Vehicle Mobile App Support
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Chevy app Maps+ not working

I deleted and re-installed. Called OnStar support twice and still not working. I was promised someone would call back and so far no one called back. Had big hopes as the app integrates with the Bolt car system and I'm planning my first EV long road t...

Buick, Maps+ Won't Connect

I have been having issues getting Maps+ to connect to My 21 Buick Enclave. A tech support ticket initiated a week ago with escalation has produced no results. A representative actually emailed me to tell me my issue was resolved. Very Presumptive of ...

my Chevrolet app and Alexa

I am trying to setup the my Chevrolet skill in the Alexa app on my android phone. When I go to link it I put in my email address and password that I use to log into my chevy owners site and the my chevrolet app i have for the android (which both work...

saultmc by New Contributor
  • 6163 Views
  • 5 replies
  • 0 kudos

App not connected to ONSTAR services

Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to fig...

Camarogirl by New Contributor
  • 34525 Views
  • 10 replies
  • 5 kudos

Vehicle locate notification problem

Hi, the vehicle locate notification settings disappeared from my app. It's been 3 months that I try to get Onstar to help me but every time they don't solve my problem and I can't answer the email they send me because of their bull**bleep** system. (...

Chevrolet My link in car apps will not download

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in my 2017 Chevrolet Corvette. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the My...

Leroyt10 by New Contributor
  • 4117 Views
  • 1 replies
  • 0 kudos

myChevrolet app Wi-Fi Hotspot

Does anyone else have issues with viewing and/or trying to change the "Wi-Fi Hotspot" in the myChevrolet app? ie. From the "More > Wi-Fi Hotspot" menu selection. This does not work for either our 2019 Equinox or 2023 Trailblazer. I either get nothing...

"Map" in myChevrolet App

How do I select a contact from my mobile phone from the "Search" field at the top of the new "Map" screen? I could do this before the "Map" function was added. ie. I want to select a phone contact so I can get "Directions" to the address listed for t...

GM app login issues

The app is trash. I use for both my Cadillac and Camaro. I consistently logs me out and I have to login every time I use it. And the watch app is garbage too. It hardly ever works. Constantly telling me to login and never gives feedback to when the v...

rspitler by New Contributor
  • 21020 Views
  • 7 replies
  • 3 kudos

Shady tactics

We have been able to use the myChevrolet app to remotely lock/unlock and start our vehicle for over a year now, until today. I'm not sure if this is related to an app update, but when I opened the app this morning, I was logged out. So, I logged back...

angelah by New Contributor
  • 2535 Views
  • 1 replies
  • 1 kudos

My Chevy App

This app seems to work sometimes but more often than not it breaks down. Does anyone have an app that works all the time? I have contacted OnStar tech support more times than I can count and have not gotten things corrected. Mine takes forever to log...

dasalzer by New Contributor
  • 1642 Views
  • 1 replies
  • 0 kudos