Vehicle Mobile App Support
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Forum Posts

2024 Lyriq Onstar Diagnostic Code B19DA

1500 miles on my New Vehicle and there is this obnoxious chime and alert displayed on my screen. "Service Emergency Calling" I pull over and turn the car on/off 7 times. Find a charger, and charge it. Still doesn't go away. Called OnStar, and receive...

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MyChevrolet App broken after dealer service

HiI brought my 2024 Chevy Trailblazer LT to a dealer for service On Dec. 2nd 2024 for service and to fix a few minor problems.Sadly not only did the dealer not fix anything, they also broke the MyChevrolet App. I bought car on May 3rd 2024 and had a ...

Jgluck by New Contributor
  • 368 Views
  • 1 replies
  • 1 kudos

Vehicle status not updating

I have a 2023 Equinox, and my vehicle status won't update in the app. It said it hasn't connected to my vehicle in 2 weeks, which is crazy, because I've driven it practically every day. I have tried uninstalling and reinstalling the app, logging out ...

meh340 by New Contributor
  • 688 Views
  • 3 replies
  • 1 kudos

MyBuick App Won’t Connect to Vehicle

I have a 2023 Buick Encore GX and I have used the MyBuick app and have subscribed to the remote access plan since the vehicle was new and never had an issue until now. The app says it last connected to my vehicle 5 days ago and will not reconnect. St...

reece204 by New Contributor
  • 659 Views
  • 3 replies
  • 1 kudos

MyGMC App Nearly Useless on New Hummer

Such a disappointment. I traded my BMW x6 for a 2025 Hummer EV 3x. I never thought the App experience on an EV would be so poor. Nothing refreshes unless you log out/in. Went through an hour of troubleshooting with App Support, and after nothing work...

MyChevrolet App No Longer Works

I had a fully functional MyChevrolet app on my android phone, but now it no longer works. I have tried all of the following, trying to troubleshoot the issue: 1) I have cleared the cache, 2) I have cleared storage, 3) I have uninstalled and reinstall...

DanZ by New Contributor
  • 772 Views
  • 2 replies
  • 0 kudos

Resolved! MyChevrolet App not updating

Hello, I have a 2019 Trax and after my last oil change etc the mobile app is not working. I have tried uninstalling the app and re installing and does not change. What else can I do

gismust by New Contributor
  • 1371 Views
  • 5 replies
  • 0 kudos

Chevy app not updating miles and battery %

my Chevrolet app has worked fine up until this morning, 11/19/2024. I’ve tried multiple times to hit update to find out the battery level and miles left on my car from the Chevrolet app and it says updated 16 hours ago and it will not update I logged...

Remote Access Plan and Send to Navigation

I have the Remote Access Plan, the plan states that I have "Send to Navigation" from my phone app to my vehicle. I can enter a destination on the mobile app's map, I'm given several options: Spend to Maps, Waze, Google Maps, or Send to Turn-by-turn o...

GTDJr by New Contributor
  • 2335 Views
  • 3 replies
  • 0 kudos