Vehicle Mobile App Support
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Forum Posts

No Wi-Fi Hotspot

I am currently using the "myChevrolet" mobile app (Android) version 6.8.0 (4175). Due to other issues I am having with the app, I uninstall/reinstall every day or two. I have an ongoing problem where that app is failing to retrieve the "Wi-Fi Hotspot...

Google Account Login

Google Assistant says “can’t connect”. When I try to login to my Google account, it will not let me. It’s says “something went wrong. Please go back and try again.” It will not let me past these screens. It worked fine until today. Please advise.

uga1999 by New Contributor
  • 1 replies
  • 0 kudos

YouTube music playlist not showing

I dropped the data plan and started using my phone via the android auto screen on my 23 Colorado. Even though my large playlist is available on my phone it isn't available through the infotainment screen. I'm not sure why. Google says it's an OnStar/...

Syber by New Contributor
  • 1 replies
  • 0 kudos

False Flat Tire Warning

I received a text this morning informing me of a flat tire or low pressure on multiple tires. However, all are perfectly fine and within spec. The recommended pressure on the app is saying 607 psi which is clearly wrong. How do we fix this?

motre78 by New Contributor
  • 5 replies
  • 0 kudos

Mychevrolet APP issues

The ONSTAR connectivity team has been trying for months to correct the service mileage on my app. Basically since the middle of May when my first free service was completed the app failed to update my next service mileage. Anybody else with this issu...

engintech by New Contributor
  • 2 replies
  • 0 kudos

Chevy app Maps+ not working

I deleted and re-installed. Called OnStar support twice and still not working. I was promised someone would call back and so far no one called back. Had big hopes as the app integrates with the Bolt car system and I'm planning my first EV long road t...

Buick, Maps+ Won't Connect

I have been having issues getting Maps+ to connect to My 21 Buick Enclave. A tech support ticket initiated a week ago with escalation has produced no results. A representative actually emailed me to tell me my issue was resolved. Very Presumptive of ...

my Chevrolet app and Alexa

I am trying to setup the my Chevrolet skill in the Alexa app on my android phone. When I go to link it I put in my email address and password that I use to log into my chevy owners site and the my chevrolet app i have for the android (which both work...

saultmc by New Contributor
  • 5 replies
  • 0 kudos

App not connected to ONSTAR services

Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to fig...

Camarogirl by New Contributor
  • 10 replies
  • 5 kudos

Vehicle locate notification problem

Hi, the vehicle locate notification settings disappeared from my app. It's been 3 months that I try to get Onstar to help me but every time they don't solve my problem and I can't answer the email they send me because of their bull**bleep** system. (...