Vehicle Mobile App Support
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Forum Posts

Remote Start Button Missing

Hi, I just recently signed up for onstar with my 2021 equinox and was told i’d have the remote start feature in the app but I have no start button in my app. I only have lock, unlock and start alarm. I confirmed with a tech my car and plan was compat...

kseiver by New Contributor
  • 1165 Views
  • 1 replies
  • 0 kudos

Remote Start, Charge Status, Digital Key

My remote start feature in the app frequently fails to initiate the vehicle's startup. I often need to close the app forcibly and attempt the process two or three times before the signal from my Cadillac app successfully reaches the server and subseq...

dimeone1 by New Contributor
  • 4046 Views
  • 5 replies
  • 2 kudos

My Chevrolet app will not remote start

App has worked fine on my 2020 ZR2 for the past 4 years however lately it will not remote anything. Attempting to start I get a "server unresponsive" message. Unlocking fails, flashing lights fails. It is connecting to the vehicle as the reported mil...

Expediter by New Contributor
  • 1929 Views
  • 1 replies
  • 0 kudos

MyLink will not load Apps or MyChevrolet

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in the Chevrolet Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the MyChev...

My Chevrolet app not seeing vehicle details.

Bought 2021 Silverado and setup OnStar trial. App seem to have all the vehicle details in it (tire pressure, odometer, etc). Trial ended and details are gone. In the app, under echo me status, it asked for the odometer reading for service recommendat...

Tkarns01 by New Contributor
  • 2133 Views
  • 2 replies
  • 1 kudos

MyGMC APP - Maps

Maps don't load at all in the MyGMC app for Hummer EV. I have the current version of IOS. I am not able to see anything and thus don't have access to charging locations, locations of the vehicle and all the features. It looks like the app is trying t...

snathla by New Contributor
  • 1354 Views
  • 1 replies
  • 0 kudos