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Battery status is not updating

App version: 7.0.0 build 260, background refresh enablePhone IOS 17.6.1Troubleshoot:Remove the old version and reinstall with latest oneClose and reopen appSign out/in I always need to sign out/in to see the battery status but not all the time works,...

abang by • New Contributor
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  • 1 replies
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My Chevrolet App not updating stats

I just leased a 2024 Silverado a week ago and the vehicle status has not updated since the day I got it. Had a difficult time getting you to remove my previous vehicle from the account. Called you directly and was told that it was logged to your tech...

ejmolina by • New Contributor
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  • 1 replies
  • 0 kudos

Resolved! App download

I can't download the app for mycheverlot /OnStar app.The message I get is "Your device is not compatible "Is there another way I can use the app?

BVBogan by • New Contributor
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  • 1 replies
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My Chevrolet app

Recently purchased 2025 Chevy trax and Chevy app won’t notify me of viechle location, when I had my 21 equinox I had no problem with getting notified about my car leaving or arriving at specific location but I can notget trax to work. Iv tried callin...

Long time Client Same Old Problems

I figured rathet than reinvent the wheel id copy and past this other customer issues becuase it mirrors my issue and attmpts to resolve to a T. While I'm using their text history this isn't my first GM vehicle and not the first time I've had issues. ...

App Issues and Enhancement Requests

GM/OnStar-I’ve been reading GM/Chevy message boards on and off since getting my first Chevy last year and it seems there is no app feedback or crash reports functionality so I thought this was my best avenue to get some visibility to an issue I conti...

My Chevrolet app - unable to retrieve....

Just bought a 2023 Bolt and trying to use the my Chevrolet app. Can't get past the login page and get the "unable to retrieve account details" error. I have uninstalled and reinstalled the app, restarted the phone and it just doesn't work. What are t...

Amyo by • New Contributor
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  • 14 replies
  • 1 kudos

Vehicle status not updating

Just bought a new Silverado 1500 , onstar app and the account on the desktop still shows 5 days old info for :milesfuel leveloil life tire pressureRest of the app works ok. I know is not the app since the same info it is shown on the OnStar accountI ...

Gica by • New Contributor
  • 897 Views
  • 3 replies
  • 1 kudos

NEW GMC APP NOT WORKING

The New GMC app is terrible. I have had to reset it several times. I have been told to delete it and reload the app many times. Nothing works. The app reports all systems on my brand new Acadia have failed. The same report on my new Sierra Denali. If...

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