Vehicle Mobile App Support
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Forum Posts

Remote Start, Charge Status, Digital Key

My remote start feature in the app frequently fails to initiate the vehicle's startup. I often need to close the app forcibly and attempt the process two or three times before the signal from my Cadillac app successfully reaches the server and subseq...

dimeone1 by New Contributor
  • 950 Views
  • 3 replies
  • 0 kudos

MyChevrolete App - Android

Running Version 6.22.0 (4312) of the MyChevrolet app. I can connect to my 2022 Corvette and retrieve data without issue. Everything works except Media Radio Favorites. When I select Controls/Media/My Radio Favorites I receive a "Connection Error". Ev...

BFresh20 by New Contributor
  • 401 Views
  • 1 replies
  • 0 kudos

Trips Didn't Get Recorded

App: myChevrolet - Version 6.8.0 (4175)There are 2 trips missing for our 2023 Trailblazer. (More > Chevrolet Smart Driver) When: 21-May-2023 Between 3 and 5 PM CDT This has happened previously. Is this a known issue?

myChevrolet App Issues

I have had the following issues with the myChevrolet app since an update back in February. These are all documented issues. When is Executive Escalations going to fix these? 1. "Vehicle Status" > "Fuel Efficiency" - Not working (Bogus number) - Can't...

My Chev app won’t connect

I have a brand new iPhone 15. App keeps saying server unresponsive. I have called a couple times now and have gotten no where for answers. I have uninstalled the app, redownloaded it, reconnected, rebooted everything snd nothing.

Nstiles by New Contributor
  • 583 Views
  • 1 replies
  • 0 kudos

2019 Equinox remote start

I have a 2019 Chevy equinox and it has a factory installed remote start but it has never been an option for me to to use remote start via the mychevy app. Any ideas on how to get this added?

GinaS85 by New Contributor
  • 1118 Views
  • 1 replies
  • 0 kudos

Downloading app from chevy links

I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anyth...

Dough by New Contributor
  • 5347 Views
  • 3 replies
  • 2 kudos