OnStar Community

MyBuick App Won’t Connect to Vehicle

I have a 2023 Buick Encore GX and I have used the MyBuick app and have subscribed to the remote access plan since the vehicle was new and never had an issue until now. The app says it last connected to my vehicle 5 days ago and will not reconnect. St...

Your sign-in information is associated with another country and can only be used to sign in to that

I can login but I can't manage account and share to the family

Infotainment system has been hacked and now has a pin locked screen

I have a 2024 GMC AT4 Diesel 3/4 ton. I have had the GMC app on my phone since the first day I bought it and I am the only owner of the truck. Someone hacked into my phones and all my accounts in both of them. The thing I want to ask this community a...

MyGMC App Nearly Useless on New Hummer

Such a disappointment. I traded my BMW x6 for a 2025 Hummer EV 3x. I never thought the App experience on an EV would be so poor. Nothing refreshes unless you log out/in. Went through an hour of troubleshooting with App Support, and after nothing work...

Linking MyGMC skill in Alexa app broken for months!

The myGMC skill in the Alexa app has been broken since June 2024! There are countless reviews in the Alexa app under the MyGMC skill, does anyone even monitor these reviews?? Has the app been scrapped but you are not telling anyone? What's going on h...

My Chevrolet App - Software Consent

I work at a GM dealership in Edmonton, AB. I am familiar with the GM Products and Services offered.I have the My Chevrolet App installed on my Apple iPhone. Every time I open the app, I have to Accept Terms and Conditions 3 or 4 times regarding the S...

MyChevrolet App No Longer Works

I had a fully functional MyChevrolet app on my android phone, but now it no longer works. I have tried all of the following, trying to troubleshoot the issue: 1) I have cleared the cache, 2) I have cleared storage, 3) I have uninstalled and reinstall...

Remote Access Plan and Send to Navigation

I have the Remote Access Plan, the plan states that I have "Send to Navigation" from my phone app to my vehicle. I can enter a destination on the mobile app's map, I'm given several options: Spend to Maps, Waze, Google Maps, or Send to Turn-by-turn o...

Remote start run time extend on app

My 2015 Silverado 3500 diesel use to be able to extend the remote start run time once truck was running a extra 10mins so it would run for 20min in total without shutting down now the app does not allow me to extend the run time the first 10 min need...

no tiene blueooth el auto onix turbo premier 2023

MyChevy App remote start

I bought my car a month ago, 2025 Chevy Equinox. All of the sudden the app won’t start my car. I’ve uninstalled the app, reinstalled, disconnected my Bluetooth and reconnected. It will work one time and then stop working again. I can’t seem to get an...

MyChevrolet App Vehicle Status/Info Not Updating

My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recommended to try. None of these have worked. Please hel...

No use asking a question on the forum

I have tired serval times and I always get the same response to contact them via email. They give you the same reply for everyone. The app is still not fixed and you can not get updates with your battery management or vehicle status. The real issue i...

My Cadillac App failing to Remote Start

for the past three weeks. My Cadillac app has not allowed me to remote start, lock or unlock my car. I have been on the phone with Onstar around 20 times and spent more than 30 hours dealing with this issue. I uninstalled and reinstalled the app. I’v...