OnStar Community

OnStar support doesn't give a F about my problem.

Hi, it's been since March 2023 that I have a problem in the Chevrolet app with my 2020 Chevy Bolt Premier and there's no support employee that give a f about my problem that is still not resolved today.How can I contact someone high enough to help me...

Premium Onstar plan and Wi-Fi

I purchased the Premium OnStar plan on March 7th in preparation for a 1500 mile trip with 3 other people. I wanted us all to be able to use Wi-Fi during the trip without drawing down our data plans. During the trip, I was the one who connected to And...

Onstar System Wide Outage

Just talked to technical support (2023-10-12 1:50 CDT). There is a system wide Onstar outage. Will not be resolved until 7 PM (Not sure of time zone) tonight.

Issues With Multiple Vehicles in My https://my.chevrolet.com Account

I have 2 issues with my online account (https://my.chevrolet.com).1. I noticed within the past few weeks that our 2 vehicles that had been listed, when I clicked on our account name in the upper right-hand corner, are no longer there. I have to go to...

Corvette OTA updates won't work.

I have received several emails that my 2017 Corvette will be getting over the air software updates. These emails include the VIN of my Corvette. When I go into the software updates section on the car, there is no option to update the software. The on...

proactive alerts, why was it cancelled

"Hey Google" not responding

Saying 'Hey Google' get's no response. Short press on the steering wheel button or touching google assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is ok because voice calls, etc. work fine. I'm connect...

No WiFi, No Updating, No Logging in, No Internet Connection

I have a 2019 Chevy Colorado and I cannot login into any app. I cannot update any app and it says I don't have an internet connection. It wants all apps updated. I just purchased the vehicle and have a free month trial of data that I am not able to u...

False flat tire alert

I got a message tonight that my front driver side tire was flat. However, it is not flat, and the tire pressure is normal as shown on the dashboard. Has anyone else had this situation?

Received Flat tire e-mail notice from OnStar, but tire pressures are normal.

OnStar emailed me this alert this morning"One or more of the tires in your 2023 Chevrolet Corvette is flat.- Driver Side Front- Driver Side Rear- Passenger Side Front- Passenger Side RearPlease inspect before driving. You may need to add air or chang...

Onstar cost

Hi,I have been with Onstar for some years but find it expensive now. Any chance we can get a price ? I am retired -senior teacher...and budget is tight

Logging in on device

I cannot get the password to work on my IPad

Shouted at to renew subscription

Every year the OnStar audio system springs to life a month before renewal and shouts at max radio volume to renew. It's timed at the worst possible moment - just as you are pulling out into traffic. I might be safer to let it expire.But for realistic...

OnStar and no internet

I just purchase a 2022 Yukon Denali. The vehicle cannot connect to the internet or onstar. The onstar lights are not on an Google and Google assist cannot connect. Is there anyone having the same problem. Dealership claims nothing is wrong with the v...