WiFi no internet connection

[Jimmy28303]

Brand new GMC Yukon XL 3 days old!! WiFi connects but no internet. Seems to be an issue. Has anybody found a resolution for this? 

[Advisor_Ahmed1]

We know how important an active internet connection is. Our team would like to help you get your vehicle Wi-Fi fully working. To get started please email to socialmedia@gm.com with ATTN: OnStar Community/Jimmy28303 in the subject headline.
 

[osugigi26]

Most likely the Onstar module issue like the rest of us are having.

[Jhudon]

2022 GMC Denali, just got a call back from the dealership OnStar module failed and there is no ETA on a back order, this needs to be a recall, this is unacceptable on a vehicle this expensive. Hopefully I get it an extension on the so called free trial….otherwise no GM’s for me ever again.

[Advisor_Kayla]

Our team acknowledges how any OnStar Module concerns can be hard to face and cause an inconvenience to you and the desired features you enjoy. Based on the information you have provided; we would like to take this opportunity to learn more about these ongoing concerns and provide our assistance. When you can, please email us at socialmedia@gm.com with ATTN: OnStar Community/Jhudon in the subject headline.