OnStar Community

How can i tell if someone has logged into my account

No option to use the family share code

My son replaced his iphone 15. The guardian app worked fine on the old iPhone 15. I went into my app and removed him from the family share then went to add family member which generated a code that I text ro him. We deleted the guardian app from his ...

Software updates info

I have 24 blazer ev, I cannot get software update info through onstar, I can if I go WiFi connection. Unable to get info onstar from vehicle or Chevy app.

Vehicle status in myBuick app not updated for 4 weeks

My vehicle status in the Buick app hasn’t updated for 4 weeks. I deleted the app and reinstalled it. I made sure my phone iOS is up to date. Restarted the phone. Nothing has helped. Remote commands from app still work.

4G LTE Cellular Connection is horrible

I have a 2019 Chevy Colorado and for years the cellular LTE connection is super slow and unusable. Often when needed to open my banking app or something on my phone as soon as I disconnect from my Truck's wifi... INSTANTLY the app or site loads no pr...

myChevrolet App and Online (chevrolet.com) App Issues

Longtime continuing issues with myChevrolet app:1. Controls > Vehicle Settings > Media > My Radio Favorites:- Adding a "Favorite" from the app, clears settings in the vehicle. ie. Changes ALL favorite station settings from edited text back to station...

billing

hOW MUCH WAS MY BILL? 

Alexa skill for My Chevrolet no longer available

I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alex...

Onstar Module Needs Replaced

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half ol...

Lyriq screen blank, frozen, locked.

Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...

Apps on Mylink 3

Hey, I have an Onix Plus LT2 2025, on this model is not available the apps download? Like Spotify or Maps+ (NAV)

The high country was a shame was a sham is a sham

not only have I not been able to get them to stop billing me for a vehicle I terminated lease on in 2023 June but but on a separate issue as this was for the Cadillac, but on a separate issue I want to make sure everybody knows what a **** **** **** ...

Urgent Call for Action to Address Chronic OnStar Wi-Fi No/Slow Internet On (2015-2025) Wifi Hotspot)

I have a 2016 Chevy Suburban LT with OnStar Unlimited Data Add-On. I see rampant complaints online regarding the OnStar Hotspot Services and have an equally treacherous user experience with OnStar Hotspot Unlimited Data Service compared to my AT&T Go...

On star module has quit working.

On star sent me to dealer who cannot see me until next week which is 2 weeks after reported. They will need to keep my vehicle for up to 72 hours. And do not seem to know what to do when they receive my vehicle.

Alexa issue 2024 GMC Sierra : Can't log into Alexa

When i try to log into Alexa i get a no internet error. In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music works. I think reinstall of the Alexa app may fix the is...