Technical and Service Support
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wifi hotspot not working after remote startup. 2020 chevy silverado.. the wifi has been "reset" x2 from on-star. is this a chevyissue or onstar issue ? thx

try54 by New Contributor II
  • 29 replies
  • 7 kudos

Wifi connection

My wifi speed is so low that most apps will not workOnstar has been involved for 3 months but tell me it is a GM dealer problem. GM dealer said there was a fault showing on the module but did not know what it is. I authorized replacement of the modul...

jgmones by New Contributor
  • 1 replies
  • 0 kudos

Chevrolet App

I feel like my Chevrolet app doses not work as well as the previous app. Woth my 2016 Equinox I could get to the app start my car and it would be warmed up when I got out to it. Now It takes an extremely long time for the app to open then when I pres...

Rdeberti by New Contributor
  • 1 replies
  • 0 kudos

No wifi

I’ve had the same problems with my WiFi why are they allowed to operate this should be a class lawsuit!!!!!!!!!!! And they want to sell connected vehicles give me a break!!!!

Remote Start RESTRICTED to 2x

What is the purpose of limiting the remote start feature to 2 times?It was recently -14 degrees F. here in the Chicago area with a few inches of snow and I didn't leave the house over the weekend. I like to occasionally warm my Silverado up to keep t...

ORD312 by New Contributor
  • 1 replies
  • 0 kudos


Everytime I start my car (gmc) a message comes up on the dash info “ service emergency call”. And the onstar light is red. Contact onstar and they have no idea

No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to ...

Lauren5159 by New Contributor
  • 25 replies
  • 9 kudos