Wi-Fi Hotspot Settings - Android Mobile App (myChevrolet)

[ljschoepke]

When is the Wi-Fi Hotspot Settings issue for the myChevrolet Android mobile app going to be fixed?

ie.  The "More > Wi-Fi Hotspot" shows "--" for the SSID and ".." for the Password for both my 2024 Equinox and 2023 Trailblazer.  The SSID, Password and On/Off fields cannot be edited either.  It has been this way for months.  I have 2 open Cases for this issue.  One for the Equinox and one for the Trailblazer.

[ljschoepke]

Still waiting for a reply from Technical Support.

[ljschoepke]

Still waiting for a reply from Technical Support.

[Advisor_Kayla]

We do appreciate you reaching back out in regard to your case you have with our internal Technical Team. Our team understands your frustration regarding the ongoing wait time for a resolution to your Wi-Fi concerns and would like to ensure that this is repaired to a level you are satisfied with. When you have a moment, kindly send us an email to socialmedia@gm.com with "ATTN: OnStar Community/Ijschoepke in the subject headline. We would like to take a deeper look into this for you.