10-04-2024 05:33 AM
The format of the monthly diagnostic report for my two Chevrolet Bolts changed this month and no longer include statistics on energy efficiency (MPGe, kWh/100 miles, miles driven, etc.). I use this information for a variety of purposes and collecting this information manually isn't practical for me because all four drivers in my household use these vehicles. I would like to see this information restored to the report.
10-05-2024 06:24 AM
We do appreciate you bringing this diagnostic report information to our attention. So we may take a further look into things on our end and assist, kindly email socialmedia@gm.com with ATTN: OnStar Community/RocketScientist in the subject headline. This will allow us to locate your account details and help in any way that we can.
3 weeks ago
The format of the monthly diagnostic report for my Chevrolet Bolt changed in September and the new format no longer includes statistics on energy efficiency (MPGe, kWh/100 miles, miles driven, etc.), which were very helpful statistics that I track monthly. Why did Chevy stop including this information? Can we get it back in the diagnostic report?
3 weeks ago
We do appreciate your sentiments and have further documented your feedback on energy efficiency moving forward. With this, if you have any ongoing concerns regarding your vehicle diagnostic information, or would prefer an On-Demand Diagnostic, please push your blue OnStar button within your vehicle. From there, an Advisor will be happy to assist you further. If you have any questions after talking with the Advisor, please let us know.