My Chevrolet App - Unable to Retrieve Account Information
Tried everything to log into myChevrolet app, continues to get the error Unable to Retrieve Account Information. Any suggestions on how to fix it? Apparently it is a known issue?
Forum Posts
Vehicle status unavailable in MyGMC app
My vehicle status is unavailable how do i fix it
Vehicle Status not updating
I have a 23 Tahoe and the vehicle status will not update in the app. It is 7k miles behind the gas percentage doesn’t change the tire pressure is not changing.
My Chevrolet App - unable to retrieve account details
Just traded my 2018 Cruze on a 2024 trax. Switched my email account associated with the myChevrolet app. Now that the trax is on my account (I can see it on the website) the app is giving me this error message. OnStar is linked to the account on the ...
Resolved! My Buick iOS app login problem
I used all means to run my Buick app on my iPhone but I know I can't log in. I've tried dozens of times, but I keep getting only the messages below. What the hell is the problem?
App not working
I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried uninstalling and reinstalling the app but it still ...
GMC App won’t load
I downloaded the GMC app and created an account. Once I log in, nothing will load. It just shows the GMC symbol with a moving white bar at the top. I have tried logging in on a different device and the same thing happens. I have also uninstalled and ...
Vehicle status has never worked in my GMC app
Purchased Sierra 1500 4/17/2024 and have not been able to get vehicle stairs to work. I uninstalled app, then was forced to call onStar to get back into the app. After about 45 minutes, the vehicle status section opened, but remains blank.
MyCadillac - Charge Status
MyCadillac Lyriqs charge status will not show in the app. I have full access to all of the other functions such as remote start, temperature control and can view tire pressure. However, the main thing i need for an electric car, is to see my Charge S...
Vehicle Showing as Not Connected in myGMC app
I have an active onstar subscription but I cannot manage my vehicle from the myGMC account as the vehicle is not showing as connected. I don’t see any options to link my onstar account to that vehicle. Tried removing the app and reinstalling as well ...
GMC app not working for weeks
My GMC app has not been working for weeks — any ideas how to fix
App on Android asking if I'm ready to activate my OnStar safety and security services. Why?
Why would it ask when my premium plan is good through July 21, 2024?
Chevy app not sending two factor code
Have tried signing out and back in, uninstalling and reinstalling and even signing in from a different device and nothing has fixed this issue. Contacted the app support team twice and they could not fix the issue, only escalated the case.
2024 silverado not updating vehicle status
Using the app, the vehicle status has not updated since the first day.I have the phone set as trustedI have cleared cache and data.I have rebooted phoneUninstalled and reinstalled app.All status is the same aa the first day.I can start/lock and lock,...
My Chevrolet app Véhicule Status not working
I have had issues with the Véhicule Status since I got my Chevy Volt 2017, sometimes it won’t work and other time it will. I sometimes get error message “Please turn on your véhicule to reconnect and try again. For help, contact OnStar Support”. Afte...
