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error message

wil-c
New Contributor

whenever I try to add a family member to the guardian app it gives me an error that says please check your network connection and try again later. 

I have logged in and out. I have also uninstalled and re-installed app. I've powered my phone on and off.

Still get the same error

1 REPLY 1

Advisor_Erin_2
Moderator
Moderator

We’re currently experiencing a technical issue that affects the ability to accept family sharing invites to the OnStar Guardian mobile app. To ensure the best experience possible, the family invite function will be temporarily unavailable. Our team is working diligently to resolve this issue as quickly as possible. In the meantime, we recommend holding off on sending any new invitations. We recommend trying again at a later time. If you have any further questions, please send us an email at socialmedia@gm.com and we ask that you have your subject line as "ATTN: OnStar Community/wil-c".