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360l xm suddenly has no internet connection

The rest of the channels work, streaming channels just stopped working out the blue on 24 Acadia. I have app access package via on star and platinum package via xm. Xm has sent refresh signals. Claims it’s on stars internet. On star says everything i...

Bklybk by • New Contributor
  • 965 Views
  • 1 replies
  • 0 kudos

Notification of Service Update Bulletins

I would like to suggest that OnStar add any Service Update Bulletins to the section where in the monthly OnStar Diagnostic Report, the owner can see if there is any Service Update Bulletins as you can "To check for recalls and programs on your GM veh...

Oil change and tire rotation

I bought my 2024 Terrain from Foundation GMC in Witchi Tall Falls, TX . My vehicle is due for a oil change and tire rotation. I thought that I would change to a dealer closer to me Southwest GMC in Lawton, OK. Southwest is giving me the run around an...

bilray by • New Contributor
  • 916 Views
  • 1 replies
  • 0 kudos

Waiting for Refund

I have had a case open since 2/28/24 and been told on 4 separate occasions that my refund of $664.21 would be processed in 3-5 days and it has now been nearly 3 weeks. I went on the app and updated my payment method on February 27th. By doing that I ...

adecker80 by • New Contributor II
  • 2232 Views
  • 3 replies
  • 1 kudos

Need assistance

I’m a new Chevy Malibu owner and basically don’t knew much about it so I try to get my onstar step up but it ain’t working and I don’t know why it saying that it’s not connected to onstar

Djengui by • New Contributor
  • 3162 Views
  • 4 replies
  • 0 kudos

can't login on laptop

I was able to log in about 3 weeks ago and create an account on my laptop, windows 10 when I bought my new truck. Since then I have been able to log in once more.Sometimes when I try to login I click the "My account" tab at the top and the page will ...

mtngrl812 by • New Contributor
  • 1142 Views
  • 1 replies
  • 0 kudos

Remotely send directions to car?

Hi folks. Looking for some advice or suggestions. My parents are aging and occurrences of them getting lost while driving are becoming a bit more frequent (according to doctors, we're not at the point of having to take away keys). They both have OnSt...

Data and Billing Issue

For the past year, I end up losing internet connection in my 2019 Chevy Silverado. It occurs every other month (sometimes every month) right when billing occurs. I get charged for the OnStar service, but customer support from overseas somewhere tells...

rbe68 by • New Contributor
  • 1229 Views
  • 1 replies
  • 0 kudos
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