Vehicle Mobile App Support
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My Chevy App

This app seems to work sometimes but more often than not it breaks down. Does anyone have an app that works all the time? I have contacted OnStar tech support more times than I can count and have not gotten things corrected. Mine takes forever to log...

dasalzer by New Contributor
  • 1456 Views
  • 1 replies
  • 0 kudos

No Remote Start button

Just took delivery of a 2022 Silverado refreshed RST this week. At the dealership when setting up the myChevrolet app, I was able to connect to the truck and have access to lock/unlock, but there is no remote start button in the app, and for diagnost...

blake by New Contributor
  • 7515 Views
  • 5 replies
  • 0 kudos

Linking MyGMC app to Alexa using MyGMC & OnStar

Hi all, I’m trying to start my GMC truck with Alexa which requires you to link MyGMC with Alexa. Every time I attempt this it fails and tells me “The input entered is invalid” Yes the username and password are correct for MyGMC app. Anyone have a fix...

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PT by New Contributor
  • 6081 Views
  • 5 replies
  • 0 kudos

MYGMC App sync

So, recently we started having issues with her and my phone app showing the same information. We both have our 2019 Acadia on the GMC app on both phones - she can start it, I don't get notified it is running and my app doesn't show it running. I can ...

nfengel by New Contributor
  • 2844 Views
  • 1 replies
  • 0 kudos

Remote start question using my chevrolet app

Hi there: I have a new 2023 Silverado Custom with no automatic climate control, just the basic Custom a/c system. When I start the truck using the mobile app the a/c will turn on automatically, even if I turned it off the last time I used it. Is this...

BossTruck by New Contributor
  • 4611 Views
  • 1 replies
  • 0 kudos

My GMC app is Terrible

I HAD a 2020 GMC Terrain Denali and had the My GMC app for that vehicle, ALL was good, it would let me do EVERYTHING including adding apps allow to adjust Sirius radio settings ,EVERYTHING !! We traded that vehicle in on a 2023 GMC Yukon SLT and we h...

JWP by New Contributor II
  • 8355 Views
  • 5 replies
  • 3 kudos

myGMC family sharing invite not working

brand new 2023 yukon denali and i must say this gmc app is terrible compared to other brands. It seems buggy and i can't get the family sharing invite emails to send to any email address. I must say for the price I am dissapointed. Comparable manufac...

My Chevrolet app shows Vehicle Status 5 alerts

New 2022 Spark, car does not show any warning lights, no check engine lights, no displayed errors. Car runs fine, but app shows 5 systems need servicing. Seems to be erroneous information given by the app. I have uninstalled, reinstalled the app 5 or...

ae9thall by New Contributor
  • 8062 Views
  • 3 replies
  • 3 kudos

Technical Support

Just purchased BOLT EV. I ma having a terrible experience with the customer service. Have been trying to figure out setup for delayed charging, so called. It is a nightmare. Several (4) transfers, and still they couldn't connect me with the competent...

SR by New Contributor
  • 2080 Views
  • 1 replies
  • 0 kudos

OnStar Service and myChevrolet App

I have just cancelled our OnStar service and Data service for both of our Chevrolet vehicles. The primary reason is VERY POOR customer service and technical support for the "myChevorlet" app. I have had documented and confirmed issues for MONTHS and ...

How do I set up my vehicle’s mobile app?

Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app. Make sure your vehicle and mobile device are compatible with the app. Download the app from the App Store or Google Play. Have your username ...