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Forum Posts

Lyriq screen blank, frozen, locked.

Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...

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LarryUx by New Contributor
  • 734 Views
  • 3 replies
  • 0 kudos

Wifi Sharing and OnStar do not work

My car does not recognize the onstar services I pay for. For as long as I've owned the car I have been unable to share wifi with connected devices and even pressing the onstar button tells me I don't have a subscription, even though I have paid hundr...

KentC by New Contributor
  • 2250 Views
  • 5 replies
  • 1 kudos

Onstar Not showing

Hello, I recently purchased a 2022 Buick Encore GX. I have call Onstar 4 times about my account saying “Onstar and Connected Services are not active” yet when I call, they say I do have an active plan. It also isn’t showing up on the “My Buick” app. ...

Buick22 by New Contributor
  • 14150 Views
  • 7 replies
  • 0 kudos

myCadillac on Lyriq will not open

Since day one when I purchased my 2024 Lyriq the myCadillac app in on the vehicle will not open. It goes to open then crashes. I can't uninstall or reinstall it? Likewise, on my phone the myCadillac app will randomly connect and update the stats from...

alloveru by New Contributor II
  • 1141 Views
  • 4 replies
  • 0 kudos

On star module has quit working.

On star sent me to dealer who cannot see me until next week which is 2 weeks after reported. They will need to keep my vehicle for up to 72 hours. And do not seem to know what to do when they receive my vehicle.

scfb-auto by New Contributor
  • 583 Views
  • 1 replies
  • 0 kudos

XT4 electronic issues

My 2020 xt4 is having alot of electronic issues after getting fuse block replaced its been to the shop twice and still isn't fixed. The auto start/stop function doesn't work. No light or response from the "a" button in the center. Navigation pops up ...

Rfasching by New Contributor
  • 644 Views
  • 1 replies
  • 0 kudos

On Star module

I have a 2023 Cadillac XT6. My onstar, navigation, hands free phone, gps all stopped working in December. I took my car into dealer who said I need a new on star module but they are on back order and there is no date for the part to arrive. Coming up...

BobK23 by New Contributor
  • 2564 Views
  • 3 replies
  • 2 kudos