Vehicle Mobile App Support
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Buick, Maps+ Won't Connect

I have been having issues getting Maps+ to connect to My 21 Buick Enclave. A tech support ticket initiated a week ago with escalation has produced no results. A representative actually emailed me to tell me my issue was resolved. Very Presumptive of ...

my Chevrolet app and Alexa

I am trying to setup the my Chevrolet skill in the Alexa app on my android phone. When I go to link it I put in my email address and password that I use to log into my chevy owners site and the my chevrolet app i have for the android (which both work...

saultmc by New Contributor
  • 2421 Views
  • 5 replies
  • 0 kudos

App not connected to ONSTAR services

Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to fig...

Camarogirl by New Contributor
  • 14672 Views
  • 10 replies
  • 5 kudos

Vehicle locate notification problem

Hi, the vehicle locate notification settings disappeared from my app. It's been 3 months that I try to get Onstar to help me but every time they don't solve my problem and I can't answer the email they send me because of their bull**bleep** system. (...

Chevrolet My link in car apps will not download

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in my 2017 Chevrolet Corvette. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the My...

Leroyt10 by New Contributor
  • 1808 Views
  • 1 replies
  • 0 kudos

MyLink will not load Apps or MyChevrolet

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in the Chevrolet Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the MyChev...

myChevrolet app Wi-Fi Hotspot

Does anyone else have issues with viewing and/or trying to change the "Wi-Fi Hotspot" in the myChevrolet app? ie. From the "More > Wi-Fi Hotspot" menu selection. This does not work for either our 2019 Equinox or 2023 Trailblazer. I either get nothing...

"Map" in myChevrolet App

How do I select a contact from my mobile phone from the "Search" field at the top of the new "Map" screen? I could do this before the "Map" function was added. ie. I want to select a phone contact so I can get "Directions" to the address listed for t...

GM app login issues

The app is trash. I use for both my Cadillac and Camaro. I consistently logs me out and I have to login every time I use it. And the watch app is garbage too. It hardly ever works. Constantly telling me to login and never gives feedback to when the v...

rspitler by New Contributor
  • 17412 Views
  • 7 replies
  • 3 kudos

Shady tactics

We have been able to use the myChevrolet app to remotely lock/unlock and start our vehicle for over a year now, until today. I'm not sure if this is related to an app update, but when I opened the app this morning, I was logged out. So, I logged back...

angelah by New Contributor
  • 999 Views
  • 1 replies
  • 1 kudos