Vehicle Mobile App Support
Find FAQ's and support for MyBrand app
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

My Chevrolet app shows Vehicle Status 5 alerts

New 2022 Spark, car does not show any warning lights, no check engine lights, no displayed errors. Car runs fine, but app shows 5 systems need servicing. Seems to be erroneous information given by the app. I have uninstalled, reinstalled the app 5 or...

ae9thall by New Contributor
  • 3 replies
  • 3 kudos

MyChevrolet app: services not available

Hi,It's been a few weeks now that I can't see my charging status. I log in to Chevrolet app. Then I click "Vehicle status" button. The next screen says:Service is not currently available. Service will resume shortly.I have an active onstar "connected...

Kk by New Contributor
  • 3 replies
  • 0 kudos

Technical Support

Just purchased BOLT EV. I ma having a terrible experience with the customer service. Have been trying to figure out setup for delayed charging, so called. It is a nightmare. Several (4) transfers, and still they couldn't connect me with the competent...

SR by New Contributor
  • 1 replies
  • 0 kudos

OnStar Service and myChevrolet App

I have just cancelled our OnStar service and Data service for both of our Chevrolet vehicles. The primary reason is VERY POOR customer service and technical support for the "myChevorlet" app. I have had documented and confirmed issues for MONTHS and ...

How do I set up my vehicle’s mobile app?

Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app. Make sure your vehicle and mobile device are compatible with the app. Download the app from the App Store or Google Play. Have your username ...

Onstar My Chevy App

After a whole month with my trial offer on my new car...The Chevy App is still not fixed...showing a multitude of errors on my car (but none on the dash) Many hours on the phone, in the car, installing uninstalling starting the car, closing the door ...

Maggie by New Contributor
  • 2 replies
  • 1 kudos


The New GMC app is terrible. I have had to reset it several times. I have been told to delete it and reload the app many times. Nothing works. The app reports all systems on my brand new Acadia have failed. The same report on my new Sierra Denali. If...

Connecting to app on Iphone

I've had the Chevy app for many years and used to be able to access by entering my pin # when trying to start my vehicle. However, there was a change months ago that now wants me to sign in with my email address every time. The first time it just clo...

Mary by New Contributor
  • 1 replies
  • 0 kudos


I'm having problems with the MyGMC App for Android. I used it once and now it keeps asking me to login and add a vehicle. I type in Vin, year, make and model it then tells me the Vin is not linked and to link it. Once I hit button to link it gives me...

Wgarigen by New Contributor
  • 0 replies
  • 0 kudos