I bought my car a month ago, 2025 Chevy Equinox. All of the sudden the app won’t start my car. I’ve uninstalled the app, reinstalled, disconnected my Bluetooth and reconnected. It will work one time and then stop working again. I can’t seem to get an...
My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recommended to try. None of these have worked. Please hel...
I have tired serval times and I always get the same response to contact them via email. They give you the same reply for everyone. The app is still not fixed and you can not get updates with your battery management or vehicle status. The real issue i...
for the past three weeks. My Cadillac app has not allowed me to remote start, lock or unlock my car. I have been on the phone with Onstar around 20 times and spent more than 30 hours dealing with this issue. I uninstalled and reinstalled the app. I’v...
Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC.Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The only way to refresh the SOC is to log off the app completel...
Mycadllac app will not let me log in. It was working 24hrs ago. I have tried uninstalling, reinstalling. No help. I have called OnStar. No help. It tells me to sign in and then nothing. I have seen others with this same problem. I did not see the sol...
I'm reaching out for some technical advice,2022 Chevy Silverado Z71 package current mileage 6303The last time the truck uploaded to the My Chevrolet app was 1-27-24 @ 4512 miles Ruffly 1 month ago I reached out to On Star to seek help with the My Che...
Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...
I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...
I’ve seen lots of people with the same issue (app not refreshing vehicle status in days/weeks). So I’m wondering if anyone has successfully gotten this issue resolved. I’ve tried uninstalling and reinstalling the app, logging out and back in, turning...
I purchased a pre owned 2021 Silverado in late February, and the My Chevrolet app has never worked during the whole OnStar trial period. I've reset the password, deleted and re-installed the app, and talked with an advisor twice in the car, once thro...
I tried several times to get support on the issue of what is and what is not compatible with my vehicle. I tried chat, kept getting a rep then they would disappear and another would come on. I could maybe get some description of what my issue was but...
First of all the is very slow and then it's stopped working all together. Also had an issue saying call Onstar is you are having login issues. Not sure how to can be resolved.
Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.
In order to use the app I have to uninstall and reinstall the app everytime I use it.
