since yesterday that it will not update the miles and the charge level
3 weeks ago
Our team doesn't like to hear that you're having troubles updating your vehicle status from your app. We would like to look into this further alongside you. We can also assure you that nothing changed overnight which would impact the functioning of your app and its features. As a first step, please attempt to uninstall/reinstall your MyChevrolet app to ensure that you're running the most up-to-date software. If you continue to experience difficulties, please respond to us here for additional assistance.