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Forum Posts

Continued charges after canceling twice

Sometime in late 2022, I canceled my service online, under California's Automatic Renewal Law (Assembly Bill No. 390). On November 27th 2023, I noticed the charges continued past my previous cancelation attempt. I called to cancel on that date, and w...

ambolton by New Contributor
  • 456 Views
  • 2 replies
  • 0 kudos

3 year remote access

I bought a new 24 Chevy and was invoiced for the remote access plan as it was in the MSRP for the vehicle. Since I paid for the 3 years and no longer have the vehicle what do I need to do to get refunded the pro rated amount back?

bsheeley by New Contributor
  • 503 Views
  • 1 replies
  • 0 kudos

Thank You, Goodbye

I have a 2017 Chevy Traverse that I just purchased. I connected my iPhone to bluetooth. For some reason, anytime I use Siri (hey Siri, call XXXX)... or (Hey Siri, text my son.....), it does the requested function, but then says "Thank you, goodbye".....

jpbgrad98 by New Contributor
  • 396 Views
  • 2 replies
  • 0 kudos

Wi-Fi in my car

I had Wi-Fi in my car for like 5 years and then my credit card was stolen and I got a new one. I never thought about my Wi-Fi being connected to that card, so it expired. How can I get it reinstated?

2018 Equinox infotainment system

So I got a 2018 Equinox that will not update it's infotainment system. I got the original mylink on it but it's been very annoying lately (slow response, randomly stops working). I'm trying to get it to update but it will not. Is there a force update...

Anthony88 by New Contributor
  • 354 Views
  • 1 replies
  • 0 kudos

Onstar light red

On Star light went red this morning and almost ten hours still red. This has happened before but before I could make an appointment with the dealer, the light went green again. Is there nit a way to simply reset it?

LJ66 by New Contributor
  • 347 Views
  • 1 replies
  • 0 kudos

Wifi Sharing and OnStar do not work

My car does not recognize the onstar services I pay for. For as long as I've owned the car I have been unable to share wifi with connected devices and even pressing the onstar button tells me I don't have a subscription, even though I have paid hundr...

KentC by New Contributor
  • 432 Views
  • 1 replies
  • 0 kudos

Onstar Removing Services (what are paying for)

So just got the email that OnStar is removing the Market Place feature. So in the last 2 years they have removed the following:1) The stored name and phone number feature.2) They removed the phone calling feature. I lost almost 500 minutes.3) Now the...

dml6 by New Contributor
  • 9539 Views
  • 9 replies
  • 8 kudos