Recently subscribed to the Connected services and Unlimited Data Plan. I
am connected to the WiFi network that is enabled in the Chevrolet
Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When
I click on the App Button or the MyChev...
Hello,When signing in on the MyChevrolet App, I cannot get past the
Multi-Factor Authentication screen after logging in with my email and
password (custlogin.gm.com). The screen is entirely white, with no text
or options available. Leaving the webpag...
Bought 2021 Silverado and setup OnStar trial. App seem to have all the
vehicle details in it (tire pressure, odometer, etc). Trial ended and
details are gone. In the app, under echo me status, it asked for the
odometer reading for service recommendat...
Maps don't load at all in the MyGMC app for Hummer EV. I have the
current version of IOS. I am not able to see anything and thus don't
have access to charging locations, locations of the vehicle and all the
features. It looks like the app is trying t...
Just purchased a new GMC less than a week ago Downloaded My GMC Mobile
App > Added vehicle by VIN but doesnt connect > keeps directing me to
onstar to connect to services > call onstar through blue button > ask me
for credit card info for free trial,...
Had first service today on my 24 Trax. The chevy app is not reflecting
the service. Is this a common app issue? Otherwise, I’m going to assume
they didn’t change the oil.
I was asked to update my Chevy App using a verification code and after
doing so I no longer get a reading telling me what percentage of oil is
still available, I’ve lost all my mileage information and I’m told my
tires are flat. Is someone else havin...
Hello,My app has not synced with the vehicle in over a week, also when I
tried to use the "OnStar" button with in my truck it did not connect or
do anything. I have had my truck and the this round of OnStar for this
vehicle and it just began to be an...
Does not work. Just bought truck. Disappointing. Everything is linked
and can sign in on Chevrolet.com fine. Reinstalled app. WiFi good.
Reboot phone etc. It’s server side issue not mine. FIXIT
Tried everything to log into myChevrolet app, continues to get the error
Unable to Retrieve Account Information. Any suggestions on how to fix
it? Apparently it is a known issue?
