Vehicle Mobile App

Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps

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myGMC App - 😡
Same problem / issues that alot of other people have reported for several years - the only thing active within the myGMC app is - OnStar pop-up trying to make sure I’m aware of options to subscribe to their service. CLUE ONStar - why would anyone pay for additional services, when the services that have already been purchased DO NOT WORK ? $80k 2025 2500 HD - owned less than 2 months - can’t remote lock/ unlock, or start, or even get updated status on mileage, air pressure, ….truck has less than 500 miles….but more than the app shows
driley319
New Contributor II
25 minutes agoPlace Vehicle Mobile App
197Views
1like
11Comments
MyGMC Trailer Light Test
My GMC trailer light test functionality appears to have been removed or lost in the most recent update of the app - March 2025. I use this feature frequently. I called OnStar support today 3/9/2025 and they seemed confused regarding this trailer light testing feature. How do I get this trailer light test functionality restored in the app?
Chukkar
New Contributor II
30 minutes agoPlace Vehicle Mobile App
903Views
7likes
32Comments
MyChevy / MyGMC does not update Fuel, Trip, or Diagnostics
I have a 2019 Chevy Colorado with an active OnStar Remote Connection plan. Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work without issue. Here are the troubleshooting steps I have taken so far: Updated my iPhone to the latest iOS version to ensure compatibility with the MyChevy app. Deleted and reinstalled the MyChevy app, but the issue persisted. Uninstalled the MyChevy app and installed the myGMC app (since I also have a GMC Acadia with the same OnStar plan) to test if the issue was app-specific, but the problem remained. Regularly drive the Colorado daily, so the vehicle should transmit data as expected. Confirmed the OnStar light is green on my mirror. Despite these efforts, the diagnostics, fuel, and trip data remain outdated. What other troubleshooting steps should I take?
blb0004
New Contributor
17 hours agoPlace Vehicle Mobile App
509Views
2likes
6Comments
Climate control from app
I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions? Thanks Jeff
zane310
New Contributor
19 hours agoPlace Vehicle Mobile App
105Views
1like
4Comments
mychevrolet app not updating/remote start not working
This app is terrible. Just started not updating vehicle information and cannot remote start my 2023 Tahoe any more. I receive the error message "Unable to remote start. Device disconnected. Turn on vehicle to reconnect". Had been working fine until recently. I can remote start with the key fob.
alawrence33
New Contributor
19 hours agoPlace Vehicle Mobile App
45Views
0likes
3Comments
Climate control on mobile app has vanished??
Does anyone know how to fix this problem?
Missandjay
New Contributor
19 hours agoPlace Vehicle Mobile App
14Views
0likes
1Comment
Climate control removed from app?!
When i purchased my truck a few weeks ago (2025 Silverado 1500 RST) I was able to set my climate temperature remotely from the app but it disappeared within the last week and there seems to be no resolution? I have followed the troubleshooting steps of uninstalling and reinstalling the app logging out, logging back in resetting the infotainment head unit. Everything else seems to be working as it should except that feature now instead of showing the option to set temperature. It just shows me a timer until my truck shuts off after remote starting.
FIGJAM247
New Contributor
22 hours agoPlace Vehicle Mobile App
21Views
1like
3Comments
Mobile app
The new mychevrolet mobile app leaves alot to be desired. I no longer get important updates of EV power status. The oil level graph is of no use since oil changes are only once a year, but no graph for EV power which i check daily. But my main concern is that the app always shows what the status was 7 days ago regardless of the actual fuel and electrical charge. So it's not updating in real-time when requested. I uninstalled and reinstalled the app several times without any success. I had a similar problem with the previous app where my location wasn't updating. Is this an onstar issue?
Bobp2018
New Contributor
6 days agoPlace Vehicle Mobile App
73Views
0likes
6Comments
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped updating after the refresh. I have already done the power cycle of the truck (run for 2 minutes...off for at least 2 min...sign out of the MyGMC app and back in...have also uninstalled and reinstalled several times). I also have another vehicle in the app and it is updating just fine. The link seems to be the truck but not sure.
BigErn8794
New Contributor
7 days agoPlace Vehicle Mobile App
10KViews
3likes
26Comments
EV features removed from app
I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.
jlc127
New Contributor II
7 days agoPlace Vehicle Mobile App
587Views
3likes
34Comments

Helpful Links

Vehicle Mobile App | OnStar FAQ
Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...
OnStar Vehicle Mobile App | OnStar Services
Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...
How to Use myChevrolet Mobile App | Vehicle Support
The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to Use myCadillac Mobile App | Vehicle Support
The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to Use myGMC Mobile App | Vehicle Support
The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles.
How to Use myBuick Mobile App | Vehicle Support
The myBuick mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to send remote commands to your vehicle
The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,
MyCadillac Mobile App: How to Set it Up | Video
The redesigned myCadillac app makes owning your vehicle even more convenient, with remote commands and vehicle status all located on the home screen.
Troubleshooting the myGMC Mobile App
If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.
EV Features in the myGMC Mobile App
The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.

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Vehicle Mobile App | OnStar FAQ
Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...
OnStar Vehicle Mobile App | OnStar Services
Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...
How to Use myChevrolet Mobile App | Vehicle Support
The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to Use myCadillac Mobile App | Vehicle Support
The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to Use myGMC Mobile App | Vehicle Support
The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles.
How to Use myBuick Mobile App | Vehicle Support
The myBuick mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
How to send remote commands to your vehicle
The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,
MyCadillac Mobile App: How to Set it Up | Video
The redesigned myCadillac app makes owning your vehicle even more convenient, with remote commands and vehicle status all located on the home screen.
Troubleshooting the myGMC Mobile App
If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.
EV Features in the myGMC Mobile App
The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.

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white-space: normal;\n border-radius: 999px;\n display: inline-block;\n border: 1px solid #ffffff;\n color: #ffffff;\n background-color: var(--lia-bs-primary);\n text-align: center;\n width: min(100%, 290px);\n &:hover {\n background-color: var(--lia-bs-body-color);\n border-color: #afaeb0;\n }\n }\n }\n }\n\n .gm-connect-service-header {\n display: flex;\n flex-direction: column;\n\n .service-text {\n font-size: 14px;\n font-weight: normal;\n line-height: normal;\n color: #fff;\n text-align: center;\n margin: 0 auto;\n text-transform: uppercase;\n &:focus-visible {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: 3px;\n }\n }\n }\n\n .gm-connected-service-list {\n width: calc(100%);\n display: flex;\n justify-content: center;\n margin: 0 auto;\n gap: 20px;\n padding: 20px 10px;\n flex-wrap: wrap;\n align-items: center;\n\n .gm-connected-service {\n width: 100%;\n height: auto;\n max-width: 130px;\n\n @media (max-width: 768px) {\n max-width: 160px;\n }\n @media (max-width: 580px) {\n max-width: 120px;\n }\n\n @media (min-width: 2000px) {\n max-width: 220px;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: auto;\n }\n }\n }\n\n .gm-offerings-service-list {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n align-items: center;\n padding: 20px 10px 32px;\n gap: 40px;\n width: calc(100%);\n margin: 0 auto;\n\n .gm-offerings-service {\n max-height: 48px;\n width: auto;\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .gm-guardian-service-list {\n display: flex;\n justify-content: center;\n gap: 60px;\n\n @media (max-width: 768px) {\n gap: 20px;\n }\n\n width: calc(100%);\n margin: 0 auto;\n align-items: stretch;\n padding: 20px 10px;\n\n .gm-guardian-service {\n height: auto;\n width: 162px;\n\n @media (min-width: 2000px) {\n width: 220px;\n }\n\n overflow: hidden;\n\n img {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .footer-divider {\n border: none;\n border-top: 1px solid #ffffff;\n width: 100%;\n border-bottom: 0;\n margin: 12px auto;\n }\n\n .gm-footer-social-media-list {\n list-style-type: none;\n display: flex;\n padding: 20px 10px;\n flex-wrap: wrap;\n margin: 0;\n align-items: center;\n justify-content: center;\n gap: 1rem;\n\n @media (min-width: 768px) {\n gap: 3.5rem;\n }\n\n & .gm-social-media-link {\n width: 40px;\n height: 40px;\n\n @media (min-width: 768px) {\n width: 34px;\n height: 34px;\n }\n\n @media (min-width: 2000px) {\n width: 50px;\n height: 50px;\n }\n\n background: #ffffff;\n position: relative;\n display: flex;\n border-radius: 50%;\n padding: 3px;\n justify-content: center;\n align-items: center;\n\n & img,\n svg {\n width: 100%;\n height: 100%;\n }\n }\n }\n\n .gm-footer-siteinfo {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: 20px 10px;\n gap: 32px;\n\n & .gm-footer-siteinfo-list {\n list-style-type: none;\n margin: 0;\n padding: 0;\n display: flex;\n gap: 20px;\n\n @media 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CLUE ONStar - why would anyone pay for additional services, when the services that have already been purchased DO NOT WORK ? $80k 2025 2500 HD - owned less than 2 months - can’t remote lock/ unlock, or start, or even get updated status on mileage, air pressure, ….truck has less than 500 miles….but more than the app shows ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"542","kudosSumWeight":1,"repliesCount":11,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7629":{"__typename":"Conversation","id":"conversation:7629","topic":{"__typename":"ForumTopicMessage","uid":7629},"lastPostingActivityTime":"2025-05-30T04:13:05.920-07:00","solved":false},"User:user:33759":{"__typename":"User","uid":33759,"login":"Chukkar","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor II","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:33759"},"ForumTopicMessage:message:7629":{"__typename":"ForumTopicMessage","subject":"MyGMC Trailer Light Test","conversation":{"__ref":"Conversation:conversation:7629"},"id":"message:7629","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:7629","revisionNum":1,"uid":7629,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:33759"},"metrics":{"__typename":"MessageMetrics","views":903},"postTime":"2025-03-09T15:38:51.530-07:00","lastPublishTime":"2025-03-09T15:38:51.530-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My GMC trailer light test functionality appears to have been removed or lost in the most recent update of the app - March 2025. I use this feature frequently. I called OnStar support today 3/9/2025 and they seemed confused regarding this trailer light testing feature. How do I get this trailer light test functionality restored in the app? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"342","kudosSumWeight":7,"repliesCount":32,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5605":{"__typename":"Conversation","id":"conversation:5605","topic":{"__typename":"ForumTopicMessage","uid":5605},"lastPostingActivityTime":"2025-05-29T12:14:48.505-07:00","solved":false},"User:user:30322":{"__typename":"User","uid":30322,"login":"blb0004","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:30322"},"ForumTopicMessage:message:5605":{"__typename":"ForumTopicMessage","subject":"MyChevy / MyGMC does not update Fuel, Trip, or Diagnostics","conversation":{"__ref":"Conversation:conversation:5605"},"id":"message:5605","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:5605","revisionNum":1,"uid":5605,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:30322"},"metrics":{"__typename":"MessageMetrics","views":509},"postTime":"2025-02-03T12:14:15.442-08:00","lastPublishTime":"2025-02-03T12:14:15.442-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2019 Chevy Colorado with an active OnStar Remote Connection plan. Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work without issue. Here are the troubleshooting steps I have taken so far: Updated my iPhone to the latest iOS version to ensure compatibility with the MyChevy app. Deleted and reinstalled the MyChevy app, but the issue persisted. Uninstalled the MyChevy app and installed the myGMC app (since I also have a GMC Acadia with the same OnStar plan) to test if the issue was app-specific, but the problem remained. Regularly drive the Colorado daily, so the vehicle should transmit data as expected. Confirmed the OnStar light is green on my mirror. Despite these efforts, the diagnostics, fuel, and trip data remain outdated. What other troubleshooting steps should I take? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"927","kudosSumWeight":2,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8166":{"__typename":"Conversation","id":"conversation:8166","topic":{"__typename":"ForumTopicMessage","uid":8166},"lastPostingActivityTime":"2025-05-29T10:22:43.957-07:00","solved":false},"User:user:37531":{"__typename":"User","uid":37531,"login":"zane310","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:37531"},"ForumTopicMessage:message:8166":{"__typename":"ForumTopicMessage","subject":"Climate control from app","conversation":{"__ref":"Conversation:conversation:8166"},"id":"message:8166","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8166","revisionNum":1,"uid":8166,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:37531"},"metrics":{"__typename":"MessageMetrics","views":105},"postTime":"2025-04-09T07:32:29.475-07:00","lastPublishTime":"2025-04-09T07:32:29.475-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2025 GMC 1500 Sierra Denial Ultimate and I not sure why I can not control climate controls from my app, I have installed the app updated the app signed back in and still no climate controls on the phone , I have read on here that it was taking off when Google was put in the software but I also read on here that GM fixed that and now it works but I cannot see it on my app so not sure what Im not doing right or what's happening and suggestions? Thanks Jeff ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"470","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8705":{"__typename":"Conversation","id":"conversation:8705","topic":{"__typename":"ForumTopicMessage","uid":8705},"lastPostingActivityTime":"2025-05-29T10:07:14.373-07:00","solved":false},"User:user:42684":{"__typename":"User","uid":42684,"login":"alawrence33","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:42684"},"ForumTopicMessage:message:8705":{"__typename":"ForumTopicMessage","subject":"mychevrolet app not updating/remote start not working","conversation":{"__ref":"Conversation:conversation:8705"},"id":"message:8705","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8705","revisionNum":1,"uid":8705,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:42684"},"metrics":{"__typename":"MessageMetrics","views":45},"postTime":"2025-05-22T17:33:47.154-07:00","lastPublishTime":"2025-05-22T17:33:47.154-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This app is terrible. Just started not updating vehicle information and cannot remote start my 2023 Tahoe any more. I receive the error message \"Unable to remote start. Device disconnected. Turn on vehicle to reconnect\". Had been working fine until recently. I can remote start with the key fob. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"303","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8749":{"__typename":"Conversation","id":"conversation:8749","topic":{"__typename":"ForumTopicMessage","uid":8749},"lastPostingActivityTime":"2025-05-29T09:58:03.819-07:00","solved":false},"User:user:43155":{"__typename":"User","uid":43155,"login":"Missandjay","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:43155"},"ForumTopicMessage:message:8749":{"__typename":"ForumTopicMessage","subject":"Climate control on mobile app has vanished??","conversation":{"__ref":"Conversation:conversation:8749"},"id":"message:8749","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8749","revisionNum":1,"uid":8749,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:43155"},"metrics":{"__typename":"MessageMetrics","views":14},"postTime":"2025-05-28T07:12:06.971-07:00","lastPublishTime":"2025-05-28T07:12:06.971-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Does anyone know how to fix this problem? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"43","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8758":{"__typename":"Conversation","id":"conversation:8758","topic":{"__typename":"ForumTopicMessage","uid":8758},"lastPostingActivityTime":"2025-05-29T07:41:52.637-07:00","solved":false},"User:user:43252":{"__typename":"User","uid":43252,"login":"FIGJAM247","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:43252"},"ForumTopicMessage:message:8758":{"__typename":"ForumTopicMessage","subject":"Climate control removed from app?!","conversation":{"__ref":"Conversation:conversation:8758"},"id":"message:8758","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8758","revisionNum":1,"uid":8758,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:43252"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-05-28T17:26:12.517-07:00","lastPublishTime":"2025-05-28T17:26:12.517-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When i purchased my truck a few weeks ago (2025 Silverado 1500 RST) I was able to set my climate temperature remotely from the app but it disappeared within the last week and there seems to be no resolution? I have followed the troubleshooting steps of uninstalling and reinstalling the app logging out, logging back in resetting the infotainment head unit. Everything else seems to be working as it should except that feature now instead of showing the option to set temperature. It just shows me a timer until my truck shuts off after remote starting. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"563","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8571":{"__typename":"Conversation","id":"conversation:8571","topic":{"__typename":"ForumTopicMessage","uid":8571},"lastPostingActivityTime":"2025-05-24T09:09:25.491-07:00","solved":false},"User:user:41563":{"__typename":"User","uid":41563,"login":"Bobp2018","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:41563"},"ForumTopicMessage:message:8571":{"__typename":"ForumTopicMessage","subject":"Mobile app","conversation":{"__ref":"Conversation:conversation:8571"},"id":"message:8571","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8571","revisionNum":1,"uid":8571,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:41563"},"metrics":{"__typename":"MessageMetrics","views":73},"postTime":"2025-05-13T19:44:06.963-07:00","lastPublishTime":"2025-05-13T19:44:06.963-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The new mychevrolet mobile app leaves alot to be desired. I no longer get important updates of EV power status. The oil level graph is of no use since oil changes are only once a year, but no graph for EV power which i check daily. But my main concern is that the app always shows what the status was 7 days ago regardless of the actual fuel and electrical charge. So it's not updating in real-time when requested. I uninstalled and reinstalled the app several times without any success. I had a similar problem with the previous app where my location wasn't updating. Is this an onstar issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"623","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2267":{"__typename":"Conversation","id":"conversation:2267","topic":{"__typename":"ForumTopicMessage","uid":2267},"lastPostingActivityTime":"2025-05-24T04:35:50.082-07:00","solved":false},"User:user:21995":{"__typename":"User","uid":21995,"login":"BigErn8794","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":null},"id":"user:21995"},"ForumTopicMessage:message:2267":{"__typename":"ForumTopicMessage","subject":"MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.","conversation":{"__ref":"Conversation:conversation:2267"},"id":"message:2267","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:2267","revisionNum":1,"uid":2267,"depth":0,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"author":{"__ref":"User:user:21995"},"metrics":{"__typename":"MessageMetrics","views":10161},"postTime":"2024-06-11T07:57:44.167-07:00","lastPublishTime":"2024-06-11T07:57:44.167-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped updating after the refresh. I have already done the power cycle of the truck (run for 2 minutes...off for at least 2 min...sign out of the MyGMC app and back in...have also uninstalled and reinstalled several times). I also have another vehicle in the app and it is updating just fine. The link seems to be the truck but not sure. 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