a week ago
2 factor code for logging into the app never comes. Has been moved to level 3 tech support a month ago. They are unable to resolve.
Monday
Thank you for providing these case details. Our team here would be more than happy to take a further look into things and make any updates moving forward. If you need an additional layer of assistance alongside our internal Technical Team, kindly email socialmedia@gm.com with ATTN: OnStar Community/2022gmc in the subject headline.