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Forum Posts

Alexa is connected but..

So I have an Alexa account and see that I can use her with my 2024 Terrain. The app is installed in the can and she wakes up when I press the icon. But, if I try to stream a radio station out of my area all she does is tune the radio. I even tried on...

GregS by New Contributor
  • 1483 Views
  • 2 replies
  • 0 kudos

Mychevy app problem AGAIN

I could log on for one day, but after that, I still got 'couldn't retrieve account details' errors over and over. I called Onstar and could log on for one day, but the next day, I started to have the same problem all over again. Any plan to fix the a...

ckim0612 by New Contributor
  • 1187 Views
  • 1 replies
  • 0 kudos

Added 2nd vehicle and now it’s a mess

Added a second vehicle to the app. Since then I can only see the second vehicle on the app. I can access the onstar data stats but nothing else. Calling onstar is an absolute waste of time. I need someone who can help me because I am sick of paying f...

Safrican by New Contributor
  • 1244 Views
  • 1 replies
  • 0 kudos

2018 gmc wifi

my monthly premium is paid but does not show any minutes and when I go to try and connect my wifi to my info system the categories of the wifi and wifi hot spot is not lite up I have taken to my GM dealer several times and they cannot figure out./

osup47010 by New Contributor
  • 1813 Views
  • 3 replies
  • 0 kudos

C7 Corvette Software Update Email.

I’ve received a couple of emails that my Corvettes software would soon be updated over-the -air and I’d be told when the update was ready to be applied by the touch screen. The emails specifically listed my Corvettes VIN. When I look at the system so...

Jfullert by New Contributor
  • 4664 Views
  • 3 replies
  • 0 kudos

Connected apps

I recently paid for an Onstar preferred plan when my maps failed me on a trip where I needed the guidance. I was assured by the tech that I would have access to in-vehicle apps including Alexa Built-In and The Weather Channel. I have neither of those...

donnab by New Contributor
  • 1737 Views
  • 2 replies
  • 0 kudos

Diagnostic Alert; Low Tire Pressure

I received a Diagnostic Alert stating my Rt Front Tire Pressure was low. I checked the pressure, was a couple of pounds different, not anything drastically, so I added a couple of pounds. The following day, I receive another Diagnostic Alert stating ...

GnadFly by New Contributor
  • 1518 Views
  • 1 replies
  • 0 kudos

No Wifi Hotspot STILL

I have not had a WiFi Hotspot since May. I have had 2 visits to the Dealer and at least 6 lengthy calls to OnStar with NO RESOLUTION. The Dealer says it's OnStar and OnStar keeps saying they are "escalating" a ticket and someone will call but no-one ...