Monday
Longtime continuing issues with myChevrolet app:
1. Controls > Vehicle Settings > Media > My Radio Favorites:
- Adding a "Favorite" from the app, clears settings in the vehicle. ie. Changes ALL favorite station settings from edited text back to station numbers. LONG TIME ISSUE. I have submitted MANY cases!!!
Longtime continuing issues with myChevorlet app AND online (chevrolet.com) app:
- Wi-Fi Hotspot data very inconsistent. WiFi Hotspot works just fine in our vehicles. Data in mobile and online apps are VERY inconsistent.
Regards,
Loren Schoepke
Monday
Hi Loren,
We’re sorry to hear about the ongoing concern with the myChevrolet app and online services. To assist further, could you please email us at socialmedia@gm.com? Include ATTN: OnStar Community/ljschoepke in the subject line, and we’ll work with you to address these concerns with your radio favorites and Wi-Fi hotspot data.
Thank you for bringing this to our attention, and we look forward to assisting you.