Thank you for making us aware of your open case. Our team can certainly
look into your case and provide you with any updates, however, it is
advised to continue working with your current case advisor to prevent
any miscommunication. If this is of int...
Thank you for bringing this to our attention. To help resolve your
OnStar module's red light and radio concerns, we recommend bringing this
to the attention of your local dealer. As their team consists of
certified technicians, they will be in the be...
We know how frustrating it can be when the app isn't updating
accordingly. As an initial troubleshooting step, please try a Power
Cycle to help update your app:1. Turn ignition on for at least 2
minutes2. Turn ignition off and wait 2-5 minutes (so da...
Hello there. Our team would be happy to help get your appointment
scheduled for an oil change and tire rotation. In order for us to do so,
please email us at socialmedia@gm.com with "ATTN: OnStar
Community/bilray" in the subject line so we can assist...
Hello there, thank you for bringing this to our attention. We appreciate
you trying those initial troubleshooting steps. When you have a moment,
please follow the steps below based on your device type to force close
the app and clear the app cache:Sa...
