I have not had a WiFi Hotspot since May. I have had 2 visits to the Dealer and at least 6 lengthy calls to OnStar with NO RESOLUTION. The Dealer says it's OnStar and OnStar keeps saying they are "escalating" a ticket and someone will call but no-one ...
When is the Wi-Fi Hotspot Settings issue for the myChevrolet Android mobile app going to be fixed?ie. The "More > Wi-Fi Hotspot" shows "--" for the SSID and ".." for the Password for both my 2024 Equinox and 2023 Trailblazer. The SSID, Password and O...
When is the Wi-Fi Hotspot Settings issue with the web app (chevrolet.com) going to be fixed?ie. Accounts > PRODUCTS > "2024 Chevrolet Equinox" > Vehicle Settings - This shows the correct "Wi-Fi Hotspot Settings" for the "2024 Chevrolet Equinox". If I...
I purchased a new 2024 Buick Encore GX in August. Apple Carplay initially worked wirelessly but stopped working about a month after purchase. The carplay icon is grey. I can connect with a usb cable but the icon becomes grey again when unplugged. Whi...
I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet.I have had several other Chevy/GMC trucks where the WiFi/Onstar ...
Just purchased a 2024 Trailblazer. Our phones connect to the Wi-Fi fine, but our kids tablets will not connect for some reason. I’ve verified the password and reset the Wi-Fi and tablets, but still nothing. I had a 2021 Blazer before and they always ...
Even though my phone is paired to my vehicle I can't make a hands free call using the steering wheel button?When pushed I get a message saying I need an internet connection for this?
I have a ‘22 Tahoe and have had more OnStar/wifi issues than I have ever had before and all previous vehicles were used. I am sick of the amount of time I lose wifi service and/or lose my vehicle to have one thing or another worked on. So the problem...
After a couple of days from setting the radio presets in my user profile most of my radio presets disappear. A random couple might stay or they might not. I’ve been through the process 5 times now. I can reenter them but within a day or 2 they disapp...
I just purchased 2 2024 Equinox's a week ago. Neither vehicle has the app button to download apps from onstar that our premium plan says we can get. When calling, On-Star appears to have no idea.
I called support two months ago and asked to cancel my plan completely after they tried to weasel me into paying for a cheaper plan. I do not want to pay, and cannot afford to pay for any service and made this clear. They assured me it was cancelled ...
WILL I BE ABLE TO START MY TRUCK FROM THE MY CHEVY APP. ? WAS TOLD WT MODEL'S WILL NOT.
I have contacted OnStar multiple times and each time it is the same thing. It takes a hour on the phone and nothing changes. I bought a brand new Equinox 2024 in December and the mychevrolet app has never worked correctly. It will start, lock and unl...
I signed up again for connected services last month. It hasn't worked once. Onstar button doesn't work. I called from my phone but all they say is I'll have to take my truck in to the dealer. I don't have the time to do that. I need my truck and the ...
I no longer receive text message alerts when I’m driving. I have forgotten device repaired. It made sure in Bluetooth on my phone that I have selected get notifications. I’ve done this several times and nothing will work. I receive phone calls while ...
