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Forum Posts

In Car Apps not Staying connected

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off the car and getting back into the car later? They keep dropping and I don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 175 Views
  • 0 replies
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Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

jgiv by New Contributor
  • 1320 Views
  • 3 replies
  • 0 kudos

No Wifi Hotspot STILL

I have not had a WiFi Hotspot since May. I have had 2 visits to the Dealer and at least 6 lengthy calls to OnStar with NO RESOLUTION. The Dealer says it's OnStar and OnStar keeps saying they are "escalating" a ticket and someone will call but no-one ...

Wi-fi Hotspot will not stay on

Our 2021 Tahoe has not been connecting to CarPlay via Bluetooth. As it turns out, the Wifi Hotspot is turned off and cannot be turned back on. As soon as it's turned on, it shuts back off. The level 2 support could not help and I was supposed to rece...

jonnyg93 by New Contributor
  • 214 Views
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Onstar and Internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

JMila by New Contributor
  • 226 Views
  • 0 replies
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WiFi Hotspot, No Connection to Internet

I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet.I have had several other Chevy/GMC trucks where the WiFi/Onstar ...

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dilburrito by New Contributor
  • 22703 Views
  • 22 replies
  • 5 kudos

Hotspot won’t enable

This is a travesty. Multiple calls to ONSTAR and a trip to the dealer on a brand new 2023 Tahoe. ONSTAR says they will put in a work order for someone to turn on the enable button. Seriously? How difficult can this be? One advisor says check back in ...

hselarry by New Contributor
  • 261 Views
  • 1 replies
  • 1 kudos

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

FLDan by New Contributor
  • 939 Views
  • 3 replies
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On Star module

I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the deal with this part that is is so difficult to order...

JamRock by New Contributor
  • 491 Views
  • 1 replies
  • 0 kudos