Can’t conect
Can’t conect on star on my phone
Can’t conect on star on my phone
What is wrong with you people, customer pay huge money to own a smart phone, mine S8+ was over $1000 and you won't maintain compatibility as it gets older? What the hell kind of customer support is that? Just because it's older does not mean it shoul...
Since updating my iPhone to a 15 Pro Max with the most recent iOS (17), my myChevrolet App has stopped updating. I cannot use the remote access on the App. I have the Remote Access OnStar plan. I have tried all trouble shooting advise & nothing works...
Hello,For months now my app is not updating vehicle status. It used to update every time the car was turned on. I was told to call onstar and have them run a diagnostic test to restart the connection and they ran it and my app updated but not correct...
I used to use my phone now it don't work either .how do I do this remote start with my phone
This has been an on-going issue for my 2023 Silverado. Right around the time my OnStar subscription transitioned from the trial to a now paid-for option, my mobile apps (tested on both Android and iOS) stopped updating the vehicle status. Things like...
Running Version 6.22.0 (4312) of the MyChevrolet app. I can connect to my 2022 Corvette and retrieve data without issue. Everything works except Media Radio Favorites. When I select Controls/Media/My Radio Favorites I receive a "Connection Error". Ev...
When I change my plan on line will onstar cancel my existing plan or do I need to cancel them ?
I have had the following issues with the myChevrolet app since an update back in February. These are all documented issues. When is Executive Escalations going to fix these? 1. "Vehicle Status" > "Fuel Efficiency" - Not working (Bogus number) - Can't...
I have a brand new iPhone 15. App keeps saying server unresponsive. I have called a couple times now and have gotten no where for answers. I have uninstalled the app, redownloaded it, reconnected, rebooted everything snd nothing.
my Chevy app not reading gas levels correctly put gas in and its still on 21%????
This is unacceptable! you guys need to fix this issue, I am not able to down load any apps in my new truck. I will be calling ever month expecting a credit for the full amount of my services till it's fixed. I will also be reaching out to the the new...
I have a 2019 Chevy equinox and it has a factory installed remote start but it has never been an option for me to to use remote start via the mychevy app. Any ideas on how to get this added?
Not that I expect that this will be answered in the forums, perhaps OnStar does mine the forums for feedback. Basically, I am going to be sad in the winter when I am getting ready to go out for the day not being able to say "OK Google, Tell Chevrolet...
I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anyth...