Vehicle Mobile App Support
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Forum Posts

App not compatible, suddenly this week Jan 2024

What is wrong with you people, customer pay huge money to own a smart phone, mine S8+ was over $1000 and you won't maintain compatibility as it gets older? What the hell kind of customer support is that? Just because it's older does not mean it shoul...

2019Volt by New Contributor
  • 1915 Views
  • 1 replies
  • 0 kudos

myChevrolet App not updating

Since updating my iPhone to a 15 Pro Max with the most recent iOS (17), my myChevrolet App has stopped updating. I cannot use the remote access on the App. I have the Remote Access OnStar plan. I have tried all trouble shooting advise & nothing works...

adcoleman by New Contributor
  • 2764 Views
  • 1 replies
  • 0 kudos

MyChevrolete App - Android

Running Version 6.22.0 (4312) of the MyChevrolet app. I can connect to my 2022 Corvette and retrieve data without issue. Everything works except Media Radio Favorites. When I select Controls/Media/My Radio Favorites I receive a "Connection Error". Ev...

BFresh20 by New Contributor
  • 1617 Views
  • 1 replies
  • 0 kudos

myChevrolet App Issues

I have had the following issues with the myChevrolet app since an update back in February. These are all documented issues. When is Executive Escalations going to fix these? 1. "Vehicle Status" > "Fuel Efficiency" - Not working (Bogus number) - Can't...

My Chev app won’t connect

I have a brand new iPhone 15. App keeps saying server unresponsive. I have called a couple times now and have gotten no where for answers. I have uninstalled the app, redownloaded it, reconnected, rebooted everything snd nothing.

Nstiles by New Contributor
  • 1535 Views
  • 1 replies
  • 0 kudos

2019 Equinox remote start

I have a 2019 Chevy equinox and it has a factory installed remote start but it has never been an option for me to to use remote start via the mychevy app. Any ideas on how to get this added?

GinaS85 by New Contributor
  • 2709 Views
  • 1 replies
  • 0 kudos

Downloading app from chevy links

I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anyth...

Dough by New Contributor
  • 9523 Views
  • 3 replies
  • 2 kudos