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‎10-01-2024 01:37 PM
Accepted Solutions
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‎10-05-2024 09:19 AM
I don't know if it's crashing. I just put on the app and nothing happens
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‎10-05-2024 05:26 AM
Thank you for bringing these concerns to our attention, Charles. To further clarify, is the app crashing when you attempt to sign-in? Any additional details on these opening concerns moving forward are greatly appreciated. We hope to hear from you soon.
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‎10-05-2024 09:19 AM
I don't know if it's crashing. I just put on the app and nothing happens
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‎10-05-2024 09:20 AM
I push the app button and nothing happens
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‎10-05-2024 09:23 AM
It's has not been working for about a month now
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‎10-05-2024 09:57 AM
Thank you again for these details, Charles. At this time, we are currently experiencing a technical issue that affects certain older Android devices. As a result, impacted Members may be unable to launch or load their mobile app. Our internal teams are working diligently to resolve this issue as quickly as possible, and a fix will be deployed in the next mobile app release. With this, if you are not operating on an Android device, we would like to take a further look into things. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/CharlesC71 in the subject headline.
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