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Vicmikels's avatar
Vicmikels
New Contributor
3 months ago

Access to the app for 2 individuals who both use the car

My wife and I both drive our 2023 Cherolet Blazer.  The app is registered under my email.  Everytime I use it to start the car she gets logged out and an email gets sent to my email for verification.  This is has been a real pain.  Why can't the app take 2 emails?  Is there any other solution?  Please help

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  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    3 months ago
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    Our team here can document any feedback you have regarding the mobile app. Please know, OnStar services are linked to specific GM Accounts. If you are having any trouble linking your accounts, or would like additional assistance with login troubleshooting, our team is only an email away at socialmedia@gm.com. Be sure to include the subject line ATTN: OnStar Community/Vicmikels moving forward.  

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My wife and I both drive our 2023 Cherolet Blazer.  The app is registered under my email.  Everytime I use it to start the car she gets logged out and an email gets sent to my email for verification.  This is has been a real pain.  Why can't the app take 2 emails?  Is there any other solution?  Please help

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My wife and I both drive our 2023 Cherolet Blazer.  The app is registered under my email.  Everytime I use it to start the car she gets logged out and an email gets sent to my email for verification.  This is has been a real pain.  Why can't the app take 2 emails?  Is there any other solution?  Please help

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Our team here can document any feedback you have regarding the mobile app. Please know, OnStar services are linked to specific GM Accounts. If you are having any trouble linking your accounts, or would like additional assistance with login troubleshooting, our team is only an email away at socialmedia@gm.com. Be sure to include the subject line ATTN: OnStar Community/Vicmikels moving forward.  

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Our team here can document any feedback you have regarding the mobile app. Please know, OnStar services are linked to specific GM Accounts. If you are having any trouble linking your accounts, or would like additional assistance with login troubleshooting, our team is only an email away at socialmedia@gm.com. Be sure to include the subject line ATTN: OnStar Community/Vicmikels moving forward.  

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