4 weeks ago
A week ago OnStar technical support reset my WiFi signal because my WiFi had not worked since I purchased the car on 10/31/24. The WiFi now works but vehicle status does not update on my 2025 Trax. Have called numerous times to onstar support and they cannot fix it. Extremely disappointed in a brand new car.
3 weeks ago
The last thing we want is for you to feel disappointed in your new vehicle purchase. Our team here would like to help to the best of our abilities regarding your Vehicle Status. So we may take a further look into your account details, along with any previous troubleshooting you may have taken regarding these concerns, kindly email socialmedia@gm.com. Be sure to include ATTN: OnStar Community/Mere9542 in the subject headline. This will allow us to locate your Community post.