2 weeks ago
Using the MYCHEV app to activate the use of Tesla Superchargers, I receive the following message:`Unable to load activation page.
To activate your public charging service, please call EV Concierge at 1-833-647-6937` and they have not been helpful.
Any suggestions?
a week ago
We do regret to hear of any miscommunications with our live Advisors. To clarify, are you currently working alongside them regarding this error message? Our team would like to learn more about the concerns you are experiencing. As an initial troubleshooting step, we do recommend ensuring the app is up to date on your device. We will keep an eye out for your reply in the meantime.