OnStar Community

no tiene blueooth el auto onix turbo premier 2023

Remote start run time extend on app

My 2015 Silverado 3500 diesel use to be able to extend the remote start run time once truck was running a extra 10mins so it would run for 20min in total without shutting down now the app does not allow me to extend the run time the first 10 min need...

MyChevrolet App not updating

Hello, I have a 2019 Trax and after my last oil change etc the mobile app is not working. I have tried uninstalling the app and re installing and does not change. What else can I do

What permissions does the Guardian app require and why?

I'm concerned about the permissions that the Guardian app requires. Can you please explain why the app needs access to my:LocationContactsPhoneCall logNotificationsI want to understand how these permissions are used to ensure the app's functionality ...

No use asking a question on the forum

I have tired serval times and I always get the same response to contact them via email. They give you the same reply for everyone. The app is still not fixed and you can not get updates with your battery management or vehicle status. The real issue i...

MyChevrolet app not refreshing

Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC.Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The only way to refresh the SOC is to log off the app completel...

My Chevrolet App not refreshing vehicle status

Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...

myChevy app climate and driver preferences

I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...

App not refreshing vehicle status

I’ve seen lots of people with the same issue (app not refreshing vehicle status in days/weeks). So I’m wondering if anyone has successfully gotten this issue resolved. I’ve tried uninstalling and reinstalling the app, logging out and back in, turning...

2018 Cadillac XT5 Why sell me the most expensive plan?

I tried several times to get support on the issue of what is and what is not compatible with my vehicle. I tried chat, kept getting a rep then they would disappear and another would come on. I could maybe get some description of what my issue was but...

Message on Android Phone (Fusion Z)

When I attempt top open my "myChevrolet" app on my Android phone (Fusion Z Model V34OU) I get a message "myChevrolet keeps stopping" and I am unable to open the app. I have uninstalled and reistalled and I still receive the message. The app has been ...

MyChevy App remote start

I bought my car a month ago, 2025 Chevy Equinox. All of the sudden the app won’t start my car. I’ve uninstalled the app, reinstalled, disconnected my Bluetooth and reconnected. It will work one time and then stop working again. I can’t seem to get an...

Vehicle status only partially updating in mobile app

This problem has been brought up a number of times, but I don't see any information that resolved the issue. For my 2017 GMC Acadia Limited, the app is only accurately reporting how much gas is in the tank, but the values for mileage, tire pressure, ...

MyCadillac app not working and it’s frustrating

I bought my Cadillac lyriq on Jun 29, 2024. I love the car. The only frustrating experience is the mobile app. It is very slow. Often doesn’t show metrics (like miles, charge %, etc…) on the mobile app. Even locking and unlocking takes forever and wo...