cancel
Showing results for 
Search instead for 
Did you mean: 

My Chevrolet app not remote starting my vehicle

Elee
New Contributor

I open the app and hold down the start button and all is says is sending. I closed the app several time and even logged off, but when i reopen it, its still "sending." What do i need to do. I paid too much for this feature for it not to work 

Also with this app stuck on "sending" i don't know if the lock or unlock buttons work. 😡

1 ACCEPTED SOLUTION

Accepted Solutions

Advisor_Erin
Moderator
Moderator

Thanks for reaching out about this. As an initial troubleshooting step, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/Elee" in the subject line so we can further assist. 

View solution in original post

3 REPLIES 3

Advisor_Erin
Moderator
Moderator

Thanks for reaching out about this. As an initial troubleshooting step, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/Elee" in the subject line so we can further assist. 

Elee
New Contributor

Thanks! That did the trick!! 

Great to hear! If you have any additional questions in the future, our team is only an email away.