Forum Discussion
Elee
2 years agoNew Contributor
My Chevrolet app not remote starting my vehicle
I open the app and hold down the start button and all is says is sending. I closed the app several time and even logged off, but when i reopen it, its still "sending." What do i need to do. I paid to...
- Former OnStar Advisor2 years ago
Thanks for reaching out about this. As an initial troubleshooting step, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/Elee" in the subject line so we can further assist.
dennisray9
5 days agoNew Contributor II
Try this....I realized that I hadn't accepted the terms and conditions on the main screen of the vehicle itself. Go to MyChevrolet on the main screen and you will see that you have to agree to the terms and conditions. After I did this, my app now refreshes perfectly.