Forum Discussion

Nellie_MN's avatar
Nellie_MN
New Contributor
2 months ago

OnStar Module Failure - software recall?

My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed.  I took it into a local dealership in January due to the software recall.  I explained to the service department that I had not been able to use the App to access vehicle info, start it remotely, access wifi, etc... since Nov 29, 2024.  The service tech told me that the new software update should fix the problem. I had read about the telematics problem and called the service department prior to bringing my car in and the mechanic explained he would take a look at it. When the car was ready, I tried to access use the app and it still did not connect.  The tech told me that I likely had to give the software some time to work itself out:). I'm in software and knew this was a load of BS. I asked him to bring the car back into the mechanic and he said I had to make another appointment and come back.  So, my question is, what about the lack of access and I am still paying for wifi and OnStar. Can any credit be given retroactively and cancel or put this on hold until the issue is resolved?  I am paying for something that is not functional....

6 Replies

  • Well, it appears I'm dealing with the same thing many many others are dealing with regarding the OnStar module. It's been almost a month since my module went out and the dealership told me that it'll be about 12 weeks minimum before I can get a replacement for my 2022 Chevy Silverado 1500. When I called OnStar about placing my account on hold, I was told that they can't place an account on hold. I can cancel and sign up again when the new module is installed. The only challenge is that the price for signing up again later may increase and I will not be qualified for the discount that I have from signing up when I purchased the truck new. 

    I cannot believe that GM or OnStar are having such an issue with replacing these defective modules!! It appears that there are thousands of people waiting for a replacement (according to the service department at the dealership). How can this even be acceptable business practice? They should have been manufacturing a bunch of these units in preparation for such a mass problem. Plus, we're these not tested before making it standard technology in several vehicles? Did they know that the units were prone to break down when they started installing them in so many vehicles? I think, given the number of complaints regarding the same malfunction, they should be working overtime to get them replaced and that the vehicle owners shouldn't be responsible for the cost of replacing them!!

    • rveroline1's avatar
      rveroline1
      New Contributor

      Update: 03/28/2025

      I received a call that the module replacement had been received. Having scheduled an appointment and the module replaced, I was charged $700 for this replacement!! I am really upset that this malfunction seems wide-spread and prevalent with many others that have complained about the same issue and yet they still have not taken responsibility regarding this issue! Additionally, the cost of replacing this unit is not cheap and almost not worth the effort to have it replaced except that I could not access my gps or certain other functions tied to this module. 

      While I do not have the time nor the funds to seek a class action lawsuit, I am almost sure given the number of customers that are dealing with the same problem that we would have a chance at recouping the cost of replacement.

      I know one thing is for sure, the next time I buy a vehicle, if it has one of these modules, I will be looking for other options!!

      • ThePete's avatar
        ThePete
        New Contributor

        At least you got yours! Mine has been on order since Jan. 28th, and still no news on when it will be arriving! My OnStar hasn't worked for almost 8 months, and I was paying almost $40/month for absolutely nothing. GM needs to make this right!

  • 2023 suburban. Mine apparently went out this week. I’m scheduled to take it in next week for a battery drain recall. My WiFi suddenly quit working then I noticed my onstar button is not functional. Got on Google and it led me here. Coincidentally my friend has a brand new 2025 Tahoe and hers has stopped working. A year ago I had to replace my battery. Chevrolet said it was a faulty battery but I’m starting to connect the dots to this module. There should definitely be a recall. I’m just over my factory warranty so I guess I’ll be paying for the replacement 

  • We do appreciate these details, Nellie. Our team here would like to apologize for any miscommunications with your service center. If you continue to experience concerns with your OnStar module, we would like to assist to the best of our abilities. So our team may take a further look into things, kindly email socialmedia@gm.com. Be sure to include ATTN: OnStar Community/Nellie_MN in the subject headline. This will allow us to locate your Community post and explore any available assistance avenues. 

"}},"componentScriptGroups({\"componentId\":\"custom.widget.Adobe_Tag_Script\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.Footer\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:OnStar_Support\",\"message:7575\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://community.onstar.com/discussions/onstar_support/onstar-module-failure---software-recall/7575\"}}})":{"__typename":"ComponentRenderResult","html":" "}},"componentScriptGroups({\"componentId\":\"custom.widget.Footer\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1741111913000"}],"message({\"id\":\"message:7751\"})":{"__ref":"ForumReplyMessage:message:7751"},"message({\"id\":\"message:8071\"})":{"__ref":"ForumReplyMessage:message:8071"},"message({\"id\":\"message:8140\"})":{"__ref":"ForumReplyMessage:message:8140"},"message({\"id\":\"message:8127\"})":{"__ref":"ForumReplyMessage:message:8127"},"message({\"id\":\"message:7642\"})":{"__ref":"ForumReplyMessage:message:7642"},"message({\"id\":\"message:7731\"})":{"__ref":"ForumReplyMessage:message:7731"},"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1741111913000"}],"cachedText({\"lastModified\":\"1741111913000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1741111913000"}]},"CachedAsset:pages-1743074957393":{"__typename":"CachedAsset","id":"pages-1743074957393","value":[{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743074957393,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.onstar.com/t5/s/hvjin24938/images/bi00Ny0xS3lMbzY?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.onstar.com/t5/s/hvjin24938/images/bi00Ny0xS3lMbzY?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"Category:category:Connected_Services_Help":{"__typename":"Category","id":"category:Connected_Services_Help","entityType":"CATEGORY","displayId":"Connected_Services_Help","nodeType":"category","depth":1,"title":"OnStar Support","shortTitle":"OnStar Support","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:OnStar_Support":{"__typename":"Forum","id":"board:OnStar_Support","entityType":"FORUM","displayId":"OnStar_Support","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Technical and Service Support","description":"Ask questions and get support for your OnStar services","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.onstar.com/t5/s/hvjin24938/images/bi00Ny0xS3lMbzY?image-coordinates=0%2C0%2C400%2C400\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:Connected_Services_Help"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:hvjin24938"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Connected_Services_Help"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Technical and Service Support","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":20,"name":"New Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:33530":{"__typename":"User","id":"user:33530","uid":33530,"login":"Nellie_MN","deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":3,"kudosGivenCount":5,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-07T13:46:47.014-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:7575":{"__typename":"ForumTopicMessage","uid":7575,"subject":"OnStar Module Failure - software recall?","id":"message:7575","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:33530"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:7575"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7575"},"body":"

My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed.  I took it into a local dealership in January due to the software recall.  I explained to the service department that I had not been able to use the App to access vehicle info, start it remotely, access wifi, etc... since Nov 29, 2024.  The service tech told me that the new software update should fix the problem. I had read about the telematics problem and called the service department prior to bringing my car in and the mechanic explained he would take a look at it. When the car was ready, I tried to access use the app and it still did not connect.  The tech told me that I likely had to give the software some time to work itself out:). I'm in software and knew this was a load of BS. I asked him to bring the car back into the mechanic and he said I had to make another appointment and come back.  So, my question is, what about the lack of access and I am still paying for wifi and OnStar. Can any credit be given retroactively and cancel or put this on hold until the issue is resolved?  I am paying for something that is not functional....

","body@stringLength":"1155","rawBody":"

My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed.  I took it into a local dealership in January due to the software recall.  I explained to the service department that I had not been able to use the App to access vehicle info, start it remotely, access wifi, etc... since Nov 29, 2024.  The service tech told me that the new software update should fix the problem. I had read about the telematics problem and called the service department prior to bringing my car in and the mechanic explained he would take a look at it. When the car was ready, I tried to access use the app and it still did not connect.  The tech told me that I likely had to give the software some time to work itself out:). I'm in software and knew this was a load of BS. I asked him to bring the car back into the mechanic and he said I had to make another appointment and come back.  So, my question is, what about the lack of access and I am still paying for wifi and OnStar. Can any credit be given retroactively and cancel or put this on hold until the issue is resolved?  I am paying for something that is not functional....

","kudosSumWeight":2,"postTime":"2025-03-07T14:10:58.276-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7575_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":288},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed.  I took it into a local dealership in January due to the software recall.  I explained to the service department that I ha...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxOTowLDQ0OjF8MQ","node":{"__ref":"ForumReplyMessage:message:7751"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxOTowLDQ0OjF8Mg","node":{"__ref":"ForumReplyMessage:message:8127"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxOTowLDQ0OjF8Mw","node":{"__ref":"ForumReplyMessage:message:7642"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:7575":{"__typename":"Conversation","id":"conversation:7575","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7575"},"lastPostingActivityTime":"2025-04-06T12:59:42.020-07:00","lastPostTime":"2025-04-06T12:59:42.020-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:7575":{"__typename":"ModerationData","id":"moderation_data:7575","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7575_1":{"__typename":"Revision","id":"revision:7575_1","lastEditTime":"2025-03-07T14:10:58.276-08:00"},"CachedAsset:theme:customTheme1-1743074956964":{"__typename":"CachedAsset","id":"theme:customTheme1-1743074956964","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"gm-onstar-favicon-1723785504927.png","imageLastModified":"1723785510875","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"gm-onstar-logo-1723785445140.png","imageLastModified":"1723785457759","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"20px","paddingXLg":"30px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-body-bg)","primaryTextHoverColor":"var(--lia-bs-body-bg)","primaryTextActiveColor":"var(--lia-bs-body-bg)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-body-color)","secondaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","secondaryBgColor":"#58F5FF","secondaryBgHoverColor":"hsl(183.60000000000002, 100%, 64.6%)","secondaryBgActiveColor":"hsl(183.60000000000002, 100%, 61.9%)","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"rgba(0, 180, 255, 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid rgba(0, 180, 255, 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"LIGHT","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#002EFF","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#002EFF","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#002EFF","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#002EFF","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#002EFF","secondary":"#333333","bodyText":"#222222","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#002EFF","#062845","#58F5FF","#00B4FF","#F4F4F4","#F2A900","#003E7E","#222222","#00808E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"GM-Circular-Web","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"45px","h2FontSize":"40px","h3FontSize":"32px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"13px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":null,"size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"20px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"GM-Circular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"CircularXX Black","styles":[{"style":"NORMAL","weight":"900","__typename":"FontStyleData"}],"assetNames":["CircularXXBlack-normal-900.ttf"],"__typename":"CustomFont"},{"source":"SERVER","name":"GM-Circular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["GM-Circular-normal-400.woff2","GM-Circular-normal-700.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"GM-Circular-Web","styles":[{"style":"NORMAL","weight":"600","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["GM-Circular-Web-normal-600.woff2","GM-Circular-Web-normal-500.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1741111913000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:gmonstar.prod:pages/forums/ForumMessagePage:board:OnStar_Support-1743074954990":{"__typename":"CachedAsset","id":"quilt:gmonstar.prod:pages/forums/ForumMessagePage:board:OnStar_Support-1743074954990","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"removeComponents":["community.widget.bannerWidget"],"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"items":[{"layout":"MAIN_SIDE","id":"message-list","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","props":{"viewVariant":{"type":"inline","props":{"useUnreadCount":false,"useViewCount":false,"renderPostTimeBeforeAuthor":true,"useSearchSnippet":false,"useAuthorLogin":true,"clampBodyLines":3,"useAvatar":true,"useBoardIcon":false,"useAuthorRank":false,"useKudosCount":false,"useMedia":false,"usePreviewMedia":false,"useTags":false,"useNode":false,"useNodeLink":true,"useTextBody":true,"truncateBodyLength":-1,"useBody":false,"useRepliesCount":false,"useSolvedBadge":true,"useTimeToRead":false,"timeStampType":"conversation.lastPostingActivityTime","useMessageTimeLink":true,"clampSubjectLines":1,"useSpoilerFreeBody":true,"useNodeHoverCard":true,"avatarSize":"40","boardIconSize":"24","subjectAs":"h6"}},"pagerVariant":{"type":"loadMore"},"panelType":"divider","pageSize":5,"useTitle":true,"sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}},"hideIfEmpty":true,"style":"compact","showTabs":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"},"__typename":"MainSideQuiltSection"}],"__typename":"QuiltContainer"},"__typename":"Quilt"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1741111913000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1741111913000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:gmonstar.prod:Common:1743074868599":{"__typename":"CachedAsset","id":"quiltWrapper:gmonstar.prod:Common:1743074868599","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"className":"QuiltComponent_lia-component-edit-mode__0nCcm","links":{"sideLinks":[{"children":[],"linkType":"EXTERNAL","id":"external","url":"https://www.onstar.com/","target":"BLANK"}],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"introduce_yourself","params":{"boardId":"Introduce_Yourself","categoryId":"Getting_Started"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"community_tips_blog","params":{"boardId":"Community_Tips_Blog","categoryId":"Getting_Started"},"routeName":"BlogBoardPage"}],"linkType":"INTERNAL","id":"getting_started","params":{"categoryId":"Getting_Started"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"on-star_support","params":{"boardId":"OnStar_Support","categoryId":"Connected_Services_Help"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"safety-and-prep","params":{"boardId":"safety-and-prep","categoryId":"Connected_Services_Help"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"super_cruise","params":{"boardId":"Super_Cruise","categoryId":"Connected_Services_Help"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"connected_services_help","params":{"categoryId":"Connected_Services_Help"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"plans_qand-a","params":{"boardId":"Plans_QandA","categoryId":"Plans_and_Pricing"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"plans_and_pricing","params":{"boardId":"Plans_QandA","categoryId":"Plans_and_Pricing"},"routeName":"ForumBoardPage"},{"children":[{"linkType":"INTERNAL","id":"guardian_qand-a","params":{"boardId":"Guardian_QandA","categoryId":"Onstar_Guardian"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"my-brand_app_support","params":{"boardId":"MyBrand_App_Support","categoryId":"Onstar_Guardian"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"onstar_guardian","params":{"categoryId":"Onstar_Guardian"},"routeName":"CategoryPage"}]},"style":{"boxShadow":"0","linkFontWeight":"700","controllerHighlightColor":"var(--lia-bs-primary)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"72px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"8px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"NORMAL","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"8px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"assetName":"community-widget-bannerWidget-1725949407035.png","backgroundSize":"COVER","lastModified":"1725949419000","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-bg)"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"#F4F4F4","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"linkTextColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Adobe_Tag_Script","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"cAdobeUrl":"https://assets.adobedtm.com/ea8c57fea068/4ffb74485b3d/launch-3fa9fc2b8dd7.min.js","useBackground":false,"title":"","lazyLoad":false,"widgetChooser":"custom.widget.Adobe_Tag_Script"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-primary)","items":[{"id":"custom.widget.Footer","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1741111913000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Adobe_Tag_Script-en-1743713465796":{"__typename":"CachedAsset","id":"component:custom.widget.Adobe_Tag_Script-en-1743713465796","value":{"component":{"id":"custom.widget.Adobe_Tag_Script","template":{"id":"Adobe_Tag_Script","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"A component of components","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"adobeUrl","dataType":"STRING","list":false,"defaultValue":"","label":"Tag Manager URL","description":"Fully-qualified URL to the tag manager .JS file","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Adobe_Tag_Script","form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cAdobeUrl","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Tag Manager URL","description":"Fully-qualified URL to the tag manager .JS file","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cAdobeUrl","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_Adobe_Tag_Script_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"A component of components","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"adobeUrl","dataType":"STRING","list":false,"defaultValue":"","label":"Tag Manager URL","description":"Fully-qualified URL to the tag manager .JS file","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cAdobeUrl","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Tag Manager URL","description":"Fully-qualified URL to the tag manager .JS file","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cAdobeUrl","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_Adobe_Tag_Script_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"__typename":"Component","localOverride":false},"globalCss":null,"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cAdobeUrl","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Tag Manager URL","description":"Fully-qualified URL to the tag manager .JS file","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cAdobeUrl","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_Adobe_Tag_Script_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"}},"localOverride":false},"CachedAsset:component:custom.widget.Footer-en-1743713465796":{"__typename":"CachedAsset","id":"component:custom.widget.Footer-en-1743713465796","value":{"component":{"id":"custom.widget.Footer","template":{"id":"Footer","markupLanguage":"HANDLEBARS","style":".footer-sec {\n background: var(--lia-bs-primary);\n}\n.gm-employee-login {\n width: 100%;\n background-color: #ffffff;\n border-top: 1px solid #dcdcdc;\n\n .scroll-to-link {\n border: none;\n background: none;\n font-size: 12px;\n font-weight: 300;\n color: var(--lia-bs-primary);\n display: flex;\n align-items: center;\n font-family: var(--lia-bs-headings-font-family);\n font-weight: var(--lia-bs-headings-font-weight);\n }\n\n .gm-employee-login-container {\n width: 100%;\n max-width: 1200px;\n position: relative;\n margin: 0 auto;\n padding: 20px;\n display: flex;\n flex-wrap: wrap;\n justify-content: space-between;\n align-items: center;\n gap: 20px;\n\n .login-link {\n color: var(--lia-bs-primary);\n font-size: 14px;\n text-decoration: none;\n\n &:hover {\n text-decoration: underline;\n }\n }\n }\n}\n\n.footer-section {\n width: 100%;\n max-width: 100%;\n margin: 0 auto;\n position: relative;\n a:focus {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n\n .page-footer-site-nav {\n display: flex;\n flex-direction: column;\n gap: 40px;\n padding: 25px;\n\n @media (min-width: 768px) {\n padding: 25px 36px;\n }\n @media (max-width: 768px) {\n padding: 25px 10px;\n }\n\n ul.gm-footer-menu {\n list-style-type: none;\n padding: 0;\n margin: 0;\n text-align: center;\n\n li {\n display: inline-block;\n\n .gm-footer-menu-link {\n padding: 15px 8px;\n font-size: var(--lia-bs-font-size-base);\n display: inline-block;\n text-align: center;\n letter-spacing: 1px;\n color: #fff;\n text-decoration: none;\n\n &:hover {\n text-decoration: underline;\n }\n }\n }\n }\n }\n\n .page-footer-buttons {\n .gm-footer-buttons {\n display: flex;\n flex-wrap: wrap;\n padding-left: min(2rem, 7.5rem);\n padding-right: min(2rem, 7.5rem);\n justify-content: center;\n gap: 20px;\n list-style-type: none;\n\n .support-button {\n font-size: var(--lia-bs-font-size-base);\n font-weight: normal;\n line-height: normal;\n min-width: 0 !important;\n padding: 17px 30px;\n text-transform: none;\n white-space: normal;\n border-radius: 999px;\n display: inline-block;\n border: 1px solid #ffffff;\n color: #ffffff;\n background-color: var(--lia-bs-primary);\n text-align: center;\n width: min(100%, 290px);\n &:hover {\n background-color: var(--lia-bs-body-color);\n border-color: #afaeb0;\n }\n }\n }\n }\n\n .gm-connect-service-header {\n display: flex;\n flex-direction: column;\n\n .service-text {\n font-size: 14px;\n font-weight: normal;\n line-height: normal;\n color: #fff;\n text-align: center;\n margin: 0 auto;\n text-transform: uppercase;\n &:focus-visible {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: 3px;\n }\n }\n }\n\n .gm-connected-service-list {\n width: calc(100%);\n display: flex;\n justify-content: center;\n margin: 0 auto;\n gap: 20px;\n padding: 20px 10px;\n flex-wrap: wrap;\n align-items: center;\n\n .gm-connected-service {\n width: 100%;\n height: auto;\n max-width: 130px;\n\n @media (max-width: 768px) {\n max-width: 160px;\n }\n @media (max-width: 580px) {\n max-width: 120px;\n }\n\n @media (min-width: 2000px) {\n max-width: 220px;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: auto;\n }\n }\n }\n\n .gm-offerings-service-list {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n align-items: center;\n padding: 20px 10px 32px;\n gap: 40px;\n width: calc(100%);\n margin: 0 auto;\n\n .gm-offerings-service {\n max-height: 48px;\n width: auto;\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .gm-guardian-service-list {\n display: flex;\n justify-content: center;\n gap: 60px;\n\n @media (max-width: 768px) {\n gap: 20px;\n }\n\n width: calc(100%);\n margin: 0 auto;\n align-items: stretch;\n padding: 20px 10px;\n\n .gm-guardian-service {\n height: auto;\n width: 162px;\n\n @media (min-width: 2000px) {\n width: 220px;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .footer-divider {\n border: none;\n border-top: 1px solid #ffffff;\n width: 100%;\n border-bottom: 0;\n margin: 12px auto;\n }\n\n .gm-footer-social-media-list {\n list-style-type: none;\n display: flex;\n padding: 20px 10px;\n flex-wrap: wrap;\n margin: 0;\n align-items: center;\n justify-content: center;\n gap: 1rem;\n\n @media (min-width: 768px) {\n gap: 3.5rem;\n }\n\n & .gm-social-media-link {\n width: 40px;\n height: 40px;\n\n @media (min-width: 768px) {\n width: 34px;\n height: 34px;\n }\n\n @media (min-width: 2000px) {\n width: 50px;\n height: 50px;\n }\n\n background: #ffffff;\n position: relative;\n display: flex;\n border-radius: 50%;\n padding: 3px;\n justify-content: center;\n align-items: center;\n\n & img,\n svg {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .gm-footer-siteinfo {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: 20px 10px;\n gap: 32px;\n\n & .gm-footer-siteinfo-list {\n list-style-type: none;\n margin: 0;\n padding: 0;\n display: flex;\n gap: 20px;\n\n @media (max-width: 768px) {\n gap: 10px;\n }\n\n flex-wrap: wrap;\n position: relative;\n text-align: center;\n justify-content: center;\n align-items: center;\n\n & .gm-footer-siteinfo-link {\n font-size: 18px;\n\n @media (max-width: 768px) {\n font-size: 16px;\n }\n\n font-weight: 700;\n line-height: normal;\n color: #fff;\n text-decoration: underline;\n\n &:hover {\n color: #afaeb0;\n }\n }\n li {\n &::before {\n content: '|';\n left: -10px;\n color: #fff;\n width: 0;\n height: 16px;\n position: relative;\n font-weight: 100;\n }\n }\n\n li:first-child::before {\n display: none;\n }\n }\n }\n\n .gm-ccpa-container {\n width: 100%;\n\n @media screen and (min-width: 1200px) {\n width: calc(100% - 60%);\n }\n\n margin: 0 auto;\n\n a {\n display: flex;\n align-items: center;\n justify-content: center;\n\n @media (max-width: 768px) {\n justify-content: start;\n }\n\n @media screen and (min-width: 1200px) {\n justify-content: start;\n }\n\n gap: 6px;\n color: #ffffff;\n text-transform: uppercase;\n font-size: 14px;\n font-weight: 300;\n border: 1px solid #ffffff;\n padding: 7px 30px;\n text-decoration: none;\n\n & img {\n width: 48px;\n }\n }\n }\n\n .gm-footer-menu-nav-btn {\n display: flex;\n flex-direction: column;\n & .gm-page-footer-navigation-btn {\n display: flex;\n flex-direction: column;\n gap: 24px;\n }\n }\n}\n@media (max-width: 768px) {\n .gm-footer-siteinfo-list li:before {\n left: -5px !important;\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"Community Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Community Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Footer_footer-sec_q38hn_1 {\n background: var(--lia-bs-primary);\n}\n.custom_widget_Footer_gm-employee-login_q38hn_4 {\n width: 100%;\n background-color: #ffffff;\n border-top: 1px solid #dcdcdc;\n\n .custom_widget_Footer_scroll-to-link_q38hn_9 {\n border: none;\n background: none;\n font-size: 0.75rem;\n font-weight: 300;\n color: var(--lia-bs-primary);\n display: flex;\n align-items: center;\n font-family: var(--lia-bs-headings-font-family);\n font-weight: var(--lia-bs-headings-font-weight);\n }\n\n .custom_widget_Footer_gm-employee-login-container_q38hn_21 {\n width: 100%;\n max-width: 75rem;\n position: relative;\n margin: 0 auto;\n padding: 1.25rem;\n display: flex;\n flex-wrap: wrap;\n justify-content: space-between;\n align-items: center;\n gap: 1.25rem;\n\n .custom_widget_Footer_login-link_q38hn_33 {\n color: var(--lia-bs-primary);\n font-size: 0.875rem;\n text-decoration: none;\n\n &:hover {\n text-decoration: underline;\n }\n }\n }\n}\n.custom_widget_Footer_footer-section_q38hn_45 {\n width: 100%;\n max-width: 100%;\n margin: 0 auto;\n position: relative;\n a:focus {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n\n .custom_widget_Footer_page-footer-site-nav_q38hn_55 {\n display: flex;\n flex-direction: column;\n gap: 2.5rem;\n padding: 1.5625rem;\n\n @media (min-width: 768px) {\n padding: 1.5625rem 2.25rem;\n }\n @media (max-width: 768px) {\n padding: 1.5625rem 0.625rem;\n }\n\n ul.custom_widget_Footer_gm-footer-menu_q38hn_68 {\n list-style-type: none;\n padding: 0;\n margin: 0;\n text-align: center;\n\n li {\n display: inline-block;\n\n .custom_widget_Footer_gm-footer-menu-link_q38hn_77 {\n padding: 0.9375rem 0.5rem;\n font-size: var(--lia-bs-font-size-base);\n display: inline-block;\n text-align: center;\n letter-spacing: 0.0625rem;\n color: #fff;\n text-decoration: none;\n\n &:hover {\n text-decoration: underline;\n }\n }\n }\n }\n }\n\n .custom_widget_Footer_page-footer-buttons_q38hn_94 {\n .custom_widget_Footer_gm-footer-buttons_q38hn_95 {\n display: flex;\n flex-wrap: wrap;\n padding-left: min(2rem, 7.5rem);\n padding-right: min(2rem, 7.5rem);\n justify-content: center;\n gap: 1.25rem;\n list-style-type: none;\n\n .custom_widget_Footer_support-button_q38hn_104 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: normal;\n line-height: normal;\n min-width: 0 !important;\n padding: 1.0625rem 1.875rem;\n text-transform: none;\n white-space: normal;\n border-radius: 62.4375rem;\n display: inline-block;\n border: 1px solid #ffffff;\n color: #ffffff;\n background-color: var(--lia-bs-primary);\n text-align: center;\n width: min(100%, 18.125rem);\n &:hover {\n background-color: var(--lia-bs-body-color);\n border-color: #afaeb0;\n }\n }\n }\n }\n\n .custom_widget_Footer_gm-connect-service-header_q38hn_127 {\n display: flex;\n flex-direction: column;\n\n .custom_widget_Footer_service-text_q38hn_131 {\n font-size: 0.875rem;\n font-weight: normal;\n line-height: normal;\n color: #fff;\n text-align: center;\n margin: 0 auto;\n text-transform: uppercase;\n &:focus-visible {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: 3px;\n }\n }\n }\n\n .custom_widget_Footer_gm-connected-service-list_q38hn_146 {\n width: calc(100%);\n display: flex;\n justify-content: center;\n margin: 0 auto;\n gap: 1.25rem;\n padding: 1.25rem 0.625rem;\n flex-wrap: wrap;\n align-items: center;\n\n .custom_widget_Footer_gm-connected-service_q38hn_146 {\n width: 100%;\n height: auto;\n max-width: 8.125rem;\n\n @media (max-width: 768px) {\n max-width: 10rem;\n }\n @media (max-width: 580px) {\n max-width: 7.5rem;\n }\n\n @media (min-width: 2000px) {\n max-width: 13.75rem;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: auto;\n }\n }\n }\n\n .custom_widget_Footer_gm-offerings-service-list_q38hn_181 {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n align-items: center;\n padding: 1.25rem 0.625rem 2rem;\n gap: 2.5rem;\n width: calc(100%);\n margin: 0 auto;\n\n .custom_widget_Footer_gm-offerings-service_q38hn_181 {\n max-height: 3rem;\n width: auto;\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .custom_widget_Footer_gm-guardian-service-list_q38hn_203 {\n display: flex;\n justify-content: center;\n gap: 3.75rem;\n\n @media (max-width: 768px) {\n gap: 1.25rem;\n }\n\n width: calc(100%);\n margin: 0 auto;\n align-items: stretch;\n padding: 1.25rem 0.625rem;\n\n .custom_widget_Footer_gm-guardian-service_q38hn_203 {\n height: auto;\n width: 10.125rem;\n\n @media (min-width: 2000px) {\n width: 13.75rem;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .custom_widget_Footer_footer-divider_q38hn_234 {\n border: none;\n border-top: 1px solid #ffffff;\n width: 100%;\n border-bottom: 0;\n margin: 0.75rem auto;\n }\n\n .custom_widget_Footer_gm-footer-social-media-list_q38hn_242 {\n list-style-type: none;\n display: flex;\n padding: 1.25rem 0.625rem;\n flex-wrap: wrap;\n margin: 0;\n align-items: center;\n justify-content: center;\n gap: 1rem;\n\n @media (min-width: 768px) {\n gap: 3.5rem;\n }\n\n & .custom_widget_Footer_gm-social-media-link_q38hn_256 {\n width: 2.5rem;\n height: 2.5rem;\n\n @media (min-width: 768px) {\n width: 2.125rem;\n height: 2.125rem;\n }\n\n @media (min-width: 2000px) {\n width: 3.125rem;\n height: 3.125rem;\n }\n\n background: #ffffff;\n position: relative;\n display: flex;\n border-radius: 50%;\n padding: 0.1875rem;\n justify-content: center;\n align-items: center;\n\n & img,\n svg {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .custom_widget_Footer_gm-footer-siteinfo_q38hn_286 {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: 1.25rem 0.625rem;\n gap: 2rem;\n\n & .custom_widget_Footer_gm-footer-siteinfo-list_q38hn_294 {\n list-style-type: none;\n margin: 0;\n padding: 0;\n display: flex;\n gap: 1.25rem;\n\n @media (max-width: 768px) {\n gap: 0.625rem;\n }\n\n flex-wrap: wrap;\n position: relative;\n text-align: center;\n justify-content: center;\n align-items: center;\n\n & .custom_widget_Footer_gm-footer-siteinfo-link_q38hn_311 {\n font-size: 1.125rem;\n\n @media (max-width: 768px) {\n font-size: 1rem;\n }\n\n font-weight: 700;\n line-height: normal;\n color: #fff;\n text-decoration: underline;\n\n &:hover {\n color: #afaeb0;\n }\n }\n li {\n &::before {\n content: '|';\n left: -0.625rem;\n color: #fff;\n width: 0;\n height: 1rem;\n position: relative;\n font-weight: 100;\n }\n }\n\n li:first-child::before {\n display: none;\n }\n }\n }\n\n .custom_widget_Footer_gm-ccpa-container_q38hn_345 {\n width: 100%;\n\n @media screen and (min-width: 1200px) {\n width: calc(100% - 60%);\n }\n\n margin: 0 auto;\n\n a {\n display: flex;\n align-items: center;\n justify-content: center;\n\n @media (max-width: 768px) {\n justify-content: start;\n }\n\n @media screen and (min-width: 1200px) {\n justify-content: start;\n }\n\n gap: 0.375rem;\n color: #ffffff;\n text-transform: uppercase;\n font-size: 0.875rem;\n font-weight: 300;\n border: 1px solid #ffffff;\n padding: 0.4375rem 1.875rem;\n text-decoration: none;\n\n & img {\n width: 3rem;\n }\n }\n }\n\n .custom_widget_Footer_gm-footer-menu-nav-btn_q38hn_382 {\n display: flex;\n flex-direction: column;\n & .custom_widget_Footer_gm-page-footer-navigation-btn_q38hn_385 {\n display: flex;\n flex-direction: column;\n gap: 1.5rem;\n }\n }\n}\n@media (max-width: 768px) {\n .custom_widget_Footer_gm-footer-siteinfo-list_q38hn_294 li:before {\n left: -0.3125rem !important;\n }\n}\n","tokens":{"footer-sec":"custom_widget_Footer_footer-sec_q38hn_1","gm-employee-login":"custom_widget_Footer_gm-employee-login_q38hn_4","scroll-to-link":"custom_widget_Footer_scroll-to-link_q38hn_9","gm-employee-login-container":"custom_widget_Footer_gm-employee-login-container_q38hn_21","login-link":"custom_widget_Footer_login-link_q38hn_33","footer-section":"custom_widget_Footer_footer-section_q38hn_45","page-footer-site-nav":"custom_widget_Footer_page-footer-site-nav_q38hn_55","gm-footer-menu":"custom_widget_Footer_gm-footer-menu_q38hn_68","gm-footer-menu-link":"custom_widget_Footer_gm-footer-menu-link_q38hn_77","page-footer-buttons":"custom_widget_Footer_page-footer-buttons_q38hn_94","gm-footer-buttons":"custom_widget_Footer_gm-footer-buttons_q38hn_95","support-button":"custom_widget_Footer_support-button_q38hn_104","gm-connect-service-header":"custom_widget_Footer_gm-connect-service-header_q38hn_127","service-text":"custom_widget_Footer_service-text_q38hn_131","gm-connected-service-list":"custom_widget_Footer_gm-connected-service-list_q38hn_146","gm-connected-service":"custom_widget_Footer_gm-connected-service_q38hn_146","gm-offerings-service-list":"custom_widget_Footer_gm-offerings-service-list_q38hn_181","gm-offerings-service":"custom_widget_Footer_gm-offerings-service_q38hn_181","gm-guardian-service-list":"custom_widget_Footer_gm-guardian-service-list_q38hn_203","gm-guardian-service":"custom_widget_Footer_gm-guardian-service_q38hn_203","footer-divider":"custom_widget_Footer_footer-divider_q38hn_234","gm-footer-social-media-list":"custom_widget_Footer_gm-footer-social-media-list_q38hn_242","gm-social-media-link":"custom_widget_Footer_gm-social-media-link_q38hn_256","gm-footer-siteinfo":"custom_widget_Footer_gm-footer-siteinfo_q38hn_286","gm-footer-siteinfo-list":"custom_widget_Footer_gm-footer-siteinfo-list_q38hn_294","gm-footer-siteinfo-link":"custom_widget_Footer_gm-footer-siteinfo-link_q38hn_311","gm-ccpa-container":"custom_widget_Footer_gm-ccpa-container_q38hn_345","gm-footer-menu-nav-btn":"custom_widget_Footer_gm-footer-menu-nav-btn_q38hn_382","gm-page-footer-navigation-btn":"custom_widget_Footer_gm-page-footer-navigation-btn_q38hn_385"}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1741111913000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1741111913000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1741111913000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1741111913000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1726039793188":"Forum Posts","title@instance:hQqfJO":"Forum Posts","title@instance:1725605949479":"New Topics from OnStar Subscribers","title@instance:QHghln":"Forum Posts","title@instance:PdxAIa":"Forum Posts","title@instance:IxBjKx":"Forum Posts","title@instance:QfvAgK":"Forum Posts","title@instance:CwnLRb":"Forum Posts","title@instance:1727177499451":"OnStar Support Topics from OnStar Subscribers"},"localOverride":false},"Forum:board:safety-and-prep":{"__typename":"Forum","id":"board:safety-and-prep","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Getting_Started":{"__typename":"Category","id":"category:Getting_Started","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:Super_Cruise":{"__typename":"Forum","id":"board:Super_Cruise","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:Community_Tips_Blog":{"__typename":"Blog","id":"board:Community_Tips_Blog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:MyBrand_App_Support":{"__typename":"Forum","id":"board:MyBrand_App_Support","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"MyBrand_App_Support","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Vehicle Mobile App Support","shortTitle":"Vehicle Mobile App Support","parent":{"__ref":"Category:category:Onstar_Guardian"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.onstar.com/t5/s/hvjin24938/images/bi00OS1LMVhya2g?image-coordinates=0%2C0%2C400%2C400\"}"},"description":"Find FAQ's and support for MyBrand app","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/"},"Forum:board:Plans_QandA":{"__typename":"Forum","id":"board:Plans_QandA","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:Guardian_QandA":{"__typename":"Forum","id":"board:Guardian_QandA","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Onstar_Guardian":{"__typename":"Category","id":"category:Onstar_Guardian","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"Onstar_Guardian","nodeType":"category","depth":1,"title":"Mobile App Support","shortTitle":"Mobile App Support"},"Conversation:conversation:7571":{"__typename":"Conversation","id":"conversation:7571","topic":{"__typename":"ForumTopicMessage","uid":7571},"lastPostingActivityTime":"2025-04-10T12:15:24.173-07:00","solved":false},"ForumTopicMessage:message:7571":{"__typename":"ForumTopicMessage","subject":"2022 Telematics Control Module ETA","conversation":{"__ref":"Conversation:conversation:7571"},"id":"message:7571","revisionNum":1,"uid":7571,"depth":0,"board":{"__ref":"Forum:board:OnStar_Support"},"author":{"__typename":"User","uid":33443,"login":"Mwright124","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null}},"metrics":{"__typename":"MessageMetrics","views":93},"postTime":"2025-03-07T05:30:38.425-08:00","lastPublishTime":"2025-03-07T05:30:38.425-08:00","readOnly":false},"Conversation:conversation:8147":{"__typename":"Conversation","id":"conversation:8147","topic":{"__typename":"ForumTopicMessage","uid":8147},"lastPostingActivityTime":"2025-04-10T06:12:04.406-07:00","solved":false},"ForumTopicMessage:message:8147":{"__typename":"ForumTopicMessage","subject":"Onstar not working 2025 Cadillac Escalade Sport Platinum (Super Cruise)","conversation":{"__ref":"Conversation:conversation:8147"},"id":"message:8147","revisionNum":1,"uid":8147,"depth":0,"board":{"__ref":"Forum:board:OnStar_Support"},"author":{"__typename":"User","uid":37295,"login":"Terrell0151","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null}},"metrics":{"__typename":"MessageMetrics","views":36},"postTime":"2025-04-07T12:28:12.750-07:00","lastPublishTime":"2025-04-07T12:28:12.750-07:00","readOnly":false},"Conversation:conversation:7356":{"__typename":"Conversation","id":"conversation:7356","topic":{"__typename":"ForumTopicMessage","uid":7356},"lastPostingActivityTime":"2025-04-09T17:51:43.087-07:00","solved":false},"ForumTopicMessage:message:7356":{"__typename":"ForumTopicMessage","subject":"Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE","conversation":{"__ref":"Conversation:conversation:7356"},"id":"message:7356","revisionNum":1,"uid":7356,"depth":0,"board":{"__ref":"Forum:board:OnStar_Support"},"author":{"__typename":"User","uid":32561,"login":"jamiekmiller618","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null}},"metrics":{"__typename":"MessageMetrics","views":366},"postTime":"2025-02-27T07:36:00.214-08:00","lastPublishTime":"2025-02-27T07:36:00.214-08:00","readOnly":false},"Conversation:conversation:3288":{"__typename":"Conversation","id":"conversation:3288","topic":{"__typename":"ForumTopicMessage","uid":3288},"lastPostingActivityTime":"2025-04-09T15:23:03.763-07:00","solved":false},"ForumTopicMessage:message:3288":{"__typename":"ForumTopicMessage","subject":"Onstar Module Needs Replaced","conversation":{"__ref":"Conversation:conversation:3288"},"id":"message:3288","revisionNum":1,"uid":3288,"depth":0,"board":{"__ref":"Forum:board:OnStar_Support"},"author":{"__typename":"User","uid":25919,"login":"purduecarter","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null}},"metrics":{"__typename":"MessageMetrics","views":7203},"postTime":"2024-11-07T07:08:56.939-08:00","lastPublishTime":"2024-11-07T07:08:56.939-08:00","readOnly":false},"Conversation:conversation:5615":{"__typename":"Conversation","id":"conversation:5615","topic":{"__typename":"ForumTopicMessage","uid":5615},"lastPostingActivityTime":"2025-04-09T12:51:24.803-07:00","solved":false},"ForumTopicMessage:message:5615":{"__typename":"ForumTopicMessage","subject":"2023 Tahoe Z71 Telematic Module out","conversation":{"__ref":"Conversation:conversation:5615"},"id":"message:5615","revisionNum":1,"uid":5615,"depth":0,"board":{"__ref":"Forum:board:OnStar_Support"},"author":{"__typename":"User","uid":30333,"login":"CherieT","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null}},"metrics":{"__typename":"MessageMetrics","views":627},"postTime":"2025-02-03T13:30:34.080-08:00","lastPublishTime":"2025-02-03T13:30:34.080-08:00","readOnly":false},"User:user:28835":{"__typename":"User","id":"user:28835","uid":28835,"login":"montesvega25","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-01-19T19:29:01.167-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:hvjin24938/user:28835"},"ForumTopicMessage:message:4067":{"__typename":"ForumTopicMessage","uid":4067,"subject":"Onstar Module Unserviceable RECALL!!!","id":"message:4067","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:28835"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:4067"},"moderationData":{"__ref":"ModerationData:moderation_data:4067"},"postTime":"2025-01-19T19:39:47.114-08:00","lastPublishTime":"2025-01-19T19:39:47.114-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":551},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:4067"},"Conversation:conversation:4067":{"__typename":"Conversation","id":"conversation:4067","solved":false,"topic":{"__ref":"ForumTopicMessage:message:4067"},"lastPostingActivityTime":"2025-01-20T04:23:41.188-08:00","lastPostTime":"2025-01-20T04:23:41.188-08:00"},"ModerationData:moderation_data:4067":{"__typename":"ModerationData","id":"moderation_data:4067","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:4067":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:4067","relatedMessage":{"__ref":"ForumTopicMessage:message:4067"}},"User:user:26276":{"__typename":"User","id":"user:26276","uid":26276,"login":"Undecided","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-11-16T11:10:36.508-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:hvjin24938/user:26276"},"ForumTopicMessage:message:3357":{"__typename":"ForumTopicMessage","uid":3357,"subject":"Software updates info","id":"message:3357","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:26276"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:3357"},"moderationData":{"__ref":"ModerationData:moderation_data:3357"},"postTime":"2024-11-16T11:14:44.297-08:00","lastPublishTime":"2024-11-16T11:14:44.297-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":767},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:3357"},"Conversation:conversation:3357":{"__typename":"Conversation","id":"conversation:3357","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3357"},"lastPostingActivityTime":"2024-11-17T11:22:26.455-08:00","lastPostTime":"2024-11-17T11:22:26.455-08:00"},"ModerationData:moderation_data:3357":{"__typename":"ModerationData","id":"moderation_data:3357","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:3357":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:3357","relatedMessage":{"__ref":"ForumTopicMessage:message:3357"}},"User:user:32840":{"__typename":"User","id":"user:32840","uid":32840,"login":"lkjones","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-01T19:45:47.537-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"messagesCount":1,"kudosGivenCount":1,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:hvjin24938/user:32840"},"ForumTopicMessage:message:7410":{"__typename":"ForumTopicMessage","uid":7410,"subject":"Recall/Class Action on Onstar Module ??","id":"message:7410","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:32840"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:7410"},"moderationData":{"__ref":"ModerationData:moderation_data:7410"},"postTime":"2025-03-01T19:52:51.470-08:00","lastPublishTime":"2025-03-01T19:52:51.470-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":237},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7410"},"Conversation:conversation:7410":{"__typename":"Conversation","id":"conversation:7410","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7410"},"lastPostingActivityTime":"2025-03-12T18:25:07.668-07:00","lastPostTime":"2025-03-12T18:25:07.668-07:00"},"ModerationData:moderation_data:7410":{"__typename":"ModerationData","id":"moderation_data:7410","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:7410":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:7410","relatedMessage":{"__ref":"ForumTopicMessage:message:7410"}},"User:user:16285":{"__typename":"User","id":"user:16285","uid":16285,"login":"bobbybeats","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-17T15:00:13.583-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":4,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:hvjin24938/user:16285"},"AssociatedImage:{\"url\":\"https://community.onstar.com/t5/s/hvjin24938/images/bi00OS1LMVhya2g?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.onstar.com/t5/s/hvjin24938/images/bi00OS1LMVhya2g?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"ForumTopicMessage:message:1529":{"__typename":"ForumTopicMessage","uid":1529,"subject":"My Chevrolet App - Software Consent","id":"message:1529","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:16285"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:1529"},"moderationData":{"__ref":"ModerationData:moderation_data:1529"},"postTime":"2023-10-17T15:04:58.094-07:00","lastPublishTime":"2023-10-17T15:04:58.094-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":7119},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:1529"},"Conversation:conversation:1529":{"__typename":"Conversation","id":"conversation:1529","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1529"},"lastPostingActivityTime":"2024-12-30T13:31:37.448-08:00","lastPostTime":"2024-12-30T13:31:37.448-08:00"},"ModerationData:moderation_data:1529":{"__typename":"ModerationData","id":"moderation_data:1529","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1529":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1529","relatedMessage":{"__ref":"ForumTopicMessage:message:1529"}},"User:user:34443":{"__typename":"User","id":"user:34443","uid":34443,"login":"DrewClark5","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-14T08:08:51.827-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:hvjin24938/user:34443"},"ForumTopicMessage:message:7768":{"__typename":"ForumTopicMessage","uid":7768,"subject":"OnStar Module Failure","id":"message:7768","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:34443"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:7768"},"moderationData":{"__ref":"ModerationData:moderation_data:7768"},"postTime":"2025-03-14T08:30:34.891-07:00","lastPublishTime":"2025-03-14T08:30:34.891-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":82},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7768"},"Conversation:conversation:7768":{"__typename":"Conversation","id":"conversation:7768","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7768"},"lastPostingActivityTime":"2025-03-16T08:38:44.914-07:00","lastPostTime":"2025-03-16T08:38:44.914-07:00"},"ModerationData:moderation_data:7768":{"__typename":"ModerationData","id":"moderation_data:7768","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:7768":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:7768","relatedMessage":{"__ref":"ForumTopicMessage:message:7768"}},"QueryVariables:TopicReplyList:message:7575:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:7575:1","value":{"id":"message:7575","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1741111913000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","introduce_yourself":"Introduce Yourself","getting_started":"Getting Started","on-star_support":"Technical and Service Support","plans_and_pricing":"OnStar Plans & Pricing","onstar_guardian":"Mobile App Support","migrated-link-1":"OnStar Support","community_tips_blog":"Community News","safety-and-prep":"Public Safety & Crisis Preparedness","migrated-link-2":"Mobile App Support","migrated-link-0":"Getting Started","plans_qand-a":"Plan Q&A","connected_services_help":"OnStar Support","migrated-link-3":"OnStar Plans & Pricing","super_cruise":"Super Cruise","my-brand_app_support":"Vehicle Mobile App Support","guardian_qand-a":"Guardian App Support","external":"onstar.com"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1741111913000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1741111913000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1741111913000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1741111913000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1741111913000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1741111913000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1741111913000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1741111913000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1741111913000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1741111913000","value":{"title":"Query Handler"},"localOverride":false},"User:user:29128":{"__typename":"User","id":"user:29128","uid":29128,"login":"rveroline1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-01-23T09:33:33.349-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"entityType":"USER","eventPath":"community:hvjin24938/user:29128"},"ModerationData:moderation_data:7751":{"__typename":"ModerationData","id":"moderation_data:7751","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7751":{"__typename":"ForumReplyMessage","uid":7751,"id":"message:7751","revisionNum":1,"author":{"__ref":"User:user:29128"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumTopicMessage:message:7575"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:7751"},"body":"

Well, it appears I'm dealing with the same thing many many others are dealing with regarding the OnStar module. It's been almost a month since my module went out and the dealership told me that it'll be about 12 weeks minimum before I can get a replacement for my 2022 Chevy Silverado 1500. When I called OnStar about placing my account on hold, I was told that they can't place an account on hold. I can cancel and sign up again when the new module is installed. The only challenge is that the price for signing up again later may increase and I will not be qualified for the discount that I have from signing up when I purchased the truck new. 

I cannot believe that GM or OnStar are having such an issue with replacing these defective modules!! It appears that there are thousands of people waiting for a replacement (according to the service department at the dealership). How can this even be acceptable business practice? They should have been manufacturing a bunch of these units in preparation for such a mass problem. Plus, we're these not tested before making it standard technology in several vehicles? Did they know that the units were prone to break down when they started installing them in so many vehicles? I think, given the number of complaints regarding the same malfunction, they should be working overtime to get them replaced and that the vehicle owners shouldn't be responsible for the cost of replacing them!!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2025-03-13T16:22:57.763-07:00","lastPublishTime":"2025-03-13T16:22:57.763-07:00","metrics":{"__typename":"MessageMetrics","views":68},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:7751","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE5OjAsNDQ6MXwx","node":{"__ref":"ForumReplyMessage:message:8071"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1451","rawBody":"

Well, it appears I'm dealing with the same thing many many others are dealing with regarding the OnStar module. It's been almost a month since my module went out and the dealership told me that it'll be about 12 weeks minimum before I can get a replacement for my 2022 Chevy Silverado 1500. When I called OnStar about placing my account on hold, I was told that they can't place an account on hold. I can cancel and sign up again when the new module is installed. The only challenge is that the price for signing up again later may increase and I will not be qualified for the discount that I have from signing up when I purchased the truck new. 

I cannot believe that GM or OnStar are having such an issue with replacing these defective modules!! It appears that there are thousands of people waiting for a replacement (according to the service department at the dealership). How can this even be acceptable business practice? They should have been manufacturing a bunch of these units in preparation for such a mass problem. Plus, we're these not tested before making it standard technology in several vehicles? Did they know that the units were prone to break down when they started installing them in so many vehicles? I think, given the number of complaints regarding the same malfunction, they should be working overtime to get them replaced and that the vehicle owners shouldn't be responsible for the cost of replacing them!!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7751_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:8071":{"__typename":"ModerationData","id":"moderation_data:8071","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:37150":{"__typename":"User","id":"user:37150","uid":37150,"login":"ThePete","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-06T12:16:11.537-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"entityType":"USER","eventPath":"community:hvjin24938/user:37150"},"ForumReplyMessage:message:8071":{"__typename":"ForumReplyMessage","uid":8071,"id":"message:8071","revisionNum":1,"author":{"__ref":"User:user:29128"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumReplyMessage:message:7751"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:8071"},"body":"

Update: 03/28/2025

I received a call that the module replacement had been received. Having scheduled an appointment and the module replaced, I was charged $700 for this replacement!! I am really upset that this malfunction seems wide-spread and prevalent with many others that have complained about the same issue and yet they still have not taken responsibility regarding this issue! Additionally, the cost of replacing this unit is not cheap and almost not worth the effort to have it replaced except that I could not access my gps or certain other functions tied to this module. 

While I do not have the time nor the funds to seek a class action lawsuit, I am almost sure given the number of customers that are dealing with the same problem that we would have a chance at recouping the cost of replacement.

I know one thing is for sure, the next time I buy a vehicle, if it has one of these modules, I will be looking for other options!!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":5,"postTime":"2025-04-02T09:40:12.464-07:00","lastPublishTime":"2025-04-02T09:40:12.464-07:00","metrics":{"__typename":"MessageMetrics","views":55},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:8071","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE5OjAsNDQ6MXwx","node":{"__ref":"ForumReplyMessage:message:8140"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"970","rawBody":"

Update: 03/28/2025

I received a call that the module replacement had been received. Having scheduled an appointment and the module replaced, I was charged $700 for this replacement!! I am really upset that this malfunction seems wide-spread and prevalent with many others that have complained about the same issue and yet they still have not taken responsibility regarding this issue! Additionally, the cost of replacing this unit is not cheap and almost not worth the effort to have it replaced except that I could not access my gps or certain other functions tied to this module. 

While I do not have the time nor the funds to seek a class action lawsuit, I am almost sure given the number of customers that are dealing with the same problem that we would have a chance at recouping the cost of replacement.

I know one thing is for sure, the next time I buy a vehicle, if it has one of these modules, I will be looking for other options!!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:8071_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:8140":{"__typename":"ModerationData","id":"moderation_data:8140","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8140":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37150"},"id":"message:8140","revisionNum":1,"uid":8140,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumReplyMessage:message:8071"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:8140"},"body":"

At least you got yours! Mine has been on order since Jan. 28th, and still no news on when it will be arriving! My OnStar hasn't worked for almost 8 months, and I was paying almost $40/month for absolutely nothing. GM needs to make this right!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":0,"postTime":"2025-04-06T12:59:42.020-07:00","lastPublishTime":"2025-04-06T12:59:42.020-07:00","metrics":{"__typename":"MessageMetrics","views":32},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:8140","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"249","rawBody":"

At least you got yours! Mine has been on order since Jan. 28th, and still no news on when it will be arriving! My OnStar hasn't worked for almost 8 months, and I was paying almost $40/month for absolutely nothing. GM needs to make this right!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:8140_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:36558":{"__typename":"User","id":"user:36558","uid":36558,"login":"Lisatrey1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-01T13:26:59.292-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:20"},"entityType":"USER","eventPath":"community:hvjin24938/user:36558"},"ModerationData:moderation_data:8127":{"__typename":"ModerationData","id":"moderation_data:8127","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8127":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36558"},"id":"message:8127","revisionNum":1,"uid":8127,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumTopicMessage:message:7575"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:8127"},"body":"

2023 suburban. Mine apparently went out this week. I’m scheduled to take it in next week for a battery drain recall. My WiFi suddenly quit working then I noticed my onstar button is not functional. Got on Google and it led me here. Coincidentally my friend has a brand new 2025 Tahoe and hers has stopped working. A year ago I had to replace my battery. Chevrolet said it was a faulty battery but I’m starting to connect the dots to this module. There should definitely be a recall. I’m just over my factory warranty so I guess I’ll be paying for the replacement 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"repliesCount":0,"postTime":"2025-04-05T20:03:05.655-07:00","lastPublishTime":"2025-04-05T20:03:05.655-07:00","metrics":{"__typename":"MessageMetrics","views":34},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:8127","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"575","rawBody":"

2023 suburban. Mine apparently went out this week. I’m scheduled to take it in next week for a battery drain recall. My WiFi suddenly quit working then I noticed my onstar button is not functional. Got on Google and it led me here. Coincidentally my friend has a brand new 2025 Tahoe and hers has stopped working. A year ago I had to replace my battery. Chevrolet said it was a faulty battery but I’m starting to connect the dots to this module. There should definitely be a recall. I’m just over my factory warranty so I guess I’ll be paying for the replacement 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:8127_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Moderator","color":"F2A900","icon":null,"rankStyle":"TEXT"},"User:user:4334":{"__typename":"User","id":"user:4334","uid":4334,"login":"Advisor_Helen","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-13T09:43:45.436-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:hvjin24938/user:4334"},"ModerationData:moderation_data:7642":{"__typename":"ModerationData","id":"moderation_data:7642","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":19,"name":"New Contributor II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:33767":{"__typename":"User","id":"user:33767","uid":33767,"login":"Ricklasers1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-09T17:00:51.858-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:19"},"entityType":"USER","eventPath":"community:hvjin24938/user:33767"},"ForumReplyMessage:message:7642":{"__typename":"ForumReplyMessage","uid":7642,"id":"message:7642","revisionNum":1,"author":{"__ref":"User:user:4334"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumTopicMessage:message:7575"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:7642"},"body":"

We do appreciate these details, Nellie. Our team here would like to apologize for any miscommunications with your service center. If you continue to experience concerns with your OnStar module, we would like to assist to the best of our abilities. So our team may take a further look into things, kindly email socialmedia@gm.com. Be sure to include ATTN: OnStar Community/Nellie_MN in the subject headline. This will allow us to locate your Community post and explore any available assistance avenues. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-10T06:33:28.684-07:00","lastPublishTime":"2025-03-10T06:33:28.684-07:00","metrics":{"__typename":"MessageMetrics","views":163},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:7642","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE5OjAsNDQ6MXwx","node":{"__ref":"ForumReplyMessage:message:7731"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"editFrozen":false,"body@stringLength":"514","rawBody":"

We do appreciate these details, Nellie. Our team here would like to apologize for any miscommunications with your service center. If you continue to experience concerns with your OnStar module, we would like to assist to the best of our abilities. So our team may take a further look into things, kindly email socialmedia@gm.com. Be sure to include ATTN: OnStar Community/Nellie_MN in the subject headline. This will allow us to locate your Community post and explore any available assistance avenues. 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7642_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:7731":{"__typename":"ModerationData","id":"moderation_data:7731","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7731":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:33767"},"id":"message:7731","revisionNum":1,"uid":7731,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"parent":{"__ref":"ForumReplyMessage:message:7642"},"conversation":{"__ref":"Conversation:conversation:7575"},"subject":"Re: OnStar Module Failure - software recall?","moderationData":{"__ref":"ModerationData:moderation_data:7731"},"body":"

I’ll save you a read. They ain’t doing **bleep**tt

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"52","kudosSumWeight":2,"repliesCount":0,"postTime":"2025-03-12T17:47:23.358-07:00","lastPublishTime":"2025-03-12T17:47:23.358-07:00","metrics":{"__typename":"MessageMetrics","views":143},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7575/message:7731","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"57","rawBody":"

I’ll save you a read. They ain’t doing **bleep**tt

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7731_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1741111913000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1741111913000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1741111913000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1741111913000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1741111913000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1741111913000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1741111913000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1741111913000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1741111913000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1741111913000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1741111913000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1741111913000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1741111913000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"Revision:revision:8071_1":{"__typename":"Revision","id":"revision:8071_1","lastEditTime":"2025-04-02T09:40:12.464-07:00"},"Revision:revision:8140_1":{"__typename":"Revision","id":"revision:8140_1","lastEditTime":"2025-04-06T12:59:42.020-07:00"},"Revision:revision:8127_1":{"__typename":"Revision","id":"revision:8127_1","lastEditTime":"2025-04-05T20:03:05.655-07:00"},"Revision:revision:7751_1":{"__typename":"Revision","id":"revision:7751_1","lastEditTime":"2025-03-13T16:22:57.763-07:00"},"Revision:revision:7642_1":{"__typename":"Revision","id":"revision:7642_1","lastEditTime":"2025-03-10T06:33:28.684-07:00"},"Revision:revision:7731_1":{"__typename":"Revision","id":"revision:7731_1","lastEditTime":"2025-03-12T17:47:23.358-07:00"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741111913000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1741111913000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1741111913000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1741111913000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"onstar_support","messageSubject":"onstar-module-failure---software-recall","messageId":"7575"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"gmonstar","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx"],"appGip":true,"scriptLoader":[]}