Vehicle Mobile App Support
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Forum Posts

"Map" in myChevrolet App

How do I select a contact from my mobile phone from the "Search" field at the top of the new "Map" screen? I could do this before the "Map" function was added. ie. I want to select a phone contact so I can get "Directions" to the address listed for t...

GM app login issues

The app is trash. I use for both my Cadillac and Camaro. I consistently logs me out and I have to login every time I use it. And the watch app is garbage too. It hardly ever works. Constantly telling me to login and never gives feedback to when the v...

rspitler by New Contributor
  • 18207 Views
  • 7 replies
  • 3 kudos

Shady tactics

We have been able to use the myChevrolet app to remotely lock/unlock and start our vehicle for over a year now, until today. I'm not sure if this is related to an app update, but when I opened the app this morning, I was logged out. So, I logged back...

angelah by New Contributor
  • 1323 Views
  • 1 replies
  • 1 kudos

My Chevy App

This app seems to work sometimes but more often than not it breaks down. Does anyone have an app that works all the time? I have contacted OnStar tech support more times than I can count and have not gotten things corrected. Mine takes forever to log...

dasalzer by New Contributor
  • 819 Views
  • 1 replies
  • 0 kudos

No Remote Start button

Just took delivery of a 2022 Silverado refreshed RST this week. At the dealership when setting up the myChevrolet app, I was able to connect to the truck and have access to lock/unlock, but there is no remote start button in the app, and for diagnost...

blake by New Contributor
  • 5148 Views
  • 5 replies
  • 0 kudos

Abandoned

I just feel plain out abandoned. I’ve used this app and payed for it faithfully. Now, all of a sudden I’ve lost all of my features only to be left with roadside ??? I already have roadside through the dealership. I needed the unlock and other vehicle...

Linking MyGMC app to Alexa using MyGMC & OnStar

Hi all, I’m trying to start my GMC truck with Alexa which requires you to link MyGMC with Alexa. Every time I attempt this it fails and tells me “The input entered is invalid” Yes the username and password are correct for MyGMC app. Anyone have a fix...

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PT by New Contributor
  • 4137 Views
  • 5 replies
  • 0 kudos

MYGMC App sync

So, recently we started having issues with her and my phone app showing the same information. We both have our 2019 Acadia on the GMC app on both phones - she can start it, I don't get notified it is running and my app doesn't show it running. I can ...

nfengel by New Contributor
  • 1722 Views
  • 1 replies
  • 0 kudos

Remote start question using my chevrolet app

Hi there: I have a new 2023 Silverado Custom with no automatic climate control, just the basic Custom a/c system. When I start the truck using the mobile app the a/c will turn on automatically, even if I turned it off the last time I used it. Is this...

BossTruck by New Contributor
  • 3148 Views
  • 1 replies
  • 0 kudos