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MyGMC App will not connect Android phone unable to complete authorization

New Contributor

I cannot log in to the MyGMC app on my Android phone.  I have tried to uninstall and reinstall and that has not fixed the issue.  I can enter email and password.  I get the email notification with the second security access code, and I enter the code.  After that I get a message that says "Unable to complete authorization as there is no interactive call in progress.  This can be due to closing the app while authorization was in process"

I did not close the app, I did not leave the app, I did not tough the phone after entering the authorization code and the message above is still happening and it will not connect and it will not complete the authorization.