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Onstar module linked to phone microphone

My Onstar module just recently went out. It has been some weeks, since it was brought to the dealership. How long are they on backorder?Is the module linked to the phone microphone? Around the time I think the module went out, people starting not bei...

bberdds by New Contributor
  • 568 Views
  • 1 replies
  • 0 kudos

upgrade OnStar to 4G/5G

Now it is nearly February 2023 and no notice from GM about upgrading the old 2G to 4G/5G. Don't think it is going to happen. I can guess not enough customers have asked GM to do something. I did see one petition with less than 2k signatures. Not near...

Bleudiesel by New Contributor II
  • 19080 Views
  • 15 replies
  • 1 kudos

2024 Cadillac XT4

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off and getting back into the car? They keep dropping an don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 649 Views
  • 1 replies
  • 0 kudos

2G sunset

4G cellular service became available in 2009. So why, in 2014, was GM/OnStar still manufacturing their equipment with 2G technology (which was basically obsolete by 2002)? Why, in 2022, is their not an equipment upgrade option available? I have been ...

In Car Apps not Staying connected

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off the car and getting back into the car later? They keep dropping and I don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 276 Views
  • 0 replies
  • 0 kudos

Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

jgiv by New Contributor
  • 2238 Views
  • 3 replies
  • 0 kudos

No Wifi Hotspot STILL

I have not had a WiFi Hotspot since May. I have had 2 visits to the Dealer and at least 6 lengthy calls to OnStar with NO RESOLUTION. The Dealer says it's OnStar and OnStar keeps saying they are "escalating" a ticket and someone will call but no-one ...

Wi-fi Hotspot will not stay on

Our 2021 Tahoe has not been connecting to CarPlay via Bluetooth. As it turns out, the Wifi Hotspot is turned off and cannot be turned back on. As soon as it's turned on, it shuts back off. The level 2 support could not help and I was supposed to rece...

jonnyg93 by New Contributor
  • 388 Views
  • 0 replies
  • 0 kudos

Onstar and Internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

JMila by New Contributor
  • 426 Views
  • 0 replies
  • 0 kudos

Hotspot won’t enable

This is a travesty. Multiple calls to ONSTAR and a trip to the dealer on a brand new 2023 Tahoe. ONSTAR says they will put in a work order for someone to turn on the enable button. Seriously? How difficult can this be? One advisor says check back in ...

hselarry by New Contributor
  • 437 Views
  • 1 replies
  • 1 kudos

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

FLDan by New Contributor
  • 1550 Views
  • 3 replies
  • 0 kudos