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Forum Posts

Wifi on but ‘not connected to internet’

My credit card on file expired at the end of January. As soon as the card declined my hotspot in my vehicle stopped working. I called and updated the card and still no internet. I’ve spent hours on a call with OnStar. They’ve sent signals, rebooted, ...

Cpb9 by New Contributor
  • 31277 Views
  • 12 replies
  • 1 kudos

WiFi Hotspot, No Connection to Internet

I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet.I have had several other Chevy/GMC trucks where the WiFi/Onstar ...

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dilburrito by New Contributor
  • 145752 Views
  • 32 replies
  • 7 kudos

wi-fi does not share

I have a 2023 Yukon and the wi-fi is consistently not working. The "Share Hotspot Data is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) and then the setting reverts to "Off". At the instru...

keiser13 by New Contributor
  • 4664 Views
  • 4 replies
  • 3 kudos

Nothing is working

I posted before thinking I was going to get help but nope. Sara emailed me back and said to contact customer care. Was on the phone with them for over an hour to be transferred everywhere only to be told to take it to the dealer which I already had. ...

acarlos24 by New Contributor
  • 344 Views
  • 1 replies
  • 0 kudos

WIFI - No Internet Connection

I see a bunch of posts with similar WIFI issues. We are experiencing two issues....not sure if they are related: 1) credit card on file expired so we updated it with an advisor. The monthly On-Star WIFI $19.99 charge goes through fine but the separat...

WDJ by New Contributor
  • 1487 Views
  • 3 replies
  • 2 kudos

Update for OnStar not working

I took my car in over a month ago to fix some of the electrical issues with my dash and screen cutting off while driving (car doesn’t turn off just dash gauges and screen) to see what the dealer could tell me. They insisted it was an update that isn’...

acarlos24 by New Contributor
  • 452 Views
  • 0 replies
  • 0 kudos

2023 Trail Boss myChevrolet app remote start

2023 Colorado Trail BossDealer installed Chevy remote start (GM Part 86810372) on new Trail Boss before I took delivery on 07/27/2023. Key fobs work fine but can’t use myChevrolet app to start/stop. Start/Stop button not an option on app. Have Remote...

JSWKX007 by New Contributor
  • 3700 Views
  • 3 replies
  • 0 kudos

Display of Incoming Text

Text message notifications are no longer displayed on the infotainment center. I have deleted the app, unpaired, re-paired and still not back to where I was a month ago. The best I have done is a text message is automatically read to me when it comes...

Norseman by New Contributor
  • 450 Views
  • 1 replies
  • 0 kudos

Infotainment center and On Star not working

Issues started shortly before Christmas with the radio shutting off randomly or becoming unresponsive. By the time I went to the dealer on 12-26-2023 the infotainment center was completely inoperable. No radio, no OnStar, no GPS, no Wifi, and so fort...

John_B by New Contributor
  • 2742 Views
  • 3 replies
  • 0 kudos