OnStar support doesn't give a F about my problem.

[raphaeld307]

Hi, it's been since March 2023 that I have a problem in the Chevrolet app with my 2020 Chevy Bolt Premier and there's no support employee that give a f about my problem that is still not resolved today.

How can I contact someone high enough to help me? (By email only)

[Advisor_Helen]

This is not the service we strive to provide our members. We do regret to hear of any poor experiences. Moving forward, our team would like to assist to the best of our abilities regarding your mobile app concerns. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/raphaeld307 in the subject headline.